3 of 3 Behavioural Change Jobs in the North of England

Role Title: Business Change/Transition Consultant Duration: contract to run until 30/09/2026 Location: Knutsford, hybrid 3 days per week onsite Rate: up to £506 p/d Umbrella inside IR35 Role purpose/summary Ensure the modernised IDV solution is intuitive, adopted and operationally … user research, usability testing and journey optimisation. Develop adoption and communications plans for phased rollout. Translate complex identity flows into user friendly experiences. Support change readiness across Helpdesk and wider user base. Essential Experience Identity centric UX experience (authentication, MFA, IDV, recovery journeys). Proven business change delivery ...

recovery journeys. Strong experience designing accessible, low friction user journeys. Strong experience with Figma, prototyping, and usability testing. Good background in behavioural change or service design. Strong stakeholder management skills in regulated environments. What you'll get in return : Up to £495pd Umbrella. Initial 6-month contract with ...

user communications. Ensure data quality and integrity with governance KPIs, validation, and deduplication. Coordinate teams and vendors to manage BAU, support, and enhancements. Own change control, compliance, and audit-ready processes. What we’re looking for: Experience managing a CRM platform in BAU: roadmap, backlog, and stakeholder governance. Proven … success driving adoption and behavioural change across teams. Hands-on experience with end-to-end release management. Strong process and data governance expertise. Ability to influence senior stakeholders and align cross-functional teams without direct authority. Experience in a regulated environment is a plus. Fibre CRM experience would ...