will predominately cover the Kent region of the UK, supporting multiple accounts including one of our large retail customers with hardware break-fix/ swap activities and occasional Branch Change Requests (commission / decommission / relocation) across a specific geographical area on SLA based tickets / requests, projects and general … and involvement to a variety of different areas and teams within DXC & FDS. Potential project involvement across the UK with travel and expenses paid. General travel expenses i.e. parking / public transport is expensed and reimbursed. Essential skills & experience: Knowledge of current and past Microsoft windows operating systems. Basic knowledge of Mac OS platforms. Knowledge and experience with Microsoft … Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc). Experience in Windows imaging techniques (Network & Local). Microsoft Active Directory & Azure Active Directory knowledge. Remote desktop support tools. Desktop / printer configurations. Device install, connection and setup following pre-defined scripts. Device swap outs and connectivity cabling, Wi-Fi. Device installs, moves, decommissions. Proactive maintenance, user familiarization and guidance. Cable More ❯
Technician, you will be primarily responsible for supporting our global end user client excellence effort, via telephone and other remote troubleshooting tools. Also, the support of London based installations / upgrades of desktop / laptop and mobile computing devices. You will support and help troubleshoot Audio-Visual technologies such as video conferencing and IPTV on a day-today … manner. Liaise with other Systems support personnel within our global support model to always ensure adequate coverage for the global helpdesk hotline. Assist with the implementation of Systems Projects / Upgrades as required. Develop and document technology operational procedures and equipment. Proactive building and reporting of service KPIs Client Interaction Act as liaison between global systems technical staff and … satisfaction by meeting service level agreements. Participate in local and global technical projects, upgrades and software rollouts as required. The role may involve liaising with hardware vendors for break-fix solutions. Qualifications : 2-3 Years IT client support experience within a business environment. Strong familiarity with remote user support and resolution of support tickets. More ❯
groups to assist with local site IT issues eg, networks, servers, and other third-party providers. Managing and resolving issues with Print services. Assisting and leading project rollouts. 24 / 7 Support OnCall Rota. Provide "Touch Labour" Support to different aspects of our UK Support Offering. DETAILED JOB DESCRIPTION: We offer a 12hr support day with responsibilities that include … the ability to quickly diagnose and resolve issues. There is also a hands-on requirement for supporting the other lines of service such as printers, network switches and routing / patching. The role will also entail: Building and deployment of devices. Maintain the assets life cycle and training where required. When required you will also assist or lead Project … role will also require you to be part of the on-call VIP Rota when available, ensuring the full hours of the shift are supported for cover. ESSENTIALS SKILLS / QUALIFICATIONS Strong IT support background focusing on the demanding support of Executive VIP's. Very strong organisational and communication skills both written and verbal, being able to comfortably provide More ❯
IT Support Engineer Location:Bristol & Surrounding Areas Type: Onsite and Field-Based Contract: 6 months (Inside IR35) - £21 / hr Note: This role does not provide sponsorship now or in the future. You need to hold British Passport or Indefinite Leave to Remain to be eligible for Security Check Clearance. We are seeking a flexible and driven IT Support … You will support multiple clients across the South West, South Wales, and along the M5 corridor from Worcester to Bristol. The Role: Provide onsite IT support including hardware break-fix (training provided) Support Microsoft technologies – Windows 7 / 10 / 11 & Office 365 Deliver excellent customer service and clear communication Work independently More ❯
Minimum of 3 -5 years of relevant IT experience. Windows 10-11, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Think clients , VDI / Virtual client, Citrix client Enterprise anti-virus solutions, Helpdesk ticketing systems. Basic understanding of Network devices like switches, Routers, Firewalls and other managed / un-managed Network devices … servers, Multiplexers etc. Resource should be an English speaker and be well versed with local language. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC / laptop management via Active Directory. Proven analytical, troubleshooting, and problem-solving skills. Understands ITSM tools, And having goods hands on in Service Now Responsibilities Provide first / second … computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware / software. Broad experience of IT with basic understanding of Networks, Servers, Audio / Visual, Smart Devices and Telecoms. This position requires the ability to work in a project More ❯
