and planet. In-depth As the Head of Technology and Data, you will be leading and managing a diverse suite of service technologies such as ComputerAided Facilities Management (CAFM), Finance and Workflow management systems and the associated data ensuring the information can be transformed into tactical actions and decisions. You will provide leadership and management support to CMMS lead … down into four service streams, the post holder shall demonstrate leadership and be accountable for the outputs under each service stream. Service Stream 1: ComputerAided Facilities Management System (CAFM) Responsible for on-going management of the BGIS in-house and customer specific CAFM systems. Document and produce system mapping compassing the various in-use CAFM system, its purpose and … identify process wastage and drive efficiency. Provide CAFM strategic roadmap which includes consolidation and customisation of workflows. Drive efficiency and implement good standards and practices on all CAFM system through workorder management guides. Devise process workflow in conjunction with the CAFM manager around reactive, planned, compliance and remedial workflows specific to the CAFM systems. Implement BGIS's infrastructure asset taxonomy More ❯
supporting system users, this could be the perfect opportunity for you! As an Asset Technician, you will play a key role in supporting the development and management of our CAFM (Computer-Aided Facilities Management) system, ensuring the accuracy and efficiency of Asset and Maintenance records. You will be the first point of contact for system users, assisting with system access … first point of contact for system users, providing advice and guidance on system access and setup. Coordinate and record Planned Preventative Maintenance (PPM) schedules. Manage user accounts within the CAFM system, ensuring appropriate access and permissions. Import and export data (asset, finance, supplier, and work orders) to/from the CAFM system. Support the creation and maintenance of user guides … ensuring effective communication of system updates. Assist with planning and delivering training sessions for CAFM system users. Provide helpdesk support via telephone, video call, and email to resolve system-related issues. Assist in generating reports on key performance metrics, including bespoke Excel reports and Power BI dashboards. Test new features and updates to the CAFM system before live deployment. Assist More ❯
you will be responsible for ensuring Maximo applications align with service design and business needs. Provides effective user support and maintains system stability to support operational goals. Specialises in CAFM using IBM Maximo, with prior experience in Facilities Management or IT Service Management environments Your responsibilities in the role Support planning, testing, and improvement of Maximo applications. Lead requirement-gathering … sessions and produce documentation. Resolve system issues, close process gaps, and enhance performance. Collaborate with the CAFM Developer on analysis, configuration, and upgrades. Manage incidents, troubleshoot problems, and test solutions. Document changes and ensure compliance with IT policies and procedures. Monitor system performance and apply improvements. Share knowledge and continuously develop expertise Experience 5+ years in a similar role; 7+ More ❯
you will be responsible for ensuring Maximo applications align with service design and business needs. Provides effective user support and maintains system stability to support operational goals. Specialises in CAFM using IBM Maximo, with prior experience in Facilities Management or IT Service Management environments Your responsibilities in the role Support planning, testing, and improvement of Maximo applications. Lead requirement-gathering … sessions and produce documentation. Resolve system issues, close process gaps, and enhance performance. Collaborate with the CAFM Developer on analysis, configuration, and upgrades. Manage incidents, troubleshoot problems, and test solutions. Document changes and ensure compliance with IT policies and procedures. Monitor system performance and apply improvements. Share knowledge and continuously develop expertise Experience 5+ years in a similar role; 7+ More ❯
Watford, Hertfordshire, South East, United Kingdom
ECS
you will be responsible for ensuring Maximo applications align with service design and business needs. Provides effective user support and maintains system stability to support operational goals. Specialises in CAFM using IBM Maximo, with prior experience in Facilities Management or IT Service Management environments Your responsibilities in the role Support planning, testing, and improvement of Maximo applications. Lead requirement-gathering … sessions and produce documentation. Resolve system issues, close process gaps, and enhance performance. Collaborate with the CAFM Developer on analysis, configuration, and upgrades. Manage incidents, troubleshoot problems, and test solutions. Document changes and ensure compliance with IT policies and procedures. Monitor system performance and apply improvements. Share knowledge and continuously develop expertise Experience 5+ years in a similar role; 7+ More ❯
away the burden of facility operations, freeing up our customers to concentrate on their business. Purpose Provide day to day ownership and expertise of the technical aspects of our CAFM systems, working closely with the wider technical, subject matter and operational teams: Responsible for the setup, configuration and documentation of the CAFM system components and workflows, aligned to the requirements … test scripts for full and regression test scenarios Identify opportunities, and make recommendations for solutions or improvements to business process and operational use that can be achieved through the CAFM system applications Support the IT Training Manger to ensure a thorough training program is in place covering all aspects of the CAFM system as per our configuration - work closely to … on the investigation and resolution of incidents, maintaining good communication with users throughout Work with the wider IT and Technology solutions team to ensure appropriate resolutions on service impacting CAFM issues escalated to them Person Specification Proven experience of delivering application support (including troubleshooting and resolving technical issues/problems), configuration and administration to agreed service levels Experience in the More ❯
