is also responsible for ensuring a strong, functional internal and external client satisfaction program, oversight of the organization's incident response program, and ensuring businesscontinuity while driving key projects and managing staff. A key aspect of this role is coordinating with internal and external partners, including UMass … ensuring compliance with department standards and goals. Client Relationship Management: The DMD is the DS leader who is responsible for relationship management with the business units and leaders and, when requested, external clients; the senior DS leader for internal clients, focusing on relationship management. The DMD is responsible for … to requests, established service criteria, implementation of service recovery model, training, and mentoring of DS staff as required. Provides oversight and direction to the Business Relationship Manager (BRM) and Business Analyst (BA) team. Cross-Department Liaison: Serve as the key liaison between Digital Solutions key business units More ❯
To be a superuser for the ePMA system, developing routine housekeeping of the system to ensure optimal performance and contributing to the development of businesscontinuity plans. To maintain and update drug template files for the ePMA system and implement the required medicine configuration workflows so they are … team in readiness for ePMA implementation. Liaise with medical, nursing, midwifery, allied health professionals and support staff to ensure effective use of ePMA. Test businesscontinuity plans. Produce routine reports to capture and communicate prescribing and administration information of patients to healthcare professionals. Produce ad hoc reports for More ❯
Manager in delivering two strategic initiatives: 1. Supporting the transition of service management operations from an incumbent supplier to a new service provider, ensuring businesscontinuity and operational stability. 2. Assisting in driving service management maturity improvement, embedding best practices and optimising service delivery in alignment with strategic … collaboratively under the leadership of a senior manager while demonstrating initiative and independence when required. Qualifications and Experience · Bachelor's degree in Information Technology, Business Management, or a related field (or equivalent relevant experience). · Project management certification (PRINCE2 Practitioner, PMP, or Agile certification mandatory). · ITIL Foundation certification … ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections More ❯
remaining compliant (CE/DRP/ISO). Roles & Responsibilities: Stay up to date with innovative IT solutions and identify opportunities for improvements in business and IT operations. Ensure proactive measures are in place to protect against cyber threats and IT risks, maintaining an up-to-date IT risk … register and implementing appropriate mitigation strategies. Support the creation and administration of IT Disaster Recovery (DRP) and BusinessContinuity Plans (BCP) to ensure operational resilience in the event of a crisis. Oversee the Change Management process to ensure IT system and infrastructure updates are implemented smoothly, minimizing businessMore ❯
the time. Responsibilities Implement security protocols and manage information security programs Report performance, exceptions, and outages to all audiences transparently. Align disaster recovery with businesscontinuity plans. Ensure compliance with ISO27001, NIST CFS 2.0, and maintain ISMS. Identify risks, develop a comprehensive security plan. Test cyber-attacks regularly More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
key focus on critical data assets. The Data Resilience team have 4 main objectives : Identify and define critical data assets that support our Important Business Services (IBS) . Assess the l evel of resilience around those assets ; and Collaborate with Platform and Engineering Teams to recommend improvements or changes … AI systems into our operational and data resilience framework. This role will focus on identifying , assessing, and mitigating the risks AI introduces to the continuity and stability of critical business services. You will work cross-functionally across technology, risk, compliance, and data science teams to ensure that AI … enabled processes remain resilient, explainable, and aligned with regulatory expectations . About you: Proven experience in operational resilience, risk management, or businesscontinuity within financial services or a regulated environment. Strong knowledge of AI/ML technologies, model governance, and responsible AI principles. Understanding of machine learning models More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Connexa
SharePoint migrations to Azure. Collaborate with internal stakeholders, offering technical guidance for ongoing development and transformation projects. Ensure robust data backup, disaster recovery, and businesscontinuity strategies are maintained. Key Responsibilities: Design, Build, Configure, and administer Azure Cloud Build, Configure, Deploy, and Administer Cisco Meraki Install, maintain, and More ❯
Warwick, Warwickshire, United Kingdom Hybrid / WFH Options
ICEO
all within an intuitive, refined interface. Our bold vision is to become the largest regulated funds and data transfer network for both retail and business customers. We empower users with financial freedom, security, and efficiency, whether for personal finances, business operations, or global investments. What you will do … Conduct regular risk identification and develop mitigation strategies across systems, processes, and vendors Develop and maintain security policies, standards, and incident response protocols Support businesscontinuity and disaster recovery planning for seamless resilience Lead and oversee internal/external security audits to ensure transparency and accountability Partner with More ❯