Job Title: Field Services Engineer ITSM - Break/Fix -HP / Lenovo / Dell Location: Wrexham (North Wales) Chester Region / South of Merseyside River Salary: £29,000 £32,000 per annum + Company Car + Fuel Allowance Additional compensation: OOH rota, on call and OT Must have 5 years … certifications (e.g. Dell, Lenovo, IBM, HP) or, proven demonstratable experience happy to take the accreditation for HP, IBM & Lenovo. Sound understanding of hardware maintenance and break/fix procedures Full UK driving licence is essential Must be eligible for UK security clearances such as SC and NPPV3 Essential Attributes: Strong attention to detail … and quality-focused approach Ability to work independently and remotely across a variety of IT products Methodical and reliable with a first-time fix attitude Self-motivated, professional, and a team player with a can-do mindset Results-driven with a history of exceeding performance targets Physically capable of lifting IT equipment and working in confined or More ❯
Job Title: Field Services Engineer - ITSM - Break/Fix - HP / Lenovo / Dell Location: Wrexham (North Wales) Chester Region / South of Merseyside River Salary: £29,000 - £32,000 per annum + Company Car + Fuel Allowance Additional compensation: OOH rota, on call and OT Must have 5 years … certifications (eg Dell, Lenovo, IBM, HP) or, proven demonstratable experience happy to take the accreditation for HP, IBM & Lenovo. Sound understanding of hardware maintenance and break/fix procedures Full UK driving licence is essential Must be eligible for UK security clearances such as SC and NPPV3 Essential Attributes: Strong attention to detail … and quality-focused approach Ability to work independently and remotely across a variety of IT products Methodical and reliable with a first-time fix attitude Self-motivated, professional, and a team player with a can-do mindset Results-driven with a history of exceeding performance targets Physically capable of lifting IT equipment and working in confined or More ❯
Overall Job Purpose:- To be part of a team that owns key support functions as follows: Hardware breakfix support and management Printer configuration and ongoing management Software installation and ongoing management Key Responsibilities:- Acting as a first point of contact via telephone, email … or ticket to customer or internal related queries To liaise with customers in relation to support queries keeping customers informed Work to SLAs, personal KPIs and strategic objectives Creating / Updating KB articles Management of ServiceNow Ticketing system Keep training up to date Experience, Personal Qualities and Skills:- Excellent customer facing phone manner and communication skills Great analytical skills More ❯
lucrative career, then welcome to THRIVE! Position Overview Field based Technical Support Engineers work within our Site Services sub function, and are responsible for all 2nd-3rd on-site breakfix customer support. This is a very customer facing role, and this individual will have experienced and developed communication skills in equal measure to technical ability. On-Site support will be … and the ability to quickly learn new technologies. Responsibilities Ability to handle diverse computing environments in a wide cross section of business clients. Analyze and document an unfamiliar client / server network environment while assessing the quickest path to resolution. Assisting project teams in onboarding new clients and O365 and Sharepoint migrations. Perform rapid analysis of workstation level incidents … tickets. Prioritize tickets created. Communicate steps taken during troubleshooting and resolutions through clear non-technical communication. Demonstrate the correct level of urgency while resolving client incidents. Resolution of incidents / requests related to, but not limited to the following: Mail Application / Office 365 issues. Client / Server Connectivity issues (per SOP). Time Sensitive and VIP More ❯
things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. Job Summary Location: Wrexham / Chester region / South of Merseyside river The role of a Senior Field Services Engineer is to diagnose and repair technical issues on a variety of IT equipment … of sales systems at various customer locations across the UK Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment Obtain / maintain a set of vendor certifications as required by CDW to perform your role Follow documented procedures both CDW and Client supplied, and provide constructive feedback for continuous improvement … and configure software as per customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance /break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC and NPPV3 as required to attend More ❯
things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. Job Summary Location: Newcastle / North East region Base salary between £29,000 to £32,000 (depending on experience), company car, fuel card OOH is £44 / night on call or £308 per … of sales systems at various customer locations across the UK Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment Obtain / maintain a set of vendor certifications as required by CDW to perform your role Follow documented procedures both CDW and Client supplied, and provide constructive feedback for continuous improvement … and configure software as per customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance /break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC and NPPV3 as required to attend More ❯