away the burden of facility operations, freeing up our customers to concentrate on their business. Purpose Provide day to day ownership and expertise of the technical aspects of our CAFM systems, working closely with the wider technical, subject matter and operational teams: Responsible for the setup, configuration and documentation of the CAFM system components and workflows, aligned to the requirements … test scripts for full and regression test scenarios Identify opportunities, and make recommendations for solutions or improvements to business process and operational use that can be achieved through the CAFM system applications Support the IT Training Manger to ensure a thorough training program is in place covering all aspects of the CAFM system as per our configuration - work closely to … on the investigation and resolution of incidents, maintaining good communication with users throughout Work with the wider IT and Technology solutions team to ensure appropriate resolutions on service impacting CAFM issues escalated to them Person Specification Proven experience of delivering application support (including troubleshooting and resolving technical issues/problems), configuration and administration to agreed service levels Experience in the More ❯
Better places, thriving communities. Job Overview The CAFM Manager is responsible for the management, configuration, and optimisation of the organisation's Computer-Aided Facilities Management (CAFM) system. The role ensures that the CAFM system supports operational efficiency, data accuracy, and effective facilities management. This position plays a critical role in integrating technology within our facilities operations to achieve strategic business … objectives. System Management & Optimisation: Ensure the CAFM system is aligned with organisational and operational structure Integration & Process Improvement: Vendor & Stakeholder Collaboration: Compliance & Risk Management Main Duties Oversee the configuration, operation, and maintenance of the CAFM system. Act as the primary point of contact for CAFM-related queries and troubleshooting. Liaise with software vendors and IT teams to resolve system issues … and equipment Monitor KPIs to ensure facilitymanagement activities are on track and within budget. Provide User support and training to facilitymanagement teams on how to effectively use CAFM system Carry out assurance activities to ensure process/workflow adherence and data accuracy. Generate and analyse reports on space utilization, maintenance activities, and operational performance. Collaborate with operations teams More ❯
Cumbria, England, United Kingdom Hybrid / WFH Options
Mitie
Better places, thriving communities. Job Overview The CAFM Manager is responsible for the management, configuration, and optimisation of the organisation's Computer-Aided Facilities Management (CAFM) system. The role ensures that the CAFM system supports operational efficiency, data accuracy, and effective facilities management. This position plays a critical role in integrating technology within our facilities operations to achieve strategic business … objectives. System Management & Optimisation: Ensure the CAFM system is aligned with organisational and operational structure Integration & Process Improvement: Vendor & Stakeholder Collaboration: Compliance & Risk Management Main Duties Oversee the configuration, operation, and maintenance of the CAFM system. Act as the primary point of contact for CAFM-related queries and troubleshooting. Liaise with software vendors and IT teams to resolve system issues … and equipment Monitor KPIs to ensure facilitymanagement activities are on track and within budget. Provide User support and training to facilitymanagement teams on how to effectively use CAFM system Carry out assurance activities to ensure process/workflow adherence and data accuracy. Generate and analyse reports on space utilization, maintenance activities, and operational performance. Collaborate with operations teams More ❯
Carlisle, England, United Kingdom Hybrid / WFH Options
Mitie
Better places, thriving communities. Job Overview The CAFM Manager is responsible for the management, configuration, and optimisation of the organisation's Computer-Aided Facilities Management (CAFM) system. The role ensures that the CAFM system supports operational efficiency, data accuracy, and effective facilities management. This position plays a critical role in integrating technology within our facilities operations to achieve strategic business … objectives. System Management & Optimisation: Ensure the CAFM system is aligned with organisational and operational structure Integration & Process Improvement: Vendor & Stakeholder Collaboration: Compliance & Risk Management Main Duties Oversee the configuration, operation, and maintenance of the CAFM system. Act as the primary point of contact for CAFM-related queries and troubleshooting. Liaise with software vendors and IT teams to resolve system issues … and equipment Monitor KPIs to ensure facilitymanagement activities are on track and within budget. Provide User support and training to facilitymanagement teams on how to effectively use CAFM system Carry out assurance activities to ensure process/workflow adherence and data accuracy. Generate and analyse reports on space utilization, maintenance activities, and operational performance. Collaborate with operations teams More ❯