Engineers, ensuring timely resolution. Troubleshoot hardware, software, and network issues, especially security vulnerabilities or breaches. Collaborate with teams to resolve performance issues and ensure business continuity. Monitor and maintain security infrastructure, including firewalls, VPNs, IDS/IPS, and endpoint protection. Conduct vulnerability assessments and penetration testing. Apply patches and More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Circle Group
as firewalls, switches, storage, and backup systems) and address any issues. Assist with troubleshooting infrastructure issues, escalating them when necessary. Support disaster recovery and businesscontinuity efforts i.e. regular tests. If you're looking to jump on several exciting projects and progression to a more senior role due More ❯
preparing data for onward submission to reporting team/clients Monitoring issue handling and resolution in accordance with SLAs Providing support to the wider business with queries and investigations Supporting Information Governance and Data Security activities, including auditing and management of any actions to maintain ongoing compliance Supporting innovation … and improvement activities through process development, design and automation Supporting Head of Technical Services with businesscontinuity and disaster recovery management. Skills, Education and Experience: Excellent communication skills A positive and friendly attitude Good listener Pro-active thinking and supportive to change management Confidence in using technology - an More ❯
Chesterfield, Derbyshire, United Kingdom Hybrid / WFH Options
IQVIA Argentina
preparing data for onward submission to reporting team/clients Monitoring issue handling and resolution in accordance with SLAs Providing support to the wider business with queries and investigations Supporting Information Governance and Data Security activities, including auditing and management of any actions to maintain ongoing compliance Supporting innovation … and improvement activities through process development, design and automation Supporting Head of Technical Services with businesscontinuity and disaster recovery management. Skills, Education and Experience: Excellent communication skills A positive and friendly attitude Good listener Pro-active thinking and supportive to change management Confidence in using technology - an More ❯
responsible for overseeing the firm's operational infrastructure and technology strategy. You will also ensure that technology and investment operations are fully aligned with business objectives, regulatory requirements, and client expectations. This role requires a strategic leader with a deep understanding of investment management operations, emerging financial technologies, and … Leadership Oversee the firm's end-to-end investment operations, including trade execution, settlements, and fund administration and service providers. Ensure operational resilience and businesscontinuity planning, mitigating risks associated with market volatility and cyber threats. Implement automation and process enhancements to streamline back-office and middle-office More ❯
replication, and performance tuning. Monitor system performance and proactively resolve issues to minimise downtime and maximise efficiency. Develop and oversee backup, disaster recovery, and businesscontinuity plans. Collaborate effectively with cross-functional teams to integrate virtualisation solutions within broader IT infrastructure. Ensure compliance with established security policies, patch More ❯
Walsall, Staffordshire, United Kingdom Hybrid / WFH Options
HomeServe UK
role is the ability to use insights from ServiceNow and other sources to monitor service effectiveness, drive efficiency, and improve customer satisfaction across the business whilst increasing automation and self-service of IT support. We are in our Walsall office twice per week, the remaining days can be worked … to ensure devices and user licences are deployed, tracked, and recovered effectively. Ensure support processes align with joiner/mover/leaver activity and businesscontinuity needs and regulatory evidencing requirements such as SOX are well-managed. Vendor Management Act as the senior lead for technology vendor relationships … overseeing contract performance, governance, and value delivery. Conduct regular supplier reviews and ensure alignment with business objectives and IT service standards. Major Incident Management Lead the response to major IT incidents, ensuring structured resolution and clear communication with business stakeholders. Collaborate with the Incident and Problem Manager to More ❯
Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
will need to be able to demonstrate strong skills and experience in: End to end delivery of large complex programmes involving both technical and business change elements excellent stakeholder management abilities at all levels of business user and management of third party resource Cyber Security, BusinessContinuityMore ❯
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Morson Talent
