We’re looking for an ApplicationSupport Engineer to be the first point of contact for customer issues, triaging, investigating, and helping to resolve them within agreed SLAs. You’ll also support wider improvement efforts, contribute to automation and monitoring projects, and help roll out our new conneQt platform. Following probation, you’ll join the Out … of Hours support rota as part of the wider team. Role Responsibilities Provide first-line support to customers by triaging, troubleshooting, and resolving issues using SQL, internal tools, and documented processes. Collaborate with internal teams to investigate complex problems, support platform improvements, and contribute to long-term solutions. Maintain clear, professional communication with customers … supporting upgrades and patches, and identifying opportunities for proactive improvement. Contribute to a positive team environment by sharing knowledge, supporting documentation efforts, and joining the Out-of-Hours support rota post-probation. Who We’re Looking For We're looking for someone with curiosity, enthusiasm, and a desire to learn. You don’t need to know everything from More ❯
Bath, Somerset, United Kingdom Hybrid / WFH Options
EquiSoft inc
ApplicationSupport Analyst Cette description est disponible en anglais seulement What is Equisoft? Equisoft is a global provider of digital solutions for insurance and investment, recognised by more than 250 of the world's largest financial institutions. We offer a comprehensive ecosystem of modular solutions that help our clients tackle all the challenges brought by this era of … remote Full-time Role Benefits day 1: private medical insurance, life insurance, pension matched contribution, etc. Number of hours per week: 37.5 Educational Support Role: The ApplicationSupport Analyst reports to the Support Manager and works closely with the Infrastructure, Business Analyst and Development teams. The candidate will address customer queries and manage email … applications relating to financial services Experience in the use of or support of complex applications Experience of web-based applications Experience of providing applicationsupport for non-technical users Experience in an ITIL environment Equisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified More ❯
Bath, England, United Kingdom Hybrid / WFH Options
SBS
Are you passionate about solving complex technical challenges and supporting cutting-edge applications in a dynamic, customer-facing environment? We’re looking for a proactive and analytical ApplicationSupport Analyst to join our collaborative support team. In this role, you’ll play a key part in ensuring the smooth operation of business-critical software used … vendors, and internal software teams to ensure effective incident management. Contributing to continuous improvement initiatives, suggesting workarounds and fixes to restore normal service efficiently. Growing your knowledge of our applications, banking processes, and support tools through technical and functional training. Please note: successful applicants will be required to apply for SC (Security Check) clearance, so must have … excites you and you're eager to grow, we'd love to hear from you - even if your experience doesn't tick every box just yet, send in your applications! Additional Information What's in it for you? We’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and More ❯
Join to apply for the ApplicationSupport Engineer (m/f/d) role at Harris UK & Ireland 1 day ago Be among the first 25 applicants Join to apply for the ApplicationSupport Engineer (m/f/d) role at Harris UK & Ireland We’re looking for an ApplicationSupport Engineer to … be the first point of contact for customer issues, triaging, investigating, and helping to resolve them within agreed SLAs. You’ll also support wider improvement efforts, contribute to automation and monitoring projects, and help roll out our new conneQt platform. Following probation, you’ll join the Out of Hours support rota as part of the wider … type Full-time Job function Job function Information Technology Industries Software Development Referrals increase your chances of interviewing at Harris UK & Ireland by 2x Get notified about new ApplicationSupport Engineer jobs in Chippenham, England, United Kingdom . Greater Bristol Area, United Kingdom 1 week ago City Of Bristol, England, United Kingdom 2 days ago Technical ApplicationSupportMore ❯
health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Job Description The ApplicationSupport team is a 2nd-line response team fully supported to address core application issues that may arise for our 4000+ PA colleagues. The ApplicationSupport Analyst … current and in demand. Being based in the Cambridge office, we predominantly support our users by phone, email, and in-person, delivering excellent customer service. The ApplicationSupport team provides a great platform to expand your experience and skills needed for support. On-the-job training and access to our training platforms will help understanding while … teams sit within the Technology and Operations pillar, delivering end-to-end support for our users and includes the Global Service Desk, 2nd line, Mac and ApplicationSupport teams, Operations, and Software Compliance team. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples’ working lives by giving them access More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
