Milton Keynes, Buckinghamshire, England, United Kingdom
Global Technology Solutions Ltd
Job Title: Field Services Engineer – ITSM Location: Milton Keynes / Kent Salary: £29,000 – £32,000 per annum + Company Car + Fuel AllowanceAdditional compensation: OOH rota, on call and OT Must have 5 years UK residency, be able to obtain DBS, BPSS & SC clearances, hold a Full UK Driving licence Job Summary: We are seeking a skilled and … certifications (e.g. Dell, Lenovo, IBM, HP) or, proven demonstratable experience happy to take the accreditation for HP, IBM & Lenovo. Sound understanding of hardware maintenance and break/fix procedures Full UK driving licence is essential Must be eligible for UK security clearances such as SC and NPPV3 Essential Attributes: Strong attention to detail … and quality-focused approach Ability to work independently and remotely across a variety of IT products Methodical and reliable with a first-time fix attitude Self-motivated, professional, and a team player with a can-do mindset Results-driven with a history of exceeding performance targets Physically capable of lifting IT equipment and working in confined or More ❯
Carterton, Oxfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
Computacenter, the Technical Resource Group (TRG) specialises in delivering intermediate to advanced desktop installation, configuration, support, and troubleshooting services. Additionally, we provide basic Wintel installation, configuration, administration, and break-fix solutions. In this role, youll deliver hands-on technical IT support to one of our key customers, who operate across multiple UK sites. If … you have a passion for IT, along with some knowledge of desktop / laptop technologies and Windows operating systems, this could be the perfect opportunity for you! Location: Oxford & Surrounding area Hours: 37.5 (plus on-call) Role Type: Permanent What youll do As an IT Field Engineer, you will be responsible for managing and maintaining IT services and equipment … years' experience in a PC field service or PC field workshop environment. Technical Skills: Proficient in diagnosing, troubleshooting, supporting, and repairing hardware, including complex laptop break/fix repairs. Certifications: Accredited or willing to undergo training for HP and Dell desktop and laptop support. This role requires a proactive and detail-oriented individual More ❯
Social network you want to login / join with: CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers around the Globe. A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs over 15,000 coworkers, with headquarters across the United States … support services to a specific customer on one or multiple sites that are covered within the contract. The Onsite engineer will be responsible for providing basic hardware and 1st / 2nd line support on site, as well as PC and laptop imaging, moves, changes and installation of hardware, plus helpdesk, desktop, video audio and printer support. The responsibilities and … and configure software as per customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance /break-fix Likely already holds one or more of: CompTIA A+ / N+; MCDST; ITIL Foundation v4 ·May have, or be studying towards, one or More ❯
Are you looking for a new exciting opportunity working as a Field Engineer for a successful Managed Service Provider to be based in Berkshire? Your role will be to perform field service visits to our client base to repair failed More ❯
Are you looking for a new exciting opportunity working as a Field Engineer for a successful Managed Service Provider to be based in Berkshire? Your role will be to perform field service visits to our client base to repair failed More ❯
This role provides 1st line technical support to our customers, troubleshooting problems remotely (by telephone, email, or remote access) or scheduling Field Engineers to provide on-site break-fix support. The helpdesk is open 24 hours a day, 7 days per week (excluding Christmas Day). This position works a shift pattern, which will More ❯
Ltd This role provides 1st line technical support to our customers, troubleshooting problems remotely (by telephone, email, or remote access) or scheduling Field Engineers to provide on-site break-fix support. The helpdesk is open 24 hours a day, 7 days per week (excluding Christmas Day). This position works a shift pattern, which More ❯
re recruiting for Engineers to work within a team carrying out cabling infrastructure and network hardware support at client sites. The work will include all types of patching, break-fix, circuit provision and recovery, disconnect / reconnect of desktop and networking equipment, rack and stack of Data Centre Hardware (eg Server, Network and … correctly ready for reconnection. IMAC-D of all desktop equipment including any peripherals. Carry Out Data Wiping activities by use of Software tools. Carry out all types of patching / jumpering including all types of voice & data, copper & fibre. Carry out testing and fault finding on Copper and Fibre Cabling Infrastructure (including ISDN Line Tests) using a variety of … and VOIP telephone handsets and provide headset support as required. Build, Rack and Stack Network and Server hardware in Data Centre Halls and provide connectivity. Perform Network Hardware break-fix activities e.g. replacing power supplies, modules, fans etc. What we’re looking for in our Connectivity & Hardware Support Engineers: Experience of working in Voice More ❯
challenge of working for a global organisation with often complex and varied systems-based requirements. As a Service Desk Analyst you will: Receive and record all calls from customers / business colleagues and manage and prioritize numerous open cases. Ensure colleagues are kept informed of the status and progress of incidents and requests. Work within Service Level Agreements (SLAs … SLAs. Ensure all tickets have been categorized, triaged, updated, dispatched, and closed within SLAs. Escalate tickets as needed or appropriate to 2nd line support / management. Use break-fix instructions to resolve customer issues quickly. Order and configure new kit as necessary. Application account provisioning and administration. Provide onsite deskside and meeting room … meetings. In order to be successful in this role you will: Have training in the computing field or equivalent. Have an ITIL Foundation certification (desirable). Have some knowledge / awareness of cyber security issues. Have strong hardware knowledge including connectivity related issues. Have some knowledge / awareness of networking. Have experience of providing IT support in a More ❯