CRM and Data teams help brands transform how they communicate with customers — delivering the right message, in the right moment, on the right platform. We’re looking for a Business Analyst who thrives in the space where business needs meet technical possibility. You’ll be the translator, the orchestrator, the problem-solver — turning challenges into actionable, impactful solutions. … to-end delivery of CRM and data-led projects. Accountabilities & Responsibilities Work with clients to define strategic goals and translate them into actionable initiatives. Conduct high-level and detailed businessanalysis to identify opportunities for process improvement and digital/data transformation. Facilitate workshops, interviews, and stakeholder meetings to gather and validate requirements. Collaborate with clients, internal architects … and developers to ensure solutions meet clients’ needs. Provide thought leadership and best practices in data and CRM solutions. Technical Skills & Experience Business Analyst Experience: Significant Business Analyst experience, with proven experience working with data and CRM. During this time, demonstrated the different business analyst techniques and tools Strategic Thinking: Ability to see the big picture and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
83zero Limited
supports asset finance and leasing operations. *Asset Finance experience is a Requirement for this role* Role Overview: The Product Analyst will work closely with the Product Owner to analyse business requirements and drive platform enhancements across a leading asset finance system (Alfa Systems). You'll be responsible for translating complex business needs into technical solutions, supporting the … enabling the organisation to maintain a robust, scalable, and user-focused lending platform. Key Responsibilities: Partner with the Product Owner to define, prioritise, and deliver platform enhancements aligned with business strategy Collaborate with stakeholders to gather and document business requirements Perform gap analyses to identify areas for system improvement or optimisation Work closely with developers and technical teams … to ensure solution alignment Support the full change lifecycle, including planning, testing, and implementation Analyse platform release notes and provide insights and recommendations to the business Act as a subject matter expert for Alfa Systems and provide day-to-day support Use data analysis to drive decisions and ensure platform efficiency Facilitate workshops and stakeholder meetings to support More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
The MDU
About Us The Medical Defence Union (MDU) is the UK’s leading medical defence organisation, supporting healthcare professionals with expert advice and legal assistance. We are seeking a Senior Business Analyst with experience in contact centre operations, workforce management, customer interaction technologies, and process optimisation. This role requires a structured analytical approach, ensuring robust, data-driven solutions that improve … efficiency, service quality, and system integration across multiple platforms. Role Overview The Senior Business Analyst will play a key role in requirements gathering, business process analysis, and solution development to support the modernisation of multi-channel contact centre operations, workforce management, and reporting capabilities. The role requires a deep understanding of telephony, CRM systems, workflow automation, and … performance analytics, ensuring business needs are translated into effective, scalable solutions. Key Responsibilities Multi-channel contact centre and workforce management• Define and document detailed requirements for multi-channel customer interaction platforms, including telephony, webchat, SMS, WhatsApp, email, and social media.• Support system integration efforts by analysing business needs, documenting workflows, and identifying dependencies.• Collaborate with stakeholders and technical More ❯
Linedata is seeking an experienced Business Analyst - Fixed Income SME to join our dynamic team in Boston. In this role, you will be the subject matter expert (SME) for fixed income products and solutions, collaborating with internal teams and clients to drive the development and optimization of Linedata's software offerings for fixed income markets. You will bridge the … gap between the business and technology, ensuring that our solutions meet the complex needs of fixed income clients, and help guide the direction of our products to enhance functionality, scalability, and performance. About the Role - Key Responsibilities: BusinessAnalysis & Requirement Gathering Act as the primary fixed income subject matter expert (SME) , providing deep knowledge of fixed income … asset classes, trading strategies, risk management, portfolio management, and related processes. Gather and document detailed business requirements from clients and stakeholders, ensuring alignment with their business objectives and translating them into actionable technical specifications. Work closely with product management and development teams to prioritize features, define user stories, and ensure clear communication of business needs for product More ❯