and hardware diagnostics. Laptop and desktop builds. Working on the Tech Bar on a rota. Software BAU working on 2nd line tickets and remote desktop. Project experience / Field work experience desired but not needed. Full UK Driving license and access to own vehicle. Happy to travel to remote sites across the UK when needed. Happy to … operatively within a newly created team environment. Should be a self-starter and be able to perform quality assurance and control to create technical deliverables that are error free / with minimal non-functional defects. Experience in operationally supporting large, complex technical environment. Methodical and structured in their approach to tasks. Capability to organise and prioritise tasks. Strong interpersonal … skills to establish / maintain relationships and interact with team members. Strong organisation and time management skills. Strong analytical and problem-solving skills. To apply for this Support Engineer Contract job, please click the button below and submit your latest CV. Curo Services endeavour to respond to all applications. However, this may not always be possible during periods of More ❯
at various customer locations around Grantham. Additionally, The Field Services Engineer will be responsible for providing IT Hardware Support, for Installs Moves and Changes across client sites. Location: Kent / South East Coast area Base salary between £28,000 to £30,000 (depending on experience), company car, fuel card OOH is £44 / night on call or … PCs, laptops, tablets, printers, peripherals and point of sales systems Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment Obtain / maintain a set of vendor certifications as required by CDW to perform the role Follow documented procedures both CDW and client supplied and provide constructive feedback for continuous improvement … and configure software as per customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance /break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC and NPPV3 as required to attend More ❯
at various customer locations around Grantham. Additionally, The Field Services Engineer will be responsible for providing IT Hardware Support, for Installs Moves and Changes across client sites. Location: Kent / South East Coast area Base salary between £28,000 to £30,000 (depending on experience), company car, fuel card OOH is £44 / night on call or … PCs, laptops, tablets, printers, peripherals and point of sales systems Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment Obtain / maintain a set of vendor certifications as required by CDW to perform the role Follow documented procedures both CDW and client supplied and provide constructive feedback for continuous improvement … and configure software as per customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance /break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC and NPPV3 as required to attend More ❯
IT Hardware Support, for Installs Moves and Changes across client sites. Base salary between £27,000 to £29,000 (depending on experience), company car, fuel card OOH is £44 / night on call or £308 per week plus OT if called out at 1.5 times Key responsibilities Travel between a wide variety of customer sites to provide IT Support … PCs, laptops, tablets, printers, peripherals and point of sales systems Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment Obtain / maintain a set of vendor certifications as required by CDW to perform the role Follow documented procedures both CDW and client supplied and provide constructive feedback for continuous improvement … and configure software as per customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance /break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC and NPPV3 as required to attend More ❯
IT Hardware Support, for Installs Moves and Changes across client sites. Base salary between £27,000 to £29,000 (depending on experience), company car, fuel card OOH is £44 / night on call or £308 per week plus OT if called out at 1.5 times Key responsibilities Travel between a wide variety of customer sites to provide IT Support … PCs, laptops, tablets, printers, peripherals and point of sales systems Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment Obtain / maintain a set of vendor certifications as required by CDW to perform the role Follow documented procedures both CDW and client supplied and provide constructive feedback for continuous improvement … and configure software as per customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance /break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC and NPPV3 as required to attend More ❯
IT Hardware Support, for Installs Moves and Changes across client sites. Base salary between £27,000 to £29,000 (depending on experience), company car, fuel card OOH is £44 / night on call or £308 per week plus OT if called out at 1.5 times Key responsibilities Travel between a wide variety of customer sites to provide IT Support … PCs, laptops, tablets, printers, peripherals and point of sales systems Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment Obtain / maintain a set of vendor certifications as required by CDW to perform the role Follow documented procedures both CDW and client supplied and provide constructive feedback for continuous improvement … and configure software as per customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance /break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC and NPPV3 as required to attend More ❯
