5 of 5 Back Office Jobs in Scotland

up to candidates all over the UK. You will be part of an established agile delivery team working to deliver a new public-facing digital authorisation application service, associated back-office database and internal back-office system. This is a fast-paced, delivery-focused role where working independently whilst collaborating effectively within the wider team is More ❯

a fast-paced, agile delivery team working on a major digital transformation project. You'll be building a brand-new public-facing digital authorisation service , along with an internal back-office system and supporting database infrastructure. This is a delivery-focused role where you'll need to work independently while collaborating closely with a high-performing cross-functional More ❯

different players in the core banking ecosystem, ranging from specialized cores to Banking-as-Service solutions. Understanding of core banking modules, including knowledge of front, middle, and/or back-office capabilities and key trends impacting these capabilities in the market. Acting as point of contact for key Core Banking partners, managing relationships with them and ensuring their More ❯

call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every … participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. More ❯

you'll do Respond to incoming requests via telephone, email, and web chat Log all requests in the appropriate call logging software Assign calls to relevant support teams Action Back Office requests as and when required Advise customers and support teams of known problems/workarounds Ensure customers are kept updated with the progress of their request Contribute More ❯