Role Profile – Business Analyst (6 months rolling contract) Entity Rationalization Project Main Purpose of the Role: As a Business Analyst in our team, you will support internal entity rationalisation initiatives and assist in shaping target state operating models across various business functions such as Finance, Tax, Operations, IT, and Compliance. You will help to define detailed analyses … and robust implementation. Key Responsibilities: Collaborate with internal teams to assist with internal entity rationalisation efforts. Contribute to the definition and development of target state operating models across multiple business domains. Support the production of detailed target state analyses and assist in creating testing strategies for implementation. Engage in gap analysis, identifying areas for business process improvements … and documenting business requirements. Assist with stakeholder engagement, ensuring clear communication and elicitation of requirements. Contribute to the preparation and delivery of presentations and project artefacts for C-Level audiences. Support the UAT testing cycle by analyzing firm data, capturing evidence, and working with IT teams. Contribute to the planning and execution of projects, including risk and issue management. More ❯
We are looking for a proactive and detail-oriented Junior Freight Business Analyst – IT with 3–5 years of experience to join our growing team. The ideal candidate should have a solid foundation in risk management within the freight or maritime sector, along with experience in businessanalysis and IT systems. Familiarity with IMOS (Integrated Maritime Operations … System) is a strong plus. Key Responsibilities: Analyze and document business processes, requirements, and workflows related to freight operations and IT systems. Collaborate with cross-functional teams to translate business needs into functional specifications and IT solutions. Support implementation and continuous improvement of freight and risk management systems. Participate in risk identification and mitigation strategies across trading and … logistics functions. Work with stakeholders to ensure alignment of technology solutions with business goals. Prepare documentation, reports, training materials, and support end-user training as needed. Assist in data analysis and the development of dashboards or reports for operational insights. Requirements: Bachelor’s degree in information technology, Business, Maritime Studies, or a related field. 3–5 years More ❯
We are seeking an experienced and dynamic Banking/Payments Business Change Product Managers to lead the end-to-end design, development, and delivery of strategic change initiatives within our young bank. You will be responsible for driving product and process transformation across our portfolio, ensuring regulatory compliance, customer value, and operational efficiency. Requirements: Lead the planning and execution … of business change initiatives across payments products (e.g., Faster Payments, SEPA, CHAPS Direct (RTGS),SWIFT, CHAPS, Bacs, ISO 20022). Translate regulatory, technological, or strategic requirements into actionable product and process changes. Define and manage product roadmaps in collaboration with compliance, operations, technology, and external partners. Serve as the change subject matter expert (SME) in payments processes, systems, and … regulations. Develop detailed business requirements, user stories, and acceptance criteria for change delivery. Coordinate with cross-functional teams including IT, operations, risk, and customer service to deliver change. Monitor change delivery progress and resolve blockers, ensuring alignment to scope, timeline, and budget. Drive stakeholder engagement and ensure strong communication around impacts, benefits, and risks of change. Conduct impact assessments More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Adecco
Director – Trading Controls and BusinessAnalysis London/Hybrid Contract to 31/03/2026 Day rate from £700 via Umbrella Company Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and … subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. They are seeking a Trading Controls & BusinessAnalysis at Director level to join the team on an initial contract to 31st March 2026 with the potential to extend. In this role you will be working … a week with the remainder of time working from home. Purpose of the Job: They are seeking a highly skilled and motivated Analyst with experience in trading controls and businessanalysis to join their dynamic team. You will play a critical role in a project to improve their trading operations. You will be expected to analyse and document More ❯
Our Client is a leading financial services group that continues to experience growth through business acquisition with several different operating companies and employs over 15,000 users worldwide. An exciting opportunity has arisen for an IT Business Analyst (BA) to play a key role within their shared service IT function, responsible for leveraging the ServiceNow platform and its … the company's IT service management data and design meaningful reporting to support IT service reviews and continuous service improvement. The ideal candidate should have a background in IT BusinessAnalysis, Service Reviews, Reporting, and Analytics, ideally with ServiceNow and PowerBI experience, who can put together robust dashboards and actionable insights for effective stakeholder collaboration globally. Responsibilities ServiceNow … reports from ServiceNow Performance Analytics, ServiceNow Reporting, and other BI platforms (e.g., Power BI) Create real-time dashboards to monitor IT service health, compliance, and operational KPIs. Use data analysis to identify systemic issues, gaps in service delivery, and opportunities for improvements, including cost savings. Ensure data quality and consistency in ServiceNow reporting modules. Gather business and technical More ❯
