efficiently. Desirable: * Experience with IT security best practices, firewall configurations, MFA, and anti-virus solutions. * Knowledge of PowerShell scripting and automation tools. * Familiarity with ITSM platforms (e.g., HaloPSA, ConnectWise, Autotask). * Awareness of compliance standards (e.g., GDPR, ISO 27001). * Relevant industry certifications: Microsoft Certified: Azure Administrator, MCSA, CompTIA Network+, Cisco CCNA, ITIL Foundation. Why Join Us? * Opportunity to More ❯
. Networking (TCP/IP, VLANs, firewalls, VPNs, switches, routers). Backup and disaster recovery solutions (e.g., Veeam, Datto, Acronis). Familiarity with RMM tools, PSA systems (e.g., ConnectWise, Autotask), and ticketing platforms. Excellent troubleshooting and customer service skills. Full UK driving licence and access to own vehicle (travel to client sites may be required). Desirable Qualifications Microsoft More ❯
Hyper-V (and some VMware) Networking: LAN, WAN, VPN, VLANs, managed Wi-Fi, Firewalls, Switches, Routers Chromebooks and Apple devices (macOS, iPads) PowerShell scripting and mobile device management (MDM) Autotask and Datto stack (RMM and backup tools) You’ll Thrive Here If: You’re already working in a 2nd Line role, or you’re a confident 1st Line engineer More ❯
tech will include: Microsoft Windows Server (2016 onwards), Active Directory, Group Policies, Hyper-V, VMware Cloud tech: Azure AD, Microsoft 365, Intune, JAMF RMM & PSA tools including Datto, Kaseya, Autotask Networks: LAN, WAN, VLANs, managed WiFi, Sophos firewalls, VPN VoIP systems and occasional hardware troubleshooting You’ll Thrive Here If: You're already established in a 3rd Line role More ❯
qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The More ❯
financial wellbeing Life Insurance Legal Assistance Retail Discounts Salary Sacrifice Pension What we are looking for: Proven expertise in trouble shooting & diagnostics Experience with tools like ServiceNow, OS Ticket, Autotask Understanding of IP addressing, DNS, DHCP, VPNs, Wi-Fi configuration. Familiarity with tools like TeamViewer, VNC, Kaseya VSA, Datto RMM Be a part of it: As EG On the More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Rev & Regs
post-release support is adequately planned. Toolset Management: Manage and optimize the tools used for portfolio management (e.g., Jira, MS Project), release management (e.g., GitLab), and change management (e.g., AutoTask, ServiceNow). Ensure these tools are effectively integrated and utilized. Experience: Significant experience, ideally within the funds industry (preferred) and broader financial services industry, in highly regulated environments. Significant More ❯
