SVP, Global Head of Platform Operations
- Location
- Greater London, England, United Kingdom
program. Own all phase deliverables, milestones, and budget; ensure the program delivers measurable improvement in deployment frequency, lead time, and defect rate. Integrate AI/automation progress into replanning; partner with the CTO to align engineering readiness with IDP rollout milestones. 2. Operational Excellence & SRE Own the SRE Scorecard …/P2 incident response; deliver 10% MTTR reduction in 1H and 50% by 2H. Reduce toil through runbook automation, self-healing strategies, and AI-driven agent frameworks for recurring manual tasks. 3. Systems Engineering Own the team responsible for operating systems, authentication platforms (IAM, SSO, directory services), and the foundational ...