IT Hardware Support, for Installs Moves and Changes across client sites. Base salary between £27,000 to £29,000 (depending on experience), company car, fuel card OOH is £44 / night on call or £308 per week plus OT if called out at 1.5 times Key responsibilities Travel between a wide variety of customer sites to provide IT Support … PCs, laptops, tablets, printers, peripherals and point of sales systems Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment Obtain / maintain a set of vendor certifications as required by CDW to perform the role Follow documented procedures both CDW and client supplied and provide constructive feedback for continuous improvement … and configure software as per customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance /break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC and NPPV3 as required to attend More ❯
IT Hardware Support, for Installs Moves and Changes across client sites. Base salary between £27,000 to £29,000 (depending on experience), company car, fuel card OOH is £44 / night on call or £308 per week plus OT if called out at 1.5 times Key responsibilities Travel between a wide variety of customer sites to provide IT Support … PCs, laptops, tablets, printers, peripherals and point of sales systems Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment Obtain / maintain a set of vendor certifications as required by CDW to perform the role Follow documented procedures both CDW and client supplied and provide constructive feedback for continuous improvement … and configure software as per customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance /break-fix Hold a full UK Driving Licence Essential to obtain / hold UK security clearances such as SC and NPPV3 as required to attend More ❯
Have for SC Clearance Main Responsibilities Hardware Breakfix An in-depth knowledge of the Microsoft product suite is essential including Win 7 / 10 & 11 along with Office365. Good customer facing skills and communication is crucial What you need to do now Our client is looking to an interview immediately, so apply More ❯
Center Technician in the Heathrow UK area. This is an opportunity to work alongside a premier International IT Service Delivery Integrator for a financial customer where proficient server break-fix skills are necessary. This is a full-time opportunity with specific shift requirements $50-52 GBP / yr Shift 1: 4 on … off, 50 / 50 mix of days and nights (2 days then 2 nights) - usually 12 hour shifts starting either 7am or 7pm. Rotation of Friday to Monday OR Saturday to Tuesday Shift 2: mainly days, but would be used to cover gaps for holidays / sickness from the main rotation of 11am-9pm Tuesday to Friday or … Wednesday to Saturday; Saturday shifts are 8am-6pm. Job Description: The ideal candidate will be responsible for the hardware break/fix support. Experience in software support would be a plus; however, candidate should have some knowledge of Windows, Linux, and Solaris. Installs, troubleshoots, and maintains products / equipment (DELL, IBM, and More ❯
each other, and leave egos at the door. About the role: A hands on field-based role to repair our parcel lockers on client's sites, task include Break-fix, Maintenance, software configuration, quality control, and providing technical support and training to employees and subcontractors. Actively involved in developing new solutions and maintaining technical … with drive and natural curiosity - who want to do things differently. And do them brilliantly. You will need similar experience in a Field service technical engineering role on electrical / mechanical equipment and be proficient in the use of hand tools and diagnostic tools (multi-meter). Proficiency in diagnosing and repairing equipment, with experience in software configuration and More ❯
centre environments and end-user computing hardware. Ability to install and configure software based on client requirements. Vendor certifications (e.g., Dell, Lenovo, IBM, HP) are essential. Strong hardware break-fix and maintenance skills. Full UK driving licence. Eligible for UK security clearances including SC and NPPV3 (required for access to certain client sites). More ❯
New Role We are seeking a skilled Interim SC Cleared IT Support Technician to join our dynamic hardware team. The ideal candidate will have experience in hardware diagnostics, break-fix solutions, and system builds. This role requires a proactive approach to software BAU tasks, second-line ticket resolution, and remote desktop support. Additionally, the More ❯
JOB OVERVIEW: We have a great job opportunity available at nGeneration for a Field Service Engineer / Field Support Technician. This role requires the ability to identify and fix hardware and software issues, as well as repair hardware devices. Additionally, excellent client interaction skills are essential. Once you have completed your induction training, as a Field … Service Engineer / Field Support Technician, you will be responsible for visiting customer sites to install, refurbish, and maintain various types of technical equipment, such as EPoS equipment, chip and pin devices, tablets, digital menu boards, media screens, kitchen management systems, routers, Wi-Fi, and other industry-related IT equipment. In this role, you will also conduct site surveys … and audits for clients to determine the requirements and specifications for installing or servicing retail / hospitality technical equipment and hardware. HOME LOCATION REQUIRED Harrow & surrounding area. DUTIES Your duties as Field Service Engineer / Field Support Technician will include: Conduct daily visits to client locations for the purpose of BreakfixMore ❯
