Billing Advisor
- Hiring Organisation
- Red Recruitment
- Location
- West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 30,000 - 33,000 Annual
inquiries and complaints through various channels, including phone, email, and chat Investigate and resolve complex customer issues in a timely and efficient manner Key Skills and Experiences of a Billing Advisor: Customer service experience required Strong problem-solving and analytical skills, particularly in reviewing billing discrepancies …/or aged debt cases within a customer service, finance, or collections environment Excellent verbal and written communication Strong problem-solving abilities and analytical thinking to resolve complex customer issues Proven active listening skills to understand customer needs and concerns Experience with customer service software and competent using ...