East Midlands (England), England Hybrid / WFH Options
Government Digital & Data
the delivery success of projects across the department. At the heart of this transformation is the creation of a modern, efficient and integrated digital toolset for project and portfolio management—leveraging low-code solutions to drive standardisation, improve data quality, and enable data-driven decisions. We are seeking a talented Low Code Software Developers at SEO level to support … and automation using low-code technologies. Working closely with delivery managers, business analysts and senior developers, you will help build and support user-focused digital tools that simplify project management and improve the quality and accessibility of data. Your work will directly support a core objective of the MoJ's Project Delivery Data Improvement Programme: creating a unified, scalable … Digital and Data Competencies You will be required to provide evidence of the following key competencies at the indicated level: Competencies Description Level required Project Delivery Profession - Technical Competencies Availability and Capacity Management The ability to manage service components to ensure they meet business needs and key performance indicators (KPIs) (W) Working knowledge and practical experience · You can More ❯
London, England, United Kingdom Hybrid / WFH Options
Tripadvisor
to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember. We are looking for a Senior Software Engineer with … DevOps principles and values. The roles includes working within the SRE team but interacting with all feature and platform teams to deliver state of the art solutions that ensures availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of our service and applications. If you are looking to be challenged technically and have fun, this … be participating in design and implementing parts of our engineering platform that enables scaling, metrics and observability, ensures and improves reliability. Identify gaps in our engineering platform that improves availability, latency, performance, efficiency, change management, monitoring, emergency response Guide and mentor other people on the team and help them grow their skills and knowledge Evangelise DevOpsandSRE culture and More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
and dynamic platform engineer and want to become part of a team of highly experienced platform engineers working across both private and public cloud environments to help ensure the availability, performance, and security of the NHSBSA platforms then we want to hear from you! You will also get the opportunity to work alongside other service and project teams to … oneso Access to a wide range of benefits and high street and online discounts Main duties of the job o Supporting Middleware and/or Cloud platforms, ensuring the availability and stability of NHSBSA services.o Carrying out proactive support activities, such as evaluation of performance, tuning and running backup/recovery schedules.o Providing troubleshooting and root cause analysis to … responsibilities In this role, you are accountable for: Specialist Skills 1. Provide support for Middleware and/or Cloud platforms, using your technical knowledge and initiative to ensure the availability and stability of NHSBSA services to clinicians, NHS bodies and citizens. 2. Carry out proactive support activities, such as evaluation of performance, tuning and running backup/recovery schedules. More ❯
Blackpool, England, United Kingdom Hybrid / WFH Options
Manchester Digital
services across the Ministry of Defence, including Finance, Commercial, Payroll and Human Resources for Military Personnel, Civilian Personnel and Veterans. Our digital solutions comprise enterprise resource planning systems, performance management, analytics, automation, low code applications and public facing services through Gov.uk. As a Senior DevOps Engineer, you will be at the heart of managing and optimising our development processes. … setting up and managing continuous integration and continuous deployment pipelines. Provide coaching and mentoring to more junior colleagues Person specification You will need the following skills for this role: Availability and Capacity Management (Senior DevOps Engineer) You can manage service components to ensure they meet business needs and key performance indicators (KPIs) (Skill Level: Working) Development process optimisation More ❯
Thornton-Cleveleys, England, United Kingdom Hybrid / WFH Options
Manchester Digital
services across the Ministry of Defence, including Finance, Commercial, Payroll and Human Resources for Military Personnel, Civilian Personnel and Veterans. Our digital solutions comprise enterprise resource planning systems, performance management, analytics, automation, low code applications and public facing services through Gov.uk. As a Senior DevOps Engineer, you will be at the heart of managing and optimising our development processes. … setting up and managing continuous integration and continuous deployment pipelines. Provide coaching and mentoring to more junior colleagues Person specification You will need the following skills for this role: Availability and Capacity Management (Senior DevOps Engineer) You can manage service components to ensure they meet business needs and key performance indicators (KPIs) (Skill Level: Working) Development process optimisation More ❯
IT Manager to join our team. This role is pivotal in ensuring the smooth delivery of our customer-facing web applications and services, with a focus on maintaining high availability, security, and operational excellence. The ideal candidate will combine technical expertise with exceptional communication skills and the ability to balance strategic overview with attention to detail to address objectives … dynamic work environment in the aviation data industry Opportunities for professional growth and development A supportive team culture that values innovation and collaboration Responsibilities Will Include Customer Web Application Management: Oversee the hosting and operation of customer-facing web applications, ensuring 99.99% availability and optimal performance. Cloud Infrastructure Management: Architect and manage cloud environments, particularly AWS, to … customer data and maintain compliance with industry standards. Customer Engagement: Collaborate with customers on Requests for Proposals (RFPs), providing technical insights and ensuring alignment with their business needs. Incident Management: Act as the primary point of contact for customer incident resolution, driving prompt and effective solutions to maintain trust and satisfaction. Change Management: Navigate and enforce structured change More ❯
