Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
Smartdesc
team to identify and implement changes to Customer Environments to address common issues Providing the highest level of Customer Service Equipment request handling Device management and stock control Updating assets on our AssetManagement system Incoming call handling Key Skills: Experience in supporting Windows Desktop Strong people … verbal communication skills In addition, the ideal candidate would also have experience in the following areas, however this is not essential. MDM (Mobile Device Management) Especially Experience in supporting Apple MacOS/Ios and MS Windows Familiarity with an ITSM tool Softphone Management This role is based in More ❯
or ModelBuilder for GIS automation. Knowledge of cloud-based GIS solutions (e.g., Esri ArcGIS Online, Esri Geospatial Cloud). Understanding of utility network configurations, assetmanagement, and network tracing. Experience with Agile methodologies and tools like JIRA. More ❯
St Albans, Hertfordshire, United Kingdom Hybrid / WFH Options
Allstaff
incidents. Provide predominantly 1st level support with some limited 2nd level support. Troubleshooting, diagnosing and solving problems. Complete skilled investigations. Take ownership of the AssetManagement process. Onboard new starters. Requirements for a successful IT Service Desk Analyst Experience in a similar role providing 1st-level support Excellent More ❯
St Albans, England, United Kingdom Hybrid / WFH Options
EVEREC
charging network to ensure optimal uptime and reliability Coordinate and manage reactive maintenance through Field Service Partners (FSPs) Maintain accurate data in the UK asset database and support performance reporting Oversee and execute Electrical Installation Condition Reports (EICR) and Planned Preventative Maintenance (PPM) schedules Act as the first point … knowledge of electrical components used in EV charger installations (ideally) Excellent communication skills – confident liaising with both internal teams and external contractors Experience in assetmanagement and using data to inform performance improvements Strong analytical skills and a proactive, solutions-focused mindset Attention to detail and the ability More ❯