an Operations Specialist, you will lead the delivery of complex projects that span digital transformation, international expansion, and operational redesign. Drawing on your expertise in technical project management and businessanalysis, you’ll manage cross-functional initiatives that enhance systems, streamline processes, and improve the experience for both internal teams and external users. You’ll work across the … organisation to gather requirements, translate them into actionable plans, and oversee implementation—particularly across platforms such as Microsoft Dynamics 365, Business Central, and Learning Management Systems. Your role will involve coordinating internal teams and third-party vendors, managing delivery through Agile and Waterfall methodologies, and ensuring seamless integration across systems. In addition to project delivery, you’ll drive continuous … decision-making through reporting and performance metrics, and may contribute to shaping the Institute’s future operating model. You You bring a strong blend of technical project management and businessanalysis skills, and know how to apply them to deliver real-world outcomes. You thrive in complex environments where you can bring structure, clarity, and momentum to cross More ❯
operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the … Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. … Wealth Managers, Exchanges, Data Providers, Custodians and Clearing Houses. Technology innovation, market disruption, data-led transformation and enterprise modernization are trends that are having a significant impact on the business and operational models of our clients. Accenture’s unique position, at the intersection of business and technology, means that more and more industry participants are turning to us More ❯
technical teams to build innovative applications to revolutionise the way Lockton transact business. RESPONSIBILITIES Create and manage the product roadmap and priorities for the success of the product Gather business requirements, identifying pain points and validate solutions with business Create, maintain & communicate requirements to the businessanalysis, user experience, user interface and development teams Gather and … Host requirements gathering workshops and driving out tangible requirements Build and maintain relationships with clients, executive owner, and team members Gather and document user stories that clearly articulate the business systems function and requirements Collaborate with communications, sales, account management and support to ensure clients needs are being met and used as an input to prioritize activities to build … as needed to build and deliver on the product vision Support Senior Product Manager when required QUALIFICATIONS Post-secondary degree or significant equivalent experience Extensive experience in Product Ownership, BusinessAnalysis or Software Engineering Experience in the insurance industry or financial industry a huge asset Previous experience working with agile development methodologies Clear understanding of product lifecycle and More ❯
Business Analyst - Oil & Gas Trading Location: London, UK. Inside IR35 Day Rate: Up to £700 per day We are seeking highly experienced B usiness Analysts w ith a strong background in c ommodity trading to support a strategic transformation initiative. The successful candidate will work closely with trading, risk, and operations teams to analyse current-state processes, gather business requirements, and drive the business process optimisation. Key Responsibilities: Work directly with f ront-office traders, schedulers, and risk analysts to capture detailed business requirements across the trading lifecycle (deal capture, scheduling, risk, settlement). Translate business needs into clear and structured f unctional and non-functional requirements. Map out a s-is and to-be … business processes and workflows to support digital transformation. Derive d ata analysis and validation efforts related to trade data, pricing, market exposure, and logistics. Collaborate with IT and development teams to validate solutions and ensure alignment with business objectives. Work independently and act as a liaison between the business and technology. Provide d omain expertise in More ❯
City of Westminster, Greater London, United Kingdom
ITOL Recruit
Please note this is a training course and fees apply* What is the BusinessAnalysis Placement Programme? Our BusinessAnalysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position. This programme does involve … a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative. What does a Business Analyst do? A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that … is needed. They do this through following a set of guidelines and principles set out within the BCS BusinessAnalysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can More ❯
/Skill set: Strong experience using visualisation tools (Tableau and Superset), to create appealing dashboards and analytical capabilities Have experience in database management, with strong knowledge of SQL Strong BusinessAnalysis skill set, including expertise in data analytics and data analysis to support data-driven decision-making. Manage the implementation of technical solutions (including MI & Analytics) to … Liquidity Management decision making Understanding appropriate areas of key liquidity measures as per the Group Framework (ILM, LCR, NSFR, PRA110, and other secondary monitoring metrics), Bank financial systems, related business areas, products and their strategic drivers Create liquidity modelling capabilities in Python, leveraging machine learning capabilities Ability to query big data, perform data transformation and data analysis on … stakeholders to ensure there is alignment on the delivery of key initiatives. Review existing approaches to liquidity risk modelling across the group and research industry practises Work closely with business lines, regional liquidity teams, Markets Treasury and MSS teams to gain insight on the new attributes that would support liquidity risk driver modelling Collate results of research and propose More ❯