performance and supplier relationship management throughout the contract lifetime, including inputs to risk register and risk mitigation strategies. Support input into corporate and functional businesscontinuity and disaster recovery plan. Implement legislative and international standards within the supply base. Responsible for RFx activities for both Bid tenders and … Projects including creation and issue of NDA's Production of best-fit contractual agreements with suppliers that fulfil all business requirements, including any flow-down terms Responsible for maintenance of Approved Supplier List (ASL) including supplier onboarding and evaluation Maintenance of category codes & responsible for creation of i Procurement … strategy Responsible for identifying classification of supplier and creation of appropriate business review schedule. Support with supplier audits and definition of social value contribution. Responsible for identification of continuous improvement opportunities Responsible for completion of Project Lifecycle gateway deliverables in a timely manner Experience/Qualifications: Demonstrable experience in More ❯
relocate in a timely manner Work model: Hybrid Status: Full-Time, Permanent Responsibilities: Architecting Cloud Solutions: Collaborate with clients and internal stakeholders to understand business requirements and design scalable, secure, and cost-efficient cloud solutions using AWS services and best practices. Cloud Migration: Lead and execute the migration of … on-premises applications and workloads to AWS, ensuring a seamless transition and minimal disruption to business operations. Infrastructure Design: Design and implement AWS infrastructure, including virtual private clouds (VPCs), subnets, security groups, IAM roles, and other core services to meet application requirements. Application Deployment: Oversee the deployment of applications … performance, scalability, and cost-efficiency, employing auto-scaling and resource optimization techniques. Disaster Recovery and Backup: Develop disaster recovery and backup strategies to ensure businesscontinuity and data integrity in case of system failures or outages. Cost Management: Provide cost analysis and optimization recommendations to clients, helping them More ❯
with confidential administrative tasks as needed. Compliance & Records Management Serve as Birmingham Office Safety Coordinator and support ISO audits, NICEIC inspections, insurance renewals, and businesscontinuity documentation. Oversee accurate filing and distribution of SHEQ documents, ensuring compliance with standards. Use Kane Group platforms (Field View, Viewpoint, 4Projects) to … manage project and business information. Create and manage purchase and subcontract orders using financial systems. Assist departments such as HR, Accounts, Procurement, and Commercial with timesheets, absence tracking, invoice filing, expenses, and other admin tasks. Project & Operations Support Manage distribution and tracking of project documents, RFIs, technical submissions, and More ❯
DY6 7JS, Gornalwood, West Midlands (County), United Kingdom
KAG Recruitment Consultancy
measures, and system patches, keeping the digital environment safe and sound. Craft and test disaster recovery plans that align with our overarching goals for business continuity. Keep a diligent record of IT challenges, ensuring they're tackled efficiently and effectively. Who We're Looking For: Someone who: Has a More ❯
and refine technology requirements. Partner with internal stakeholders and Amadeus to develop and refine the roadmap for the next-generation OOMS, ensuring we realise business value early. Plan and manage the transition from legacy systems to modern infrastructure with internal stakeholders and Amadeus, maintaining businesscontinuity throughout. … move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways More ❯
Coventry, West Midlands, United Kingdom Hybrid / WFH Options
Queen Square Recruitment Limited
Fabric environment. You will play a critical role in ensuring the secure and seamless transfer of real-time, high-volume datasets (1000TB+) with significant businesscontinuity dependenciesparticularly in the SCADA, SAP PM, telemetry, and asset management domains. Key Responsibilities Lead and execute end-to-end data migration strategies … using Microsoft Purview , Unity Catalog , and Informatica . Troubleshoot data quality issues and build rollback/recovery plans for mission-critical flows. Collaborate with business stakeholders and engineers to ensure alignment of data models and delivery milestones. Apply water utility/telemetry/SCADA domain knowledge to ensure migration More ❯
Coventry, England, United Kingdom Hybrid / WFH Options
Queen Square Recruitment
Fabric environment. You will play a critical role in ensuring the secure and seamless transfer of real-time, high-volume datasets (1000TB+) with significant businesscontinuity dependencies—particularly in the SCADA, SAP PM, telemetry, and asset management domains. Key Responsibilities Lead and execute end-to-end data migration … using Microsoft Purview , Unity Catalog , and Informatica . Troubleshoot data quality issues and build rollback/recovery plans for mission-critical flows. Collaborate with business stakeholders and engineers to ensure alignment of data models and delivery milestones. Apply water utility/telemetry/SCADA domain knowledge to ensure migration More ❯
To be a superuser for the ePMA system, developing routine housekeeping of the system to ensure optimal performance and contributing to the development of businesscontinuity plans. To ensure there is clear and transparent processes and timeframes for the completion of changes and developments to the EPMA system More ❯
go-to person for the client when an issue arises. Be open to a wide variety of workplace tasks to support the client's businesscontinuity requirements. Key Skills: In-depth knowledge of electrical and mechanical principles and systems. Previous experience of performing a Building Services Engineer role. More ❯