tasks including unpacking, setup, configuration, and deployment Execute device build and wipe tasks, and report DOA/faulty devices Provide build completion updates to the Deployment Manager Update the AssetManagement Database (AMDB) Support peripherals including printers, scanners, wireless networks, and VPNs Manage IT equipment IMACD (Install/Move/Add/Change/Disposal) including data wipe … system Key Requirements Experience in corporate IT environments Strong troubleshooting skills across hardware and software Ability to manage laptop and device handover across multiple users and sites Familiarity with assetmanagement systems and documentation Excellent verbal and written communication skills Ability to collaborate effectively with other engineers and stakeholders How to Apply: If you're interested in this More ❯
IT Service Management Analyst Location: Bath (3 days a week onsite) Hours: 37 hours per week Salary: £45,000 Are you ready to step up and make your mark in IT Service Management? We're building a brand-new team and looking for someone with energy, passion, and enthusiasm , someone who's not afraid to have a voice … and drive positive change. This is a fantastic opportunity for an ambitious individual who wants to take the next step in their ITIL journey. IT Service Management Analyst - The role: Support and enhance IT Service Management (ITSM) processes across the organisation, with a focus on continuous improvement. Analyse incident and service request trends to identify opportunities for automation … and better ways of working. Coordinate and support Change Management , ensuring documentation and impact assessments are up to date. Maintain and develop the IT knowledge base and service catalogue. Generate reports and dashboards to track key performance indicators (KPIs) and service metrics. Assist with root cause analysis and problem management to prevent recurring issues. Collaborate with IT teams More ❯
WC2R, Fleet Street, Greater London, United Kingdom
Ricoh
client’s staff are able to do their job in support of their organisation's commercial goals i.e., access, shared resources, configuration, software installations, intranet and internet access, document management, hardware break fix and smart hands. To act upon Incidents and Service Requests assigned to you and your team in the ITSM toolset or equivalent ticketing system. To own … end to end Incident and queue management, including 3rd party ticket management as well as requests for additional services hardware/software, system access, configuration, desk moves and setup, and support where IT presence is required. To engage escalation policies and procedures in order to ensure adherence to contractual SLAs. To contribute to Major Incident and emergency response … procedures To provide technical troubleshooting under the guidance of 3rd line resolver groups for technologies such as Infrastructure devices, Network devices, and Communication Services To be responsible for hardware assetmanagement, stock control and regular audits, including the allocation of new starter equipment and updating Configuration Management Database. Collecting leaver equipment and updating Configuration Management Database More ❯
. Strong MS SQL and data visualisation skills. Great communication, confident explaining data to all audiences. A collaborative, curious, and detail-focused approach Experience in social housing , repairs , or assetmanagement is a bonus, but not essential. Please apply or call Chelsie on (phone number removed)/(url removed) Build Recruitment: We'll take the time to understand More ❯
Bath, Avon, England, United Kingdom Hybrid / WFH Options
Helix7 Recruitment
and strong client partnerships to deliver measurable business impact. The Role We’re seeking a Customer Services Director to lead and expand commercial operations across sales, marketing, and account management . This is both a strategic and hands-on position, ideal for someone who enjoys building structure, driving business growth, and delivering excellence through quality and relationships. Key Responsibilities … Lead sales and business development , creating pipelines and securing new client relationships. Oversee account management , ensuring service delivery aligns with client expectations and business outcomes. Take ownership of tender and bid processes , from qualification through submission and presentation. Manage internal quality standards , supporting ISO 9001 compliance and continuous improvement across client services. Design and execute a marketing strategy that … strengthens brand visibility and lead generation. Oversee supplier and assetmanagement , maintaining effective commercial partnerships and resource tracking. Report directly to the Managing Director and collaborate with peers across delivery, product, and operations. About You Proven background in sales or account leadership within consultancy, technology, or digital services. Demonstrated ability to manage end-to-end client relationships , from More ❯
per week Nice to have: Immediate availability Previous experience of performing device pre-checks, validations and reporting Dead on Arrival (DOA)/faulty devices Working knowledge of an AMDB (AssetManagement Database) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job More ❯
Bristolarea . This role is on a permanent basis and is hybrid-based. The Company Were working with an international defence, aerospace, and nuclear engineering company specialising in complex assetmanagement and support services click apply for full job details More ❯
8 ROCKHAVEN PARK, KEMBREY STREET, SWINDON, England
SOLATEK LTD
a business development role. You’ll also receive structured training and mentoring to develop the skills you need for a long-term career in business development. Key Responsibilities: Account Management: Arrange client collection dates, organise vehicles, and handle associated admin Liaise with customers and internal teams to provide bespoke services Prepare audit reports and erasure certification for clients Sales … pass/4/C and above (Essential) About the Employer SOLATEK LTD Established in 2017, Solatek has quickly grown into a trusted leader in IT Distribution and IT Asset Disposition (ITAD) services. We proudly support customers across 44 countries, providing high-quality devices at competitive prices. Our nationwide ITAD solutions help organisations maximise the value of their end … of-life equipment, ensuring a seamless and sustainable approach to IT asset management. More ❯
bath, south west england, united kingdom Hybrid / WFH Options
Anson McCade
a highly secure environment. The Role You’ll design, develop, and maintain applications within the BMC Remedy ITSM suite , supporting key ITSM modules such as Incident, Problem, Change, and Asset Management. Working as part of a multi-disciplinary team, you’ll collaborate with automation engineers and technical leads to integrate Remedy with wider enterprise platforms and continuously improve system … specifications and user guides. Support system upgrades, enhancements, and integration workstreams. Skills and Experience Strong background in BMC Remedy ITSM development and configuration. Understanding of ITIL framework and service management best practices. Experience in workflow design , scripting, and system integrations. Knowledge of JavaScript or related programming skills. Experience with cloud-based Remedy deployments desirable. Problem-solving mindset with strong More ❯