day-to-day operations of the 3rd Line Support Team to ensure timely resolution of incidents and service requests. Forecast demand and allocate resources with Service Introduction and Change Management leads. Define and maintain 3rd Line policies and SLAs in line with the organisation’s IT and Digital strategy. Provide technical oversight and resolve complex system issues to ensure … availability and performance. Oversee patch management, system monitoring, and secure configuration of systems. Systems & Infrastructure Administration Oversee administration of inhouse systems and residual infrastructure. Monitor antivirus, malware, and storage solutions; respond to security events and system audits. Ensure secure remote and on-site access to infrastructure by third parties. Coordinate hardware and infrastructure upgrades in collaboration with suppliers. … Supplier & Service Integration Collaborate with Managed Service Providers to ensure delivery of installations, maintenance, and incident resolution. Ensure compliance with Service Integration and Management (SIAM) standards across vendors. Maintain accurate documentation and knowledge bases for service continuity. Collaboration & Stakeholder Engagement Work with departments and Specialist Units to align IT services with operational needs. Represent the Support Lead in cross More ❯
day-to-day operations of the 3rd Line Support Team to ensure timely resolution of incidents and service requests. Forecast demand and allocate resources with Service Introduction and Change Management leads. Define and maintain 3rd Line policies and SLAs in line with the organisation’s IT and Digital strategy. Provide technical oversight and resolve complex system issues to ensure … availability and performance. Oversee patch management, system monitoring, and secure configuration of systems. Systems & Infrastructure Administration Oversee administration of inhouse systems and residual infrastructure. Monitor antivirus, malware, and storage solutions; respond to security events and system audits. Ensure secure remote and on-site access to infrastructure by third parties. Coordinate hardware and infrastructure upgrades in collaboration with suppliers. … Supplier & Service Integration Collaborate with Managed Service Providers to ensure delivery of installations, maintenance, and incident resolution. Ensure compliance with Service Integration and Management (SIAM) standards across vendors. Maintain accurate documentation and knowledge bases for service continuity. Collaboration & Stakeholder Engagement Work with departments and Specialist Units to align IT services with operational needs. Represent the Support Lead in cross More ❯
to work through millions of data items, by searching, filtering, and visualizing relationships between entities in the system. As a Site Reliability Engineer you will be responsible for the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of all production systems and services. You will work together with other DevOps, Product and Engineering teams More ❯
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Job Title: Head of Service Management Contract Type: Permanent Location: Edinburgh/Alderley Working style: Hybrid 50% home/office based Closing date: 30th June 2025 As Head of IT Service Management, you will lead a diverse and … high-performing team of approximately 30 professionals across key service functions and ITIL processes including Service Managers, Service Reporting & Analytics, Service Level and AvailabilityManagement, Configuration Management, Service Integration, Change Enablement, Release Management, Incident Management and Problem Management. You will be responsible for shaping and executing the IT service strategy, ensuring the delivery of consistent … customer-focused, and efficient IT services across the organisation. This role is pivotal in driving operational excellence, embedding service management into platform teams, and enhancing service performance through data-driven insights and automation. You will work closely with senior stakeholders to align service delivery with business goals, support major incident response and post-incident reviews, and champion continuous improvement More ❯
language, education, ethnicity and cultural background, gender and gender identity/expression, sexual orientation, generation, age, socioeconomic background, neurodiversity, religious background, abilities or disability. Job Title: Head of Service Management Contract Type: Permanent Location: Edinburgh/Alderley Working style: Hybrid 50% home/office based Closing date: 30th June 2025 As Head of IT Service Management, you will … lead a diverse and high-performing team of approximately 30 professionals across key service functions and ITIL processes including Service Managers, Service Reporting & Analytics, Service Level and AvailabilityManagement, Configuration Management, Service Integration, Change Enablement, Release Management, Incident Management and Problem Management. You will be responsible for shaping and executing the IT service strategy, ensuring … the delivery of consistent, customer-focused, and efficient IT services across the organisation. This role is pivotal in driving operational excellence, embedding service management into platform teams, and enhancing service performance through data-driven insights and automation. You will work closely with senior stakeholders to align service delivery with business goals, support major incident response and post-incident reviews More ❯
to avoid issues and remain validated. The job holder is responsible for maintaining GxP Systems/Applications which are used by the business functions within the approved Software Development Management Lifecycle. This role is a 12 month FTC role. If you want a multi-dimensional 3D career in a leading healthcare organisation, join us. Requirements The job holder will … be responsible for day to day management of their systems to ensure that they are: Managing issues as they arise and providing resolutions or workarounds that maintain the validated state of the system Leading root cause analysis investigations to prevent reoccurrence of incidents and problems Management and production of system reporting to support Service agreements and proactive system … management Supplier Management: Work with suppliers, Supporting annual reviews Ensure appropriate technical knowledge transfer is completed Issue resolution activities are complete appropriately to maintain system compliance Maintain system availability/performance Active management of software licences Managing routine maintenance activities such as server restarts, and general system housekeeping activities including knowledge of application logs Managing the More ❯
