24 of 24 Autotask Jobs in the UK

efficiently. Desirable: * Experience with IT security best practices, firewall configurations, MFA, and anti-virus solutions. * Knowledge of PowerShell scripting and automation tools. * Familiarity with ITSM platforms (e.g., HaloPSA, ConnectWise, Autotask). * Awareness of compliance standards (e.g., GDPR, ISO 27001). * Relevant industry certifications: Microsoft Certified: Azure Administrator, MCSA, CompTIA Network+, Cisco CCNA, ITIL Foundation. Why Join Us? * Opportunity to More ❯

. Networking (TCP/IP, VLANs, firewalls, VPNs, switches, routers). Backup and disaster recovery solutions (e.g., Veeam, Datto, Acronis). Familiarity with RMM tools, PSA systems (e.g., ConnectWise, Autotask), and ticketing platforms. Excellent troubleshooting and customer service skills. Full UK driving licence and access to own vehicle (travel to client sites may be required). Desirable Qualifications Microsoft More ❯

VMware or Hyper-V for virtualisation PowerShell scripting is highly desirable Understanding of backup and disaster recovery systems like Veeam and Mimecast Use of RMM tools such as ConnectWise, Autotask, or N-able Excellent customer service and troubleshooting skills Valid UK driving licence and access to a vehicle Certifications such as Microsoft AZ-104, CompTIA Network+, or equivalent are More ❯

Stand Out With: Certifications: MSCE, VMware VCP, Cisco, Apple ACMT, and ITIL V3/V4. Cloud migration/project experience (Azure, Oracle, M365, server-to-cloud). Experience with AutoTask, Datto RMM, and Cyber Essentials compliance. Containerisation know-how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles More ❯

to-understand manner, to various-sized organisations. Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. Add and maintain accurate technical documentation. Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications Microsoft Certifications. Exposure to ITIL or other ITSM framework IND/LET More ❯

to-understand manner, to various-sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯

to-understand manner, to various-sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯

to-understand manner, to various-sized organisations. Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. Add and maintain accurate technical documentation. Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications Microsoft Certifications. Exposure to ITIL or other ITSM framework IND/LET More ❯

to-understand manner, to various-sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯

to-understand manner, to various-sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯

a vehicle (site work required) Experience delivering IT projects and technical consultancy Strong written and verbal communication A methodical, thorough approach to troubleshooting and escalation Familiarity with tools like Autotask, Datto RMM, SCCM, and Microsoft 365 admin platforms Certifications such as CCNA, VCP, or Microsoft is a big plus This is more than a job. It’s a chance More ❯

a vehicle (site work required) Experience delivering IT projects and technical consultancy Strong written and verbal communication A methodical, thorough approach to troubleshooting and escalation Familiarity with tools like Autotask, Datto RMM, SCCM, and Microsoft 365 admin platforms Certifications such as CCNA, VCP, or Microsoft is a big plus This is more than a job. It’s a chance More ❯

2nd Line Support Analyst | Poole | Competitive DOE As a 2nd Line Support Analyst within this forward-thinking business, you’ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role requires both More ❯

whole. Responsibilities Provide support for incidents related to hardware, software, network connectivity and application services to a wide variety of external customers. Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer defined SLAs, escalating tickets where required to ensure SLAs are consistently met. Drive service improvement More ❯

whole. Responsibilities Provide support for incidents related to hardware, software, network connectivity, and application services to a wide variety of external customers. Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer-defined SLAs, escalating tickets where required to ensure SLAs are consistently met. Drive service improvement More ❯

supporting others, and driving technology forward. A full driving licence and access to a vehicle (site work required) Experience delivering IT projects and technical consultancy Familiarity with tools like Autotask, Datto RMM, SCCM, and Microsoft 365 admin platforms Certifications such as CCNA, VCP, or Microsoft is a big plus It s a chance to shape the future of IT More ❯

qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The More ❯

an opportunity to join a collaborative, forward-thinking, Investors in People Platinum team where your skills will drive real impact. Why Join Logixal? Innovative Environment – Work with tools like Autotask, Salesforce, and Power Automate to streamline service delivery. Career Growth – Access funded certifications and structured progression in a growing MSP. Real Impact – Deliver transformational IT projects including cloud migrations … contribute to team training sessions. Help shape KPI reporting and continuous improvement initiatives. What We’re Looking For Must-Have Experience 5+ years in an MSP environment. Expertise in Autotask , Salesforce , and 3CX VoIP . Proven experience with: Windows Server , Office 365 , Azure SonicWall firewall configuration Virtualisation : Hyper-V and/or VMware Automation : PowerShell scripting, Power Automate flows … Desirable Skills Experience with workflow and billing setups in Autotask and Salesforce. Familiarity with Microsoft Dynamics 365 , ServiceNow , or ConnectWise . ITIL Foundation or Intermediate certification. Previous team leadership or mentoring experience. What We Offer Dynamic Culture – A supportive, inclusive environment that values ideas and results. Growth Opportunities – Funded certifications, mentorship, and progression. Diverse Projects – Exposure to industries and More ❯

an opportunity to join a collaborative, forward-thinking, Investors in People Platinum team where your skills will drive real impact. Why Join Logixal? Innovative Environment – Work with tools like Autotask, Salesforce, and Power Automate to streamline service delivery. Career Growth – Access funded certifications and structured progression in a growing MSP. Real Impact – Deliver transformational IT projects including cloud migrations … contribute to team training sessions. Help shape KPI reporting and continuous improvement initiatives. What We’re Looking For Must-Have Experience 5+ years in an MSP environment. Expertise in Autotask , Salesforce , and 3CX VoIP . Proven experience with: Windows Server , Office 365 , Azure SonicWall firewall configuration Virtualisation : Hyper-V and/or VMware Automation : PowerShell scripting, Power Automate flows … Desirable Skills Experience with workflow and billing setups in Autotask and Salesforce. Familiarity with Microsoft Dynamics 365 , ServiceNow , or ConnectWise . ITIL Foundation or Intermediate certification. Previous team leadership or mentoring experience. What We Offer Dynamic Culture – A supportive, inclusive environment that values ideas and results. Growth Opportunities – Funded certifications, mentorship, and progression. Diverse Projects – Exposure to industries and More ❯

networked solution. The Person 3 – 5 Years previous experience working in IT Support Expert knowledge of Microsoft 365, Windows 10/11, MacOS Previous experience and professional use of Autotask and DattoRMM tools. Confident communicator with excellent phone and client interaction skills. Able to work calmly under pressure. Organised and detail-oriented. Strong drive for high customer service. Proven More ❯

an opportunity to join a collaborative, forward-thinking, Investors in People Platinum team where your skills will drive real impact. Why Join us? Innovative Environment - Work with tools like Autotask, Salesforce, and Power Automate to streamline service delivery. Career Growth - Access funded certifications and structured progression in a growing MSP. Real Impact - Deliver transformational IT projects including cloud migrations More ❯

support functions. CRM Systems Ownership & Development Lead the implementation or overhaul of Salesforce or Microsoft Dynamics 365 to support internal operations. automation & Integrate CRM with key business systems, including Autotask, 3CX, and billing/licensing tools. Oversee relationships with external CRM consultants, managing delivery, timelines, and results. Project Delivery & Systems Improvement Own internal system improvement projects from requirements gathering More ❯

KPIs including billable utilization, project margin, and delivery efficiency. PMP, PRINCE2, or ITIL certification (Nice to have - not a deal-breaker) Experience with PSA tools such as HaloPSA, ConnectWise, Autotask, or equivalent Knowledge of ISO27001 frameworks in delivery environments What you’ll get from us Knowledgeable, high-achieving, experienced and fun colleagues A career with room for your personal More ❯

ConnectWise Sell, Coupa, etc.). Preferred Experience launching Procurement as a Service or similar resale channels. Proven ability to integrate procurement workflows with PSA/RMM tools (e.g., ConnectWise, Autotask). Experience with NetSuite Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation More ❯