case in Salesforce and kept updated regularly through to resolution. Review customer accounts to determine root cause. Build good relationships with internal stakeholders including Sales, Client Services, Provisioning, Faults, Billing, Commercial and Finance. Support with reducing the number of customer complaints by identifying and implementing continuous improvement. Qualifications Excellent customer service skills and a previous background in customer service/ More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
GoCardless
sit in the Merchant Operations Group. We're responsible for a large number of GoCardless' highest-throughput processes and systems, such as KYC and onboarding, customer support, payment operations, billing and more. We need to ensure these run efficiently so that GoCardless can scale effectively & drive healthy margins. Everything we do is in service to our customers - both external and More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
GoCardless
sit in the Merchant Operations Group. We're responsible for a large number of GoCardless' highest-throughput processes and systems, such as KYC and onboarding, customer support, payment operations, billing and more. We need to ensure these run efficiently so that GoCardless can scale effectively & drive healthy margins. Everything we do is in service to our customers - both external and More ❯
progress reports to internal teams and clients. Lead and present in customer meetings, ensuring clear communication and actionable follow-ups. Coordinate and optimise resource use across projects. Maintain accurate billing tied to project milestones. Drive actions forward to achieve agreed deliverables. Produce clear reporting for project teams, business leaders, and clients. Required Skills & Experience Proven track record in managing complex More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom
round8 talent search
progress reports to internal teams and clients. Lead and present in customer meetings, ensuring clear communication and actionable follow-ups. Coordinate and optimise resource use across projects. Maintain accurate billing tied to project milestones. Drive actions forward to achieve agreed deliverables. Produce clear reporting for project teams, business leaders, and clients. Required Skills & Experience Proven track record in managing complex More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Networker Global Limited
and the re-use of relinquished assets (thus deferring additional spend). Provision of presentation materials relating to technology usage, charges and optimisation opportunities, comprising data sourced from internal billing systems, infrastructure inventories and utilisation reporting. Requirements: Strong analytical background with the ability to proactively create, interrogate, interpret and draw conclusions/next steps from IT financial data, and present More ❯
technical investigations and repairs to acoustic logging fleet. Take ownership of jobs and see through to satisfactory resolution. Maintain non-household customers and there automated meter reading data for billing and connect 3rd party loggers to Yorkshire Water loggers for customers and metering to still get their data. Arrange appointments with customers to gain access to their meters for logging More ❯
middlesbrough, yorkshire and the humber, united kingdom
Yorkshire Water
technical investigations and repairs to acoustic logging fleet. Take ownership of jobs and see through to satisfactory resolution. Maintain non-household customers and there automated meter reading data for billing and connect 3rd party loggers to Yorkshire Water loggers for customers and metering to still get their data. Arrange appointments with customers to gain access to their meters for logging More ❯
standards Analyse KPIs, generate accurate reports and forecast installation resources Collaborate with senior operations and projects leadership to improve tools and processes Provide regular updates to finance and ensure billing processes are aligned Support the successful handover of projects from pilot to rollout phase What We’re Looking For Strong background in project management, ideally within retail, hospitality or IT More ❯
standards Analyse KPIs, generate accurate reports and forecast installation resources Collaborate with senior operations and projects leadership to improve tools and processes Provide regular updates to finance and ensure billing processes are aligned Support the successful handover of projects from pilot to rollout phase What We’re Looking For Strong background in project management, ideally within retail, hospitality or IT More ❯
standards Analyse KPIs, generate accurate reports and forecast installation resources Collaborate with senior operations and projects leadership to improve tools and processes Provide regular updates to finance and ensure billing processes are aligned Support the successful handover of projects from pilot to rollout phase What We’re Looking For Strong background in project management, ideally within retail, hospitality or IT More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Connexa
installation reports and ensure quality standards are being met Support smooth handovers from pilot phases to full-scale deployment Generate weekly reports for internal stakeholders and assist with project billing updates What we're looking for: 2-3 years' experience in a project coordination, operations support, or similar customer-facing role Highly organised and confident managing competing priorities Strong communication More ❯
Altrincham, Cheshire, North West, United Kingdom Hybrid / WFH Options
Connexa
delivery role Desirable: Experience working in fast-paced retail or technology deployment environments Familiarity with IT hardware, EPOS systems, or PC components Background in project coordination with finance or billing involvement Comfortable with performance reviews, 1-to-1s, and team coaching This is a brilliant opportunity for an ambitious and motivated individual who enjoys leading others, solving problems, and keeping More ❯
lawyers to become familiar with their objectives and challenges; Being the principal day-to-day point of contact for the client and managing the lifecycle of the project, including billing; Managing workstreams and teams as part of the wider project delivery; Understanding of the EDRM model andapplying advanced, strategic eDiscovery work flows to assist clients with complex information challenges; Researching More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
WorksHub
requests per week with double digit millisecond response times. Reliability, scalability, and cryptographic agility is critical to us! Subscription Services Responsible for supporting new customer signup and retention flows, billing services and payment integrations. The Subscription team supports high traffic API services that provide the source of truth for all products, subscriptions and entitlements owned by our subscriber base. This More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Recruitment Revolution
of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy.//Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. ------------------------------------------ Are You Our Perfect Fit?//You Speak Fluent Tech: From IT and SaaS to More ❯
handsworth, yorkshire and the humber, united kingdom
RecruitmentRevolution.com
of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy.//Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. Are You Our Perfect Fit?//You Speak Fluent Tech: From IT and SaaS to More ❯
the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. Are You Our Perfect Fit? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity More ❯
resources allocated to projects. Maintain proactive communication with customers, providing regular updates on project progress while ensuring a positive customer experience. Generate and analyse project KPI reports focusing on billing and profitability targets. Identify and manage risks within projects, working collaboratively with the team to mitigate potential issues. Oversee Health & Safety risks associated with onsite activities in potentially hazardous industrial More ❯
resources allocated to projects. Maintain proactive communication with customers, providing regular updates on project progress while ensuring a positive customer experience. Generate and analyse project KPI reports focusing on billing and profitability targets. Identify and manage risks within projects, working collaboratively with the team to mitigate potential issues. Oversee Health & Safety risks associated with onsite activities in potentially hazardous industrial More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Connexa
professional resolution Ensure internal processes align with client delivery requirements Liaise with installation teams, monitor site reports, and uphold quality standards Provide accurate updates to the finance team for billing and reporting purposes What we're looking for: Experience in a project coordination or customer-facing operations role Ability to manage multiple concurrent projects and client portfolios Strong organisation, attention More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Connexa
professional resolution Ensure internal processes align with client delivery requirements Liaise with installation teams, monitor site reports, and uphold quality standards Provide accurate updates to the finance team for billing and reporting purposes What we're looking for: Experience in a project coordination or customer-facing operations role Ability to manage multiple concurrent projects and client portfolios Strong organisation, attention More ❯
cloud governance policies and best practices, such as identity and access management, resource tagging, cost management, and security standards. Support the Technical Services Head and IT Director with cloud billing and reporting, as well as providing guidance on cloud cost optimisation strategies. Provide technical support and troubleshooting for our cloud-based applications and systems, such as, but not limited to More ❯
and envision the time you’ll realise all of the above. So what’s in it for us? Well between us we have almost 40 years of extensive experience billing into ERP markets across the world and we want to give people with the above thought process and the desire to operate in a grown-up environment the opportunity to More ❯
perform their job functions from the office and remote locations, and support software solutions for all facets of attorney work such as document generation, business development and intake, client billing, etc. This role will be located in our Manchester office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in More ❯