London, England, United Kingdom Hybrid / WFH Options
Government Digital and Data
services across the Ministry of Defence, including Finance, Commercial, Payroll and Human Resources for Military Personnel, Civilian Personnel and Veterans. Our digital solutions comprise enterprise resource planning systems, performance management, analytics, automation, low code applications and public facing services through Gov.uk. These are deployed via a number of core technologiesincluding Blue Prism, Microsoft Power Platform, Machine Learning, and AI … take place in 2026. Person specification You will need the following skills for this role, although the level of expertise for each will vary, depending on the role level. Availability and capacity management.You can define, analyse, plan, forecast, measure, maintain and improve all aspects of the availability of services, including power. You can control and manage service availability … build confidence and reduce risk in each stage of the software development life cycle (from planning and prioritisation through to build, test, deployment and monitoring). Development process optimisation (management). You can create strategies for optimising the development process. You can influence and build consensus with stakeholders to ensure that the required technical improvements are aligned with business More ❯
London, England, United Kingdom Hybrid / WFH Options
NatWest Group
Join us as a DevSecOps and Site Reliability Engineering Lead In this key role, you’ll improve, drive, and embed non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services You'll be leading team(s) of talented DevSecOps and SRE engineers, working with … reliability and velocity. We’ll also look to you to lead, coach and provide guidance to colleagues and the wider team. In addition to this, you’ll: Have people management responsibilities and support recruitment, management of talent and performance Own and create technical road map for DevSecOps and SRE with the right architecture, solutions & commercial value Own security … and Full Stack Observability using tools such as Azure Monitor, Log Analytics, AppInsights, Grafana and Prometheus Experience with Azure DevOps is a must, including Repos, advanced Pipelines and package management Good knowledge and experience of programming languages Strong knowledge of deploy and release services, automation, and troubleshooting Experience using mathematical and statistical models to assess trends Strong communication skills More ❯
Service Delivery Manager - Service Catalogue and Integration Management - Must have Active SC Clearance Are you a driven and experienced Service Delivery Manager with a focus on Service Catalogue and Integration Management looking for a role where you can make a real impact? Join a team dedicated to supporting UK Military Operations both at home and abroad, ensuring critical … of a dynamic environment, collaborating with the Customer Authority to provide essential Level 3 and Level 4 Technical Engineering , a technical Helpdesk , and Logistics Support , including Obsolescence and Asset AvailabilityManagement . You will play a key role in service management for the wider user community. What You'll Be Doing: Overseeing Service Delivery Management to … service infrastructure. Managing and enforcing security processes and procedures to maintain operational integrity. What We're Looking For: Must be SC Cleared A proven track record in Service Delivery Management MUST HAVE Service Catalogue and Integration Management experience ITSM expertise Must be from a Defence or Military background Experience in customer management and relationship-building. Strong knowledge More ❯
data presentation, and automation demonstrated through work, military, or education 5+ years of experience with automation platforms and scripting 5+ years of experience using ticket tracking tools for change management, problem and incident management, and availabilitymanagement, demonstrated through work, military, or education 3+ years of experience with Atlassian platforms Strong background in cybersecurity and cybersecurity … than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but More ❯
Maintain ownership of forward planning, including: Daily updates on scheduling status Weekly projections for staffing needs (including known attrition, vetting delays, training pipelines) Liaise with HR, Vetting, and Regional Management to align future plans with resource availability. Operational Data Management Manage the collection, validation, and reporting of operational performance data across: Passenger screening (e.g., throughput, passenger numbers) Hold … with the Data Manager and Invoicing Manager to ensure all reports are timely, clean, and aligned with financial data. System Oversight & Governance Oversee planning and data systems (e.g., workforce management, access control, screening tools). Maintain and improve data governance protocols to ensure accuracy, consistency, and audit-readiness. Drive automation, standardisation, and continual improvement across all planning and data … tender responses by preparing historical performance data. This list is not exhaustive, and you will be expected to carry out tasks as directed by ICTS (UK) & Ireland Ltd Senior Management Candidate Profile Essential Criteria Demonstrable experience in planning, scheduling, or operations support within a complex, high-volume environment. Proven leadership skills with the ability to manage and develop a More ❯
taking proactive ownership to avoid service impacts and identify security incidents. Communicate any potential delays on high-priority tasks along with proposed mitigation plans. Other responsibilities; Solutions Design Security Management Incident and Problem Management Change and Release Management Capacity and AvailabilityManagement IT Service Continuity Management Project Management Closing Date: Monday 30th of More ❯
London, England, United Kingdom Hybrid / WFH Options
NatWest Group
Join us as a Site Reliability Engineer, Financial Crime Technology In this key role, you’ll improve, drive, and embed non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services You’ll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
NatWest Group
Join us as a Site Reliability Engineer, Financial Crime Technology In this key role, you’ll improve, drive, and embed non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services You’ll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
NatWest Group
Join us as a Site Reliability Engineer, Financial Crime Technology In this key role, you’ll improve, drive, and embed non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services You’ll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a More ❯