City of London, London, United Kingdom Hybrid / WFH Options
TAGMATIX360
London, UK Job Type: Contract job Job description Oversee the delivery of strategic data programmes, ensuring adherence to defined scope, budget, and quality standards. Work closely with Data Governance, Business and key stakeholders to drive the programme and roadmap of change. Monitor delivery progress, identifying and mitigating risks and issues as they arise. Prepare and present updates and reports … identifying key requirements needed from cross-functional teams and external vendors; sourcing and managing appropriate vendor partners. Ensuring deliveries align with the strategic vision and roadmap. Ensures compliance between business strategies, enterprise transformation activities and technology directions, setting strategies, policies, standards and practices. Responsible for effective and timely development of new and/or enhanced systems/technologies. Monitor … high-level technical support is provided for data-related technologies. Work closely with customers, other IT managers, and management to identify and maximize opportunities to use technology to improve business processes, particularly in data management. Prepares business cases, including financial analyses of potential new technologies/systems/applications. Evaluates based on company strategic needs and resource availability. More ❯
s fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is … customers through complex requirements to configure the suite of products to perform as needed. This role is also responsible for consulting with the client regarding best practices and client business needs in order to best configure the software and provide exceptional customer service. Responsibilities Manages a diverse portfolio and delivers mid-market to large-scale implementation projects, spanning multiple … to completion within budget, scope, schedule, and customer satisfaction. Creates and maintains thorough documentation throughout the implementation to include billable hours, Salesforce notes/documentation, expense management, etc. Utilizes business acumen, Accounting/Finance Industry knowledge, and product knowledge to serve as a trusted advisor and become an application expert to address client use cases and business challenges. More ❯
City Of London, England, United Kingdom Hybrid / WFH Options
Alchemy Technology Services
Business Analyst Location: Hybrid – City of London/Remote Contract Duration: 12 months Assignment Overview: We are compiling a project team of Business Analysts with proven experience across insurance technology programs to lead and execute end-to-end businessanalysis and utilise their Lloyds and London Market experience to assist in a major upgrade and migration … of XLPro for an insurance syndicate. Key Deliverables: Accountability and ownership for BusinessAnalysis activities and deliverables End to End BusinessAnalysis activities and deliverables: Scope and planning BA tasks and workshops Eliciting high-level and detail business requirements Translating and simplifying requirements Requirements management, analysis, user stories and acceptance criteria Organising and documenting … Requirements As-is and To-be process modelling Gap analysis Work in alignment with external partners ways of working including specific tools i.e JIRA/DevOps Accountability for managing changes to BA artefact's during the project Ensuring requirements drive the selection, design, and review of test cases, processes, change requests, project’s scope, acceptance, installation and deployment Work More ❯
My client is hiring for a Lead/Senior London Market Insurance Business Analyst to join dynamic and high-performing team delivering large-scale transformation across the London insurance market. You'll play a pivotal role in shaping and delivering modern solutions across underwriting, broking, and placement operations, working closely with senior stakeholders across business and technology. This … on a hybrid basis with 2-3 days in the office per week. Salary ranges between £70K - £90K, depending on experience. Responsibilities include: - Act as the primary interface between business users and technology teams, leading the analysis of complex business requirements in the London Market insurance domain. - Guide a team of Business Analysts and coordinate businessanalysis activity across projects and workstreams. - Lead workshops, interviews, and process reviews with underwriters, brokers, and system users. - Translate regulatory, operational, and customer needs into structured documentation and actionable delivery plans. - Drive alignment between current state processes and target operating models, particularly for electronic placement, risk submission, etc. - Support testing, change management, and training activities by ensuring businessMore ❯
Employment Type: Permanent
Salary: £70000 - £90000/annum Bonus + Full Benefits
BA ?" Business Analyst with AML ?" City London Our Client is seeking to recruit a Business Analyst with Anti-Money Laundering skills ?" so a BA with AML. You must have a thorough understanding of Anti-Money Laundering processes and regulations as a Business Analyst. Perform businessanalysis to support the deployment of Anti-Money Laundering - AML … software products to meet clients’ business requirements Communicate with clients to assess solution fit and identify product gaps Ensure requirements are accurately specified, communicated and understood by the technical implementation team Provide ongoing support to the client and to the technical implementation team to ensure the quality of the implemented system in meeting business requirements Provide tuning, training … and consultancy services to clients Lead/perform data and quality analysis including data mapping reviews, data validation and remediation, alert validation and issue impact analysis Respond to Business and Functional requirement requests Comply with internal quality, reporting, and administration processes Qualifications You will must have a degree coupled with at least 5 years experience as a More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Hawksworth
