Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Oliver James Associates Ltd
ApplicationSupportManager - Leicester Hybrid About the Role We are seeking a highly skilled and motivated ApplicationSupportManager to lead a dynamic team responsible for the support, maintenance, and continuous improvement of business-critical applications. This role demands a hands-on professional with deep expertise in SQL , application testing … mindset to diagnose and resolve complex technical issues. You'll play a pivotal role in ensuring application reliability, performance, and user satisfaction. Key Responsibilities: Lead and manage the ApplicationSupport team in resolving incidents, service requests, and change requests. Serve as an escalation point for complex technical issues requiring in-depth analysis and resolution. Perform hands-on troubleshooting … Drive continuous improvement in support processes, tools, and user experience. Ensure compliance with service level agreements (SLAs) and regulatory requirements. Requirements: Proven experience (5+ years) in ApplicationSupport, with at least 2 years in a managerial or lead role. Strong hands-on experience with SQL for querying, troubleshooting, and data validation. Solid understanding of application testing More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Norton Rose Fulbright LLP
Practice Group/Department: EMEA IT Applications Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our … the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. Our Newcastle office is currently recruiting for ApplicationSupportManager . As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. … We celebrate multiple approaches and points of view and believe diversity drives innovation, so we're building a culture where difference is valued. The Team The ApplicationSupport team provides second and third-line support across the entire EMEA Application estate at Norton Rose Fulbright. The team reporting into the ApplicationSupportManagerMore ❯
ApplicationSupportManager Head Resourcing is proud to be working with one of Scotland’s leading mutual financial organisations, as they seek to recruit an experienced ApplicationSupportManager to join their Glasgow-based technology team. This is a key leadership role within the business, overseeing the delivery of high-quality application … stakeholders, developers, and third-party vendors to ensure that software applications are stable, supported, and continually improved to meet business needs. Key Responsibilities: Manage and lead the ApplicationSupport team, ensuring the effective handling of support requests across the organisation. Own and continuously improve support processes, prioritising the resolution of issues and the … users to support software changes, testing, and implementation. Ensure support documentation, procedures, and reporting are maintained and up to date. Champion best practices in applicationsupport, identifying opportunities for automation, efficiency, and improved customer experience. Skills & Experience Required: Proven experience in an applicationsupport leadership or management role. Strong knowledge of applicationMore ❯
Halian Technologies is seeking a highly capable Digital ApplicationSupportManager to lead the evolution and operation of digital support services for a high-profile, consumer-focused enterprise. This is a strategic and technical leadership position, designed for someone who thrives in fast-paced, high-availability environments and is passionate about delivering exceptional user … experiences through operational excellence. As the Digital ApplicationSupportManager, you will define and execute support strategies and operational models for a suite of digital platforms, including web, mobile, APIs, and customer data services. Youll ensure 24/7 support through both internal and third-party resources, drive observability, automation, and scalability … monitoring tools in support teams ITIL v3/v4 Certification preferred If you're passionate about driving digital excellence and want to lead the future of applicationsupport in a high-impact organisation, apply now More ❯
Andover, England, United Kingdom Hybrid / WFH Options
Nidec Drives
charities that matter to you. Employee assistance program Role Summary: We have an exciting opportunity for an individual to join Nidec Drives as a CTD Product Support & Applications Manager. The CTD Product, Support & ApplicationsManager, owns both the strategic and hands-on aspects of our Control Techniques Dynamics portfolio, ensuring every commercial … opportunity is backed by commercial, technical, and customer-facing support for our Control Techniques Dynamics portfolio. The CTD Product, Support & ApplicationsManager will be supporting Segment and regional drive centres on commercial products and support management. This role will be crucial to provide day-to-day support for commercial … regional drive centres to deliver exceptional application expertise, resolve commercial and technical challenges, and drive product adoption. Key Job Responsibilities: The responsibilities of the CTD Product, Support & ApplicationsManager include but are not limited to: Commercial Product, Support Management Quotation & Proposal Management Segment/Regional Support Bid Coordination Margin & Profitability Analysis More ❯
to our Head of ApplicationSupport, this role oversees the support and maintenance of applications. Based in Hoddesdon, the role reports to the Head of Applications and includes line management responsibilities. The ideal candidate will be flexible, adaptable, and committed to providing excellent support for critical business applications. About our role Improvements - Enhancing … system resilience and supporting daily operational technologies. Processes - Understanding and optimizing support processes to ensure effective service delivery. Leading Sprint Releases & Upgrades with thorough testing and business approval. Collaborating with Product Owners to develop strategies. Managing vendor relationships to ensure service quality. Ensuring support services meet or exceed agreed Service Levels. Regularly reviewing and improving support … with key stakeholders. People management - Leading and mentoring the team, monitoring performance, and providing technical guidance. About you You should have demonstrable experience leading application portfolio development/support, with strong knowledge of Microsoft technologies. Familiarity with Dynamics 365 Business Central, third-party system integration, HR, and Works Management Systems is highly desirable. Even if your experience doesn More ❯
Halian Technologies is looking for an experienced and driven Senior ApplicationSupportManager (Retail and Digital) to lead the delivery of enterprise-scale applicationsupport across digital and in-venue systems for a high-impact, consumer-facing environment. This is a senior leadership role that blends strategic planning with hands-on service delivery to … a vital part in driving system availability, service performance, and continuous improvement across the digital and retail landscape. Key Responsibilities: Provide visionary leadership across digital and retail IT applicationsupport Line manage and develop a high-performing support team , including performance and career development Design and implement strategic plans to enhance service quality and resilience Drive … to align on support strategy and SLA delivery Key Requirements: Extensive experience in Hospitality or Retail IT Support at scale Proven ability to lead applicationsupport functions across customer-facing technologies Solid understanding of the Software Delivery Lifecycle and the role of support within it Skilled in modern support practices More ❯
Employment Type: Permanent
Salary: £95,000
Posted:
Salary Guide
Applications Support Manager the UK excluding London