Customer Support Consultant-Accountancy
- Hiring Organisation
- Mulberry Recruitment
- Location
- Wokingham, Berkshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £24,000
daily workflow of first-line Customer Support Executives Act as a subject matter expert, supporting and developing team members accounting knowledge and customer service skills Collaborate with Compliance Specialists to identify training needs and assist in delivering training Maintain a strong understanding of all company products Create, update … including testing and validation Participate in pre-release product testing Monitor and report on team performance against SLAs to the Head of Customer Care Skills & Experience Degree in Accountancy or a related field Minimum 6 months experience in a customer service role Working knowledge of UK tax, including self ...