IT Service Desk
- Location
- Cullompton, Devon, United Kingdom
line with SLAs, always maintaining a customer-first approach. Technical Troubleshooting: Support, triage and resolve issues across a diverse IT estate, including Windows and Office applications, specialist business-critical systems across our Warehouse, Transport and Back Office environments, Android and Apple mobile devices, and multi-site network … suppliers and other third-party providers on faults, warranty claims, repairs and replacements. Business Change Support: Assist with IT aspects of site openings, closures, office relocations, equipment refreshes and other business changes. User Communication: Engage effectively with users at all levels, providing clear updates, managing expectations and taking ownership ...