Gresham Technologies PLC
Job Description: Are you a proactive and tech-savvy problem solver with a passion for delivering world-class customer support? We’re looking for a Technical ApplicationSupport Specialist to join our growing global team and play a pivotal role in supporting our diverse suite of industry-leading products. Your Mission As a Support … understanding Support junior team members to develop diagnostic skills and system knowledge Build and maintain good customer relationships through conference calls, independently when appropriate Provide lead applicationsupport for Gresham products as a Subject Matter Expert Liaise with senior members of Development, Product Management, and Professional Services to drive product improvements Work during UK office hours … hours weekend on-call support, with shift allowance and overtime paid Requirements What You Bring Degree-level education or equivalent professional experience Previous experience in technical applicationsupport Ability to process large information rapidly and identify key details Experience with database technologies such as MySQL, PostgreSQL, Oracle Experience with Windows Server and Linux OS Experience with More ❯
The Role: ApplicationSupport Engineer Inside IR35 An Application Operations Engineer supports, manages and maintains a single application or a suite of applications. The Application Operations Engineer will: Conduct life cycle management for assets including infrastructure, software, intellectual property, licences and warranties. Help to define, analyse, plan, forecast, measure, maintain and improve all aspects of the availability of … they are and what their needs are, based on evidence. Be part of the out of hours on call support function if and when required. Qualifications: An Applications Operations Engineer will typically have a degree in a relevant IT discipline or have significant and varied professional experience in software development, typically gained over 2 years or more. … Experience: An Applications Operations Engineer will have significant and varied professional experience as a programmer or support engineer, typically gained over 2 years or more. Have excellent written and oral communication skills to produce reports and give presentations at an organisation wide level to senior leadership and large groups. Be able to analyse complex business requirements, propose More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hays
Your new company Hays are supporting a law firm looking to recruit a permanent 2nd line ApplicationSupport Technician. The role is hybrid working typically 2/3 days on site in central Bristol and is paying up to c£40,000pa depending on experience. The firm is known for a fantastic culture, excellent benefits and their commitment … to personal development and career progression. Your new r ole & w hat you' ll need to succeed In the role you will join the technical team and provide applicationsupport across the business, including recording, diagnosing, monitoring and resolving problems. You'll provide a broad range of second line support including via telephone, email and face … supporting software and applications. You'll need good working knowledge of Microsoft desktop and server technologies, including the M365 suite, Windows server, etc. Knowledge of bespoke in-house legal applications would be beneficial, ideally iManage & BigHand. Relevant experience across the specific technologies such as Azure, Intune, Windows Server, SCCM, PowerShell would be beneficial. What you'll get in return More ❯
Your new company Hays are supporting a law firm looking to recruit a permanent 2nd line ApplicationSupport Technician. The role is hybrid working typically 2/3 days on site in central Bristol and is paying up to c£40,000pa depending on experience. The firm is known for a fantastic culture, excellent benefits and their commitment … to personal development and career progression. Your new r ole & w hat you' ll need to succeed In the role you will join the technical team and provide applicationsupport across the business, including recording, diagnosing, monitoring and resolving problems. You'll provide a broad range of second line support including via telephone, email and face … supporting software and applications. You'll need good working knowledge of Microsoft desktop and server technologies, including the M365 suite, Windows server, etc. Knowledge of bespoke in-house legal applications would be beneficial, ideally iManage & BigHand. Relevant experience across the specific technologies such as Azure, Intune, Windows Server, SCCM, PowerShell would be beneficial. What you'll get in return More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Hays Technology
