Product Owner - Customer Experience, Service Ownership
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- London, South East, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Salary negotiable
customer insight, data and stakeholder engagement to drive continuous service improvements and deliver better outcomes for customers. Key Requirements: Own and prioritise the backlog for customer and service improvements, ensuring delivery is aligned to customer needs, organisational objectives and business value. Act as the voice of the customer, using … services. Drive continuous service improvement initiatives focused on increasing customer satisfaction, engagement and service performance. Provide business direction within Agile delivery teams, supporting planning, prioritisation, refinement and acceptance of delivered outcomes. Build strong stakeholder relationships across business, operational and technical teams, balancing customer needs with organisational priorities. Champion customer ...