Fraud & Investigations Manager
- Hiring Organisation
- JD.COM
- Location
- City of London, London, United Kingdom
Department. You will investigate and resolve fraud matters affecting customers and the platform across UK and EU markets — including customer fraud, payment and e-banking fraud, account takeover, and related buying and refund abuse. You'll work closely with customer service, payments, product, and legal teams to reduce fraud exposure … resolves fraud at scale. What you'll do Investigate and resolve fraud cases across UK and EU markets, including customer fraud, payment fraud, e-banking and buying fraud, account takeover, and refund abuse Manage day-to-day fraud queues, triaging cases by risk and impact, and taking matters through ...