Hawksworth are now recruiting for a Senior Business Analysts within an Asset Management team of a Global Financial Services client. This is a Permanent role. Paying up to £75,000 base salary + up to 15% bonus + Excellent pension and package. Hybrid working – 1 to 2 days in the office per week depending. Location London city. The Job … This is a Senior Business Analyst opportunity, mentoring 1 or 2 junior members of the team. Working in the Asset Management team (Assent Management background is needed for this role. You will be working in the IT/Change portfolio helping with all BA activities within Asset Management IT & Change. Required skills & Experience: 5+ years as a Business … Asset Management background (Essential) Extensive Financial Services industry experience Use to working in Agile environments Outstanding communication skills at all levels (oral, written, presenting) Knowledge of Change projects Any businessAnalysis qualifications Degree education (or equivalent) If you are a Business Analyst with Assent Management industry experience and you are looking for a new assignment, please apply More ❯
Finance Business Analyst – CIMA/ACCA/AAT, Finance Systems (ERP), Global Outstanding opportunity to join this global enterprise and famous brand within the ‘magic circle’ of the legal sector. Subsequent to a recent merger, this business is going through a major transformation including the harmonization of its finance applications and their data. As a Business Analyst … delivering projects associated with finance transactional systems (inc. time & billing, G/L, P&L, tax). Ideally, you’ll have an accounting background prior to moving into Finance BusinessAnalysis and have a deep understanding of finance and accounting terminology, processes and systems. You’ll require the following skills: A qualified accountant with relevant certifications (CIMA, ACCA … AAT) Proven experience as a Finance Business Analyst with experience mapping & assessing finance systems, processes and policies in global environments Knowledge of a variety of enterprise scale finance ERP systems (e.g. SAP S/4HANA, Oracle ERP Cloud, D365 Finance, Elite 3E, Aderant Expert) Outstanding stakeholder engagement and requirements capture skills Experience of both change and project management (inc. More ❯
Business Analyst (Lloyds, London Market) – London/Hybrid - £75-85,000 +Benefits The Chaucer Group is a leading insurance group who help protect industries around the world from the risks they face. With UK headquarters in London, we also have international offices in Bermuda, Copenhagen, Dubai, and Singapore, and have doubled in size over the last four years. We … are seeking a Business Analyst (Lloyds, London Market) to help facilitate and translate business requirements into easily understandable deliverables along with mapping out future state processes and operating models is key to ensuring successful outcomes. As our Business Analyst (Lloyds, London Market) you will understand the technology landscapes and vendors across eco-systems with varying degrees of … complexity will be required in determining appropriate solutions to fit requirements. On a daily basis the Business Analyst (Lloyds, London Market) will be responsible for: End to End BusinessAnalysis Experience including requirement gathering, workshops Support the scoping of the project or initiative Work in alignment with external partners ways of working including specific tools e.g. JIRA More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Albany Beck
This role offers a unique opportunity to influence strategic change within a regulated, client-facing environment. Key Responsibilities Lead delivery of the X-plan system into the Wealth Advice business operating model Manage stakeholders across Business Change and Front Office Oversee and coordinate Business Analysts and contribute to hands-on analysis where required Drive definition and … the Target Operating Model (TOM) Provide oversight of testing activity (UAT, functional, regression) Lead or contribute to the creation and delivery of training materials Ensure alignment with regulatory and business needs across all stages Key Skills and Experience Extensive experience in Financial Planning/Regulated Advice environments, ideally within large banks or independent financial advisers Strong understanding of Financial … Planning lifecycle: product selection, implementation, fee structure, and reconciliation Demonstrated Project Management delivery in complex change environments Previous exposure to Operating Model design Hands-on or oversight experience in BusinessAnalysis, especially relating to system implementation Proven ability to manage testing oversight across testing and business teams Experience in training material design and delivery Desired Skills: Strong More ❯
City of Westminster, Greater London, United Kingdom
ITOL Recruit
Please note this is a training course and fees apply* Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career … are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced .All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for … business owners. Using our experience in providing data analysis and businessanalysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK More ❯