Your new company Hays are supporting a law firm looking to recruit a permanent 2nd line ApplicationSupport Technician. The role is hybrid working typically 2/3 days on site in central Bristol and is paying up to c 40,000pa depending on experience. The firm is known for a fantastic culture, excellent benefits and their commitment … to personal development and career progression. Your new r ole & w hat you' ll need to succeed In the role you will join the technical team and provide applicationsupport across the business, including recording, diagnosing, monitoring and resolving problems. You'll provide a broad range of second line support including via telephone, email and face … supporting software and applications. You'll need good working knowledge of Microsoft desktop and server technologies, including the M365 suite, Windows server, etc. Knowledge of bespoke in-house legal applications would be beneficial, ideally iManage & BigHand. Relevant experience across the specific technologies such as Azure, Intune, Windows Server, SCCM, PowerShell would be beneficial. What you'll get in return More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: A leading quantitative trading firm with a strong engineering and collaborative culture is seeking an ApplicationSupport Engineer to join their growing Market Technology Operations team. You'll help maintain critical trading infrastructure that covers transactions across global markets. You'll be part of a collaborative group working at … systems operate with maximum efficiency and reliability. This position combines technical problem-solving with financial markets knowledge in a dynamic environment. Key Responsibilities Support Low- Latency trading applications and market data systems Monitor system health and resolve incidents before they impact trading operations Investigate complex data anomalies using both automated tools and manual analysis Collaborate with development … and new features Manage user access and configurations across multiple trading platforms Design and implement monitoring solutions for early detection of potential issues Create and maintain documentation for support processes and troubleshooting guides Participate in on-call rotation to ensure 24/7 coverage of global trading systems Use the latest technology stacks such as AWS, Java More ❯
ApplicationSupport Analyst Bristol - Hybrid £35,000 £40,000 Legal Sector I m working with a renowned and award-winning law firm in central Bristol in support of their search for an experienced ApplicationSupport Analyst to join their collaborative ApplicationSupport team. You ll be providing 2nd line support … days a week. Providing 2nd line support for productivity and business-critical applications, including legal solutions and Office 365. Acting as a liaison between the ApplicationSupport and Service Desk Teams, as well as an escalation point for IT Support. Installing, configuring and maintaining hardware/software. Leading root cause analysis and implementing fixes. Proven … experience in an ApplicationSupport Analyst position within the legal sector or professional services (experience in supporting legal sector applications is preferred). Strong knowledge of Microsoft technologies (O365, Azure, SCCM/Endpoint, Intune). Excellent communication skills with prior experience of supporting users in a professional environment. This is a unique opportunity to join a leading More ❯
ApplicationSupport Analyst Bristol - Hybrid £35,000 £40,000 Legal Sector I m working with a renowned and award-winning law firm in central Bristol in support of their search for an experienced ApplicationSupport Analyst to join their collaborative ApplicationSupport team. You ll be providing 2nd line support … at a glance: Providing 2nd line support for productivity and business-critical applications, including legal solutions and Office 365. Acting as a liaison between the ApplicationSupport and Service Desk Teams, as well as an escalation point for IT Support. Contributing to knowledge base articles and ITSM workflows. Installing, configuring and maintaining hardware/software. … Leading root cause analysis and implementing fixes. What they need from you: Proven experience in an ApplicationSupport Analyst position within the legal sector or professional services (experience in supporting legal sector applications is preferred). Strong knowledge of Microsoft technologies (O365, Azure, SCCM/Endpoint, Intune). Excellent communication skills with prior experience of supporting users More ❯
ApplicationSupport Analyst Bristol - Hybrid | £35,000 – £40,000 | Legal Sector I’m working with a renowned and award-winning law firm in central Bristol in support of their search for an experienced ApplicationSupport Analyst to join their collaborative ApplicationSupport team. You’ll be providing 2nd line support … at a glance: Providing 2nd line support for productivity and business-critical applications, including legal solutions and Office 365. Acting as a liaison between the ApplicationSupport and Service Desk Teams, as well as an escalation point for IT Support. Contributing to knowledge base articles and ITSM workflows. Installing, configuring and maintaining hardware/software. … Leading root cause analysis and implementing fixes. What they need from you: Proven experience in an ApplicationSupport Analyst position within the legal sector or professional services (experience in supporting legal sector applications is preferred). Strong knowledge of Microsoft technologies (O365, Azure, SCCM/Endpoint, Intune). Excellent communication skills with prior experience of supporting users More ❯
