you will provide on-site operational and technical support as per site categorisation, such as troubleshooting and deploying end user computer devices, including Laptop / Desktop / Notes / O365 / Hardware / COTS and Mobile applications. Key Responsibilities: Provide operational and technical support onsite … as per site categorisation. Troubleshoot & resolve incidents and problems associated with EUC equipment and software, and provide break/fix support, advice, and assistance to Authorized Users. Provide Server Touch support services. Perform support for application certifications and deployment for endpoint software. Coordinate … third parties as necessary to keep equipment and software in good working order. Provide PC asset support: add, move, change, update, reassign the laptop / desktop devices. Manage hard and soft breakfix services for laptops and desktops. Provide laptop and desktop support more »
ongoing contract basis. This is a fantastic opportunity to join a financial and retail technology company to play a key role within the break-fix and repair of their clients’ equipment. This role is initially for 6 months, but is likely to continue based … on client demands. As a Field Service Engineer (EPOS / IT /Break-fix), you’ll require the following essentials: Background of working within a break-fix engineer role ideally covering EPOS, Pin-Pads, Scanners, Printers … a Driving Licence (Manual) with a maximum of 6 points As part of the Field Service Engineer (EPOS / IT /Break-fix) role, you’ll also be: Travelling to various clients sites to complete installations Adhering to company policies and procedures more »
Aylesbury, Lower Hartwell, Buckinghamshire, United Kingdom
Talk Staff Group Limited
An exciting opportunity has arisen for a Field Service Engineer to work on both break-fix and preventative maintenance projects for some of the largest retail organisations across the UK. As a Field Service Engineer (EPOS / IT /Break-fix), you'll require the following essentials: Background of working within a break-fix engineer role ideally covering EPOS, Pin-Pads, Scanners, Printers, ATM or other electronic equipment Good understanding of how to identify and fix … and colleagues alike This is a fantastic opportunity to join a financial and retail technology company to play a key role within the break-fix and repair of their clients' equipment. This role is initially for 6 months, but is likely to continue based more »
An exciting opportunity has arisen for a Field Service Engineer to work on both break-fix and preventative maintenance projects for some of the largest retail organisations across the UK. As a Field Service Engineer (EPOS / IT /Break-fix), you'll require the following essentials: Background of working within a break-fix engineer role ideally covering EPOS, Pin-Pads, Scanners, Printers, ATM or other electronic equipment Good understanding of how to identify and fix … and colleagues alike This is a fantastic opportunity to join a financial and retail technology company to play a key role within the break-fix and repair of their clients' equipment. This role is initially for 6 months, but is likely to continue based more »
be the best, and we're looking for someone like you to join us! The Role Are you a seasoned Break/Fix Engineer who thrives in a fast-paced environment? Do you have a knack for diagnosing and resolving hardware issues on … expertise to swiftly identify and solve hardware problems, ensuring minimal downtime for our clients. Key Qualifications Proven experience as a Break/Fix Engineer, tackling hardware issues in the field. A strong track record of fixing EPoS, ATMs, printers, and other similar devices. more »
Job Title: SC / DV Infrastructure engineer (Solution Support) Location: Aldermaston, Reading. Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only *This role is not suitable for consultants or architects* Holding SC or DV clearance ROLE OVERVIEW: We are looking for highly motivated … in an Enterprise Server Management function that will include troubleshooting on all supported platforms. The role will consist of a high amount of projects, breakfix as well as a diverse amount of tasks. Daily tasks will be to ensure live service is not impacted and daily testing can continue with … could be developed. DETAILED JOB DESCRIPTION: * Day-to-Day Management of the Server Environment including, Performance and system monitoring Patching multiple networks, Image Config / Deployment, Server and Storage support, VMware Administration * Config / Management, System Build, File Storage Management and System Administration. * Operational Server Support and can more »
to deliver excellent customer service and resolve IT-related issues in a timely manner. Principle Accountabilities Break-Fix/ System Maintenance (The post involves 1st / 2nd / 3rd line desktop and event support which is shared with other members across … service desk tickets & resolution. Prioritise helpdesk tickets and monitor service desk SLAs User administration and permissions (Azure MS 365). Server / Switch maintenance including patching & upgrades. Organising Undertaking and overseeing third party supplier hardware repairs (AV, PC, laptops & peripherals). Library systems. MFDs & print management. … Google Workspace user & device administration. WiFi user administration (Meraki) PC / laptop imaging. Apple iOS network user administration (Jamf) Oversee & manage website static data updates. Oversee social media platform support and posts. Telephone system user & device administration. Assisting with IT deliveries including unpacking and configuring hardware. Technical support of more »
Field Service Engineer”, a confident communicator at all levels and work well as part of a team. The position will report into Team Leader / Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve : • Capable … on site troubleshooting on a wide range of products in a software or hardware environment. • Proficient in the installation, configuration and support of Server / Desktop / EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations … ensure the expectation is met and exceeded • Any additional activity as directed by Senior Management Key Experience • Have an excellent working knowledge of Server / PC architecture, knowledge of Windows Operating systems, breakfix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. more »
Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader / Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable … on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server / Desktop / EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations … ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server / PC architecture, knowledge of Windows Operating systems, breakfix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. more »
Belfast, County Antrim, Northern Ireland, United Kingdom
Global Technology Solutions Ltd
Field Service Engineer', a confident communicator at all levels and work well as part of a team. The position will report into Team Leader / Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve : * Capable … on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server / Desktop / EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations … ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server / PC architecture, knowledge of Windows Operating systems, breakfix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. more »
Job Title: SC / DV Infrastructure engineer (Solution Support) Location: Aldermaston, Reading. Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only Holding SC or DV clearance ROLE OVERVIEW: We are looking for highly motivated, customer focused and enthusiastic individual to join the On … in an Enterprise Server Management function that will include troubleshooting on all supported platforms. The role will consist of a high amount of projects, breakfix as well as a diverse amount of tasks. Daily tasks will be to ensure live service is not impacted and daily testing can continue with … could be developed. DETAILED JOB DESCRIPTION: • Day-to-Day Management of the Server Environment including, Performance and system monitoring Patching multiple networks, Image Config / Deployment, Server and Storage support, VMware Administration • Config / Management, System Build, File Storage Management and System Administration. • Operational Server Support and can more »
We have a requirement for a breakfix engineer … to work for a client of ours in Erskine. We're looking for candidates who have a track record in break/fix and / or hardware roles. SC clearance is required this cannot be sponsored on this occasion. to be considered more »
We have a new requirement for Break/Fix engineers to work onsite in Erskine. Inside IR35. Role will be requiring an active SC clearance. Looking for IT engineers with in-depth hardware and breakfix experience. more »
employees, and embraces all of Hewlett Packard Enterprise’s values and commitments to employees and customers alike. Role Overview To provide breakfix, installations, and maintenance services across a range of multi-vendor (IBM, Dell, Etc) and HPE technologies and services at multiple locations … Job Description The tasks will include (but not limited to): Handling a large variety of service requests, from routine repair and maintenance of hardware / peripherals, to configuring components and supporting technical issues for large, complex multi-platform systems. To be aware of, and adhere to, customer contractual obligations … could be a key enabler in delivering on our strategic goals. Join our team to make a difference! Check out our privacy policy: https: // www.hpe.com / us / en / legal / privacy.html more »
standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation and problem diagnosis • Desktop / Laptop / VDI – build, configuration and deployment to end users • Assist with software installation / deployment • Assist with Smarthphone deployments • Cover on … TechBar Secondary role requirements: • Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation / upgrade /breakfix for desktop, laptop, and server • Smarthpone support • Assisting with customer projects • Create and update procedural documentation • Basic … Working knowledge of Cisco AnyConnect VPN • RSA Secure Login administration • Proven and demonstrable software and hardware troubleshooting skills • Knowledge of Microsoft SCCM and OS / Application deployment • Good written communication: concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or more »
standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation, and problem diagnosis Desktop / Laptop / VDI - build, configuration, and deployment to end users Assist with software installation / deployment Assist with Smarthphone deployments Secondary role … requirements: Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets Hardware installation / upgrade /breakfix for desktop, laptop, and server Smarthpone support Assisting with customer projects Create and update procedural documentation Basic telephony support and … Working knowledge of Cisco AnyConnect VPN RSA Secure Login administration Proven and demonstrable software and hardware troubleshooting skills Knowledge of Microsoft SCCM and OS / Application deployment Good written communication: concise and accurate call logging, documentation, and email correspondence Able to work well as part of a team or more »
standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation, and problem diagnosis Desktop / Laptop / VDI - build, configuration, and deployment to end users Assist with software installation / deployment Assist with Smarthphone deployments Secondary role … requirements: Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets Hardware installation / upgrade /breakfix for desktop, laptop, and server Smarthpone support Assisting with customer projects Create and update procedural documentation Basic telephony support and … Working knowledge of Cisco AnyConnect VPN RSA Secure Login administration Proven and demonstrable software and hardware troubleshooting skills Knowledge of Microsoft SCCM and OS / Application deployment Good written communication: concise and accurate call logging, documentation, and email correspondence Able to work well as part of a team or more »
standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation and problem diagnosis Desktop / Laptop / VDI build, configuration and deployment to end users Assist with software installation / deployment Assist with Smarthphone deployments Cover on … TechBar Secondary role requirements: Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets Hardware installation / upgrade /breakfix for desktop, laptop, and server Smarthpone support Assisting with customer projects Create and update procedural documentation Basic … Working knowledge of Cisco AnyConnect VPN RSA Secure Login administration Proven and demonstrable software and hardware troubleshooting skills Knowledge of Microsoft SCCM and OS / Application deployment Good written communication: concise and accurate call logging, documentation and email correspondence Able to work well as part of a team or more »
standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation and problem diagnosis • Desktop / Laptop / VDI – build, configuration and deployment to end users • Assist with software installation / deployment • Assist with Smarthphone deployments Secondary role … requirements: • Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation / upgrade /breakfix for desktop, laptop, and server • Smarthpone support • Assisting with customer projects • Create and update procedural documentation • Basic telephony support and … Working knowledge of Cisco AnyConnect VPN • RSA Secure Login administration • Proven and demonstrable software and hardware troubleshooting skills • Knowledge of Microsoft SCCM and OS / Application deployment • Good written communication: concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or more »
standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop / Laptop / VDI - build, configuration and deployment to end users * Assist with software installation / deployment * Assist with Smarthphone deployments Secondary role … requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation / upgrade /breakfix for desktop, laptop, and server * Smarthpone support * Assisting with customer projects * Create and update procedural documentation * Basic telephony support and … Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS / Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or more »
standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation and problem diagnosis • Desktop / Laptop / VDI – build, configuration and deployment to end users • Assist with software installation / deployment • Assist with Smarthphone deployments Secondary role … requirements: • Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation / upgrade /breakfix for desktop, laptop, and server • Smarthpone support • Network patching and trouble shooting Essential Skills and Qualifications: • Knowledge of Microsoft Windows … Working knowledge of Cisco AnyConnect VPN • RSA Secure Login administration • Proven and demonstrable software and hardware troubleshooting skills • Knowledge of Microsoft SCCM and OS / Application deployment • Good written communication: concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or more »
standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop / Laptop / VDI - build, configuration and deployment to end users * Assist with software installation / deployment * Assist with Smarthphone deployments Secondary role … requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation / upgrade /breakfix for desktop, laptop, and server * Smarthpone support * Network patching and trouble shooting Essential Skills and Qualifications: * Knowledge of Microsoft Windows … Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS / Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or more »
s work the successful candidate will need to be able to obtain SC Security Clearance. As a Desktop Engineer your role will involve: Desktop / Laptop / VDI build, configuration and deployment to end users Software installation / deployment Smartphone deployment Assisting the 2nd Line support team … with laptop, desktop and VDI terminals support calls Hardware installation / upgrade /breakfix for desktop, laptop, and server Smartphone support Service Desk cover as required Assisting with customer projects What we're looking for: Full UK driving license is essential … Microsoft Office 2010 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role Knowledge of Microsoft SCCM and OS / Application deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation and email correspondence Good more »
Glasgow Area, Scotland, United Kingdom Hybrid / WFH Options
In Technology Group Limited
2nd Line Service Desk Engineer Glasgow / Hybrid £25,000 - £30,000 We're partnering with a Scottish-owned Managed Service Provider providing top-level services to clients in the Glasgow region. With a commitment to innovation, our client is seeking a skilled 2nd Line Service Desk … Engineer to join their team. As a 2nd Line Service Desk Engineer, you'll play a crucial role in providing technical support and break-fix solutions. This role offers a hybrid working model, combining service desk responsibilities with on-site break … support for our valued clients. Day-to-Day: Respond to escalated service desk tickets, providing efficient and effective technical support. Conduct break-fix solutions on client sites, addressing hardware and software issues. Collaborate with the service desk team to resolve complex technical more »
experienced 2nd to 3rd Line Engineer to join the IT Support team of our client. The role supports our IT operations spanning across UK / South Africa and Australia. The immediate requirement of the role is to support our UK based user community (250 persons) through helpdesk tickets. The … items & implementing improvements will succeed in this role. The role will cover a wide range of products and applications, typical activities include Workstation Support / Printer support / Office application support / Active Directory Administration / Microsoft Office 365 Administration / Deployment of new services … on and password requests. Analysing faults and determining remedies. Adding and removing phones and extension numbers. Essential Office 365 Administration Active Directory On prem / Office 365 Server Experience Networking Experience – Switches / Routers / Firewalls Wi-Fi Administration Understanding of the hardware components of a PC more »