Dynamics 365 Customer Service — Architect / Senior Developer / Techno-Functional / Consultant — Corporate & Institutional Banking
- Location
- Greater London, England, United Kingdom
configuration plus plugins, flows and light integration. Functional Consultant — configure CustomerService, shape case, queue and SLA design, own requirements-to-solution. Integration Engineer — Azure IntegrationServices (Logic Apps, Service Bus, API Management, Functions) connectingD365 to the bank's service estate. What you'll do..... Design and configureDynamics 365 Customer Service … case management, SLAs, queues, routing,omnichannel, knowledge, Dataverse data model. Integrate D365 into thewider estate using Azure Integration Services: Logic Apps, Service Bus,API Management, Functions, REST/APIs. Wire the platform totelephony/CTI, payments and account systems, and identity providers. Work in Agile deliveryalongside the bank ...