Deliver end-user support across Windows 10 and Microsoft Office environments Build and configure new laptops, including imaging and deployment Diagnose and resolve desktop hardware faults Provide mobile support (iOS and Android) Offer basic printer setup and maintenance support Maintain a high standard of customer service and timely issue resolution Requirements Proven background in IT support within a corporate More ❯
Windows 10 and Microsoft Office suite of products Ability to troubleshoot and resolve desktop hardware faults Build new laptop and have sufficient knowledge on the imaging process Mobile support: iOS and Android Basic printer support More ❯
to make IT support smoother and more efficient What We're Looking For: Demonstrated experience in a service desk or desktop support environment Solid knowledge of Windows 11, Android, iOS, Microsoft Office, networking, and PC hardware Experience using Service Desk systems in a fast-paced environment Strong communication skills and a customer-first attitude If you're ready to More ❯
service principles. Provide support for Windows 10 , Microsoft Office Suite , and desktop hardware fault resolution . Build and configure laptops, including imaging processes . Offer mobile device support for iOS and Android platforms. Deliver basic printer support and ensure smooth operation of peripheral devices. Knowledge Sharing & Mentorship Document processes, test results, and troubleshooting steps to support clear communication and More ❯
