Technical Escalation Point : Act as the go-to expert for resolving technical incidents involving servers, networks, telephony, and desktops. Senior IT Support : Provide top-tier IT support and break-fix services to the Trust and our valued stakeholder organisations. If you're passionate about IT and thrive in a fast-paced environment, we want … lead in project delivery and implementation support of key infrastructure in areas and will be responsible for delivering business as usual technical support services for several key areas 24 / 7 You'll also fill a supervisory level role in overseeing the day-to-day operations and activities of the technical services department managing a team of technical service … professional development whilst providing guidance, mentorship and career development and training opportunities for team members. Person Specification Education Essential Post graduate Diploma in relevant subject or equivalent experience. Technical / Cyber qualification or equivalent experience ITIL Foundation Desirable Formal project management qualification ITIL Advanced Qualification Experience Essential Significant management experience Sound knowledge of operational IT Service Delivery including operational More ❯
focused environment. Key Responsibilities: Responding to 3rd line support incidents, ensuring efficient and effective resolution. Performing installations, configurations, and upgrades across hardware and software platforms. Diagnosing and resolving break-fix issues in a wide range of environments. Help deliver infrastructure and support projects. Providing excellent customer service and maintaining strong client relationships. Travelling to … IT project delivery, including installations, migrations, and rollouts Strong knowledge of Windows Server, Active Directory, Office 365, networking, and virtualisation technologies (e.g. Hyper-V, VMware) Demonstrable experience in break-fix troubleshooting, hardware builds, and advanced support Ability to work both independently and as part of a team, with excellent communication skills A professional, customer More ❯
LAN, CCNA, CCNP, Cisco, Server Support, Security Management, Configuration, Sys Admin, Ansible, Log Analysis, Python, NodeJS, IT Security Type: Contract, Inside IR35 Location: Warrington (2 days per week w / some travel to other sites required) Duration: 3 Months (Initial Duration - extensions applicable) Start Date: ASAP / Urgent Pay Rate: £300 - £360 per day Network & Server Support Engineer … other sites as required* Role Responsibilities * Responsible for maintaining and troubleshooting the servers that support the network infrastructure * Augment the existing Network Support team by providing network troubleshooting, breakfix … and implementation expertise * Ensure server performance is optimised and maintained * Implement and maintain IT security measures and provide associated input and support where possible * Provide Sys Admin support (Ansible / Log Analysis) Required Skills & Experience * Demonstrable experience in IT Infrastructure (3rd Line, Server) support * Level 2 / 3 Networking knowledge and technical experience * Sys Admin background * Proficiency in More ❯