Gloucester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Gloucester Client: Hawksworth Location: Gloucester, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical … Support Engineer (PHP-based application) Company: Global Software company specializing in DevOps, version control, and security Fully remote Are you experienced in supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, reportedly used by NASA and other major organizations. We are seeking a … Senior Technical Support Engineer with expertise in supporting PHP applications, especially Zend Framework. Your role will involve providing technical support for the client's environment, working on both Linux and Windows servers. Database experience, particularly on mainframe systems, is a plus but not essential. What does your day look like? Represent our client as the More ❯
Swindon, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, with clients including NASA. We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework. In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers. Database experience, especially on mainframes, is a plus but not essential. What does your day look like? Represent our client as the first point … of contact Help customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support, hands-on experience with PHP-related technology, Linux and Windows server experience, basic networking and shell scripting If you are excited about joining a global engineering/software company with clients like NASA, Electronic More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Responsibilities: Provide technical support for PHP-based applications, including Zend Framework, across Linux and Windows environments. Diagnose and troubleshoot performance and integration issues. Represent the company as the first point of contact for clients. Assist customers by … demonstrating expertise in PHP technologies. Requirements: 5+ years in technical support roles. Hands-on experience with PHP-related technologies. Experience with Linux and Windows servers. Basic networking and shell scripting skills. EU work permit required. Additional Information: Database experience, especially on mainframe, is a plus but not essential. Clients include NASA, Electronic Arts, Samsung, Tesla, and more. ApplicationMore ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
TwinStream
DV ApplicationSupport Engineer - Contract (outside of IR35) Who are we: In 2019, our founders were working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients … outside of IR35) Security Level: Must have live DV- clearance About the role: Successful candidates will be working as part of an on-site team to maintain and support a managed cross-domain service using a wide range of technology, platforms and tools. The team employ site reliability engineering tools and practices to continuously verify and improve the … we take pride in being an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment where all individuals are valued and respected. We welcome applications from qualified candidates regardless of race, religion, disability, age, sexual orientation, or gender. Apply for this job indicates a required field First Name Last Name Email Phone Resume/ More ❯
Per Year Annual bonus scheme plus other company benefits , Permanent Description: Role Overview This role offers an exciting opportunity to work with leading automotive clients worldwide, providing support, training, and demonstrations on a wide range of our products to customers. The role involves troubleshooting issues, resolving … customer inquiries, and ensuring the smooth operation and optimal performance of our robotic and software solutions. Working within the Sales and Support arm of the business, the ApplicationsSupport Engineer collaborates with cross-functional teams, including engineers, technicians, and sales personnel, to deliver exceptional customer support and contribute to customer satisfaction. What will … you be doing? Customer support and issue resolution: Provide technical support to customers via various channels regarding our robotic systems, including installation, configuration, operation, and troubleshooting. This includes proactive support to help eliminate future potential problems that could arise. Troubleshooting and problem-solving: Analyse, diagnose and solve technical problems reported by customers related to More ❯
Join to apply for the ApplicationSupport Consultant role at St. James’s Place 3 days ago Be among the first 25 applicants Join to apply for the ApplicationSupport Consultant role at St. James’s Place Direct message the job poster from St. James’s Place Talent Partner - Passionate about sourcing talent Are you ready … for you. At a glance: Location: Cirencester Office Workplace Type: Hybrid - 2 Days in Cirencester & 3 days remote Employment Type: Permanent Seniority: Mid-Senior Level The Role: The ApplicationSupport Consultant role supports a variety of applications within the St. James’s Place Production estate. The role forms part of the SJP ApplicationsSupport … and aid in transition of Project work into BAU (support/warranty handover etc). Deputise for team manager Day to day liaison with 3rd party Applicationsupport providers, including governance meetings with our main vendors. Supporting the Problem Management team by providing root cause analysis and Service Outage reporting. Application Portfolio Management ensuring business applicationMore ❯
