5 of 5 Autotask Jobs in the North of England

qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The More ❯

qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The More ❯

and business applications Advanced experience in clean workstation installations (tidy cable management for end-user devices, such as computers, monitors, printers, etc) Good understanding of network Desirable Familiarity with Autotask PSA, RMM Basic understanding and troubleshooting of network infrastructure Knowledge of ESET Anti-Malware solutions Macintosh support Knowledge of VMWare and Hyper V Windows Server WDS MDT SCCM deployment More ❯

where necessary while keeping users informed. Remote Support: Provide initial response to user queries via phone, email, or system alerts. Log and categorise tickets in the Fluidity ticketing system (Autotask). Assign tickets to the correct queue and ensure timely follow-ups. Level 2 Troubleshooting: Resolve technical issues and update tickets with accurate time records. Escalate complex issues to More ❯

Project Manager - Blackburn, Lancashire - £50-55k Project Manager, Software, Autotask PSA, Solution Delivery, Customer, Budget, Enterprise software This leading Software Solutions provider based in Blackburn are looking for an experienced Project Manager to take ownership of Project delivery and manage communication with customers and other stakeholders. This is a senior role ideal for someone who combines a passion … management Core experience 5+ years experience providing project management of IT solution delivery Background working in delivering projects within software development and providing support of the product afterwards Using Autotask projects/other PSA solutions Excellent communication and stakeholder management skills Experience working with Enterprise software Strong commercial acumen whilst managing projects including plans, budgets, delivery and customer aftercare … offer opportunities for progression in this growing software company where you will make an impact in a business that values customer experience and service innovation. Keywords ; Project Manager, Software, Autotask PSA, Solution Delivery, Customer, Budget, Enterprise software, Blackburn, Lancashire, Bolton, Darwen, Haslingden, Rawtenstall, Accrington, Preston Send your CV to Alex now Erin Associates welcomes applications from people of all More ❯