Social network you want to login/join with: We are seeking a proactive and technically skilled Shop Floor ApplicationSupport Specialist to join our team in supporting mission-critical manufacturing systems. You will provide L1.5/L2/L3 support for a range of Shop Floor IT tools , play a key role in testing and … deploying new functionalities, and ensure end-user readiness through training and documentation. Key Responsibilities: Provide L1.5/L2/L3 support for MES and shop floor applications such as: SIMATIC IT MES AOS ANDON systems SGM Portal Others as required Troubleshoot incidents, escalate complex issues to relevant teams, and follow through to resolution. Develop and maintain comprehensive … cross-functional teams to evaluate and implement new solutions or features for shop floor IT systems. Conduct training sessions for end-users on new releases and system updates. Support pre-MIP feature testing and validation in test environments. Ensure adherence to ITIL standards and best practices in incident and change management. Qualifications: Proven experience in manufacturing IT supportMore ❯
Swindon, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: ApplicationSupport Engineer, swindon, wiltshire col-narrow-left Client: Burns Sheehan Location: swindon, wiltshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: ApplicationSupport Engineer | AI-powered SaaS Start-up … person meetups About: Here at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK, who are looking for an ApplicationSupport Engineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support … and identifying edge cases Helping shape and evolve the support tooling, processes, and metrics as the company scales What We're Looking For: 2+ years in applicationsupport, QA, product ops, or similar cross-functional technical roles Working knowledge of SQL, APIs, terminal tools, logs, and basic scripting Comfortable using or supporting admin UIs/internal More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
Paragon Skills
Salary: £30,000 Hours: 36.5 hours a week (Monday - Friday) Location: Remote* We are seeking a Proactive ApplicationsSupport Analyst to join our dynamic team. This role combines technical support and business analysis, making it ideal for someone who enjoys solving problems and improving processes. You'll work closely with users to resolve issues, identify … opportunities for improvement, and implement solutions that enhance our applications and business operations. In this role you'll bring a unique skill set in continuing with our ethos of being "Best in Class" by: Proficiently managing and resolving IT helpdesk tickets, prioritising requests, and ensuring alignment with service level agreements (SLAs) Confidently in facilitating stakeholder analysis and lead collaborative … skillset , taking ownership of incidents from initial contact through to resolution, and delivering timely, effective results. Bringing a solid foundation of knowledge and experience in customer help and support projects, contributing to exceptional service delivery. *please note although this is a remote based role due to GDPR you'll need to be based in the UK #J More ❯
Gloucester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Sheehan Location: gloucester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: ApplicationSupport Engineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Working Style: Remote-first, flexible with optional in-person meetups About: Here … at Burns Sheehan we are working exclusively with one of the most exciting tech start-ups in the UK, who are looking for an ApplicationSupport Engineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered … and identifying edge cases Helping shape and evolve the support tooling, processes, and metrics as the company scales What We're Looking For: 2+ years in applicationsupport, QA, product ops, or similar cross-functional technical roles Working knowledge of SQL, APIs, terminal tools, logs, and basic scripting Comfortable using or supporting admin UIs/internal More ❯
European Foundation for Business Qualification (EFBQ)
Job Name: Senior ApplicationSupport Officer Pay rate: £350 - £400 per day Location: Bristol City Experience in: Using and developing a wide range of U4ERP modules including GL, AR, AP, Planner and logistics 2nd line support and issue resolution System upgrades Report writing skills including: Good SQL knowledge Report Studio including XtraReports Information browsers & Analysis Purpose … of the job: The Senior ApplicationSupport Officer is responsible for day-to-day supervision and management of an identified area of the ApplicationSupport Team. The team is responsible for managing the day-to-day running of Bristol City Council's IT applications, including a helpdesk function, system upgrades, access, event and request fulfilment … IT systems and compliance with statutory legislation changes, change programmes, and data protection/GDPR. Key job outcomes/accountabilities: Manage the development, implementation, maintenance, and improvement of ApplicationSupport policies, processes, procedures, and standards. Manage the implementation of service improvement in partnership with internal/external stakeholders. Provide and monitor an effective ApplicationSupport Function More ❯