Job summary We're seeking an experienced, proactive and detail-oriented CAFM & Estates Information Systems lead to join our Estates and Facilities team. This is a vital role supporting and developing our current service offering whilst working with the wider team to develop digital estates solutions for our new hospital development programme. You'll bring experience of property and estates … related systems management from the NHS or another sector, along with strong technical skills in CAFM systems, PPM programmes and mobile device management. Proficiency with Excel and Microsoft Office along with the ability to interpret and communicate estate related data are essential. Experience of a healthcare estate , HTM guidance, MICAD , Planet systems and team supervision is highly desirable. This is … over our 3 sites. **Previous applicants need not apply** Main duties of the job The postholder will lead the day-to-day management and development of the Trust's CAFM and Estates Information systems, ensuring data accuracy, compliance, and system availability. Key responsibilities include: Take a lead role in improving and developing the CAFM systems and Estates Information platforms utilised More ❯
work in a diverse role where no two days are the same. The Facilities Systems & Data Manager, will be responsible for: Overseeing the configuration, operation, and maintenance of the CAFM system to support operational efficiency and accuracy. Acting as the primary point of contact for all CAFM-related queries and technical troubleshooting. Liaising with software vendors and internal IT teams … Monitoring key performance indicators (KPIs) to ensure facilitymanagement activities remain on schedule and within budget. Providing user support and delivering training to facilities teams and contractors on effective CAFM usage. Carrying out assurance activities to ensure adherence to workflows and the accuracy of data across the system. Generating and analysing reports on space utilisation, maintenance activities, and overall operational … performance. Collaborating with operational teams to identify areas where workflows can be improved or automated using the CAFM system. Ensuring all system-related processes are clearly documented and that all relevant training is delivered across the organisation. Supporting the mobilisation of new contracts and integrating them effectively into the CAFM system. To be successful for this Facilities Systems & Data Manager More ❯
Employment Type: Permanent
Salary: £45000 - £55000/annum + Excellent career benefits
ability to prioritise works based on financial, operational, and reputational aspects, have a strong approach to customer satisfaction and have excellent computer/IT skills and proven knowledge of CAFM systems (Maximo, Planet, Excel, Word, PowerPoint, Outlook, Zetasafe), then we want to hear from you. Annual salary up to £30,000 plus a competitive pension scheme, good holiday entitlement and More ❯
Helpdesk Deliver maintenance across the Cluster to the BT Specification within the SI7 system Adjust local maintenance delivery to optimise asset life, enhancing system performance where feasible, whilst ensuring CAFM system data and structure retained Call on CBRE SMEs where required for support on CAFM, Fire, Water, QHSE issues Manage and coordinate subcontractors including quality checks on work undertaken Coordinate More ❯
Watlington, Oxfordshire, South East, United Kingdom
Morson Talent
for 3 months with the possibility of extension. The successful candidate will be responsible for a variety of general administration duties, including working on and uploading documents to our CAFM system. Training will be provided for the CAFM system. The role is offered at a PAYE rate and requires an immediate start. Skills: Proficient in general administrative tasks Ability to … including proficiency in Microsoft Office Suite (Excel, Word, Outlook) Ability to quickly learn new systems and processes Good problem-solving skills Reliable and proactive work ethic Software/Tools: CAFM systems Microsoft Office Suite (Excel, Word, Outlook) Please send CVs to More ❯
Rochdale, Greater Manchester, North West, United Kingdom
Grosvenor House Group Limited
About The Role: We are looking for a dedicated, site-based Helpdesk Administrator to manage and monitor the CAFM system. This role ensures reactive and planned maintenance tasks are properly assigned, chased, and closed down, all while meeting strict SLA requirements to avoid KPI penalties. Key Responsibilities: Act as the first point of contact for all reactive and planned preventative … maintenance (PPM) tasks Produce open work reports for helpdesk activities Maintain and cleanse data within the CAFM system Engage with clients regarding outstanding work orders Raise and receipt purchase orders for works and goods Ensure timely payments by confirming deliveries and services from suppliers Liaise with subcontractors and suppliers to resolve queries Carry out a range of administrative duties, including … minutes Producing weekly helpdesk reports Collating domestic audit documentation About You: Demonstrated experience in a facilities management helpdesk environment Excellent communication and customer service skills Strong working knowledge of CAFM systems (e.g. Maximo, Concept) Experience planning, scheduling, and assigning both reactive and PPM tasks Confident in liaising with clients to coordinate site access and works Capable of raising and receipting More ❯
between technical and non-technical staff, while upholding the values of equality, diversity and inclusion. good working knowledge of the Facilities/Built Environment sector and supporting IWMS/CAFM type applications that have enabled you to understand practical operation requirements and have a good awareness of the types of service delivery involved. excellent planning and organisational skills, being able More ❯
Fairford, Gloucestershire, United Kingdom Hybrid / WFH Options
Serco
or subcontractors. All maintenance and billable works must be compliant with JSP 375. Inspection reports and certification are reviewed meticulously, with remedial actions correctly identified and processed through the CAFM system to meet statutory requirements. A commitment to service excellence is paramount, especially in delivering a high-quality experience to a high-profile client. This includes going the extra mile More ❯
or modifications. Maintain positive relationships with the client and on-site teams, ensuring professional representation at all times. Monitor compliance against contractual SLAs and KPIs. Ensure maintenance systems (e.g., CAFM platforms) are kept accurate and up to date. Prepare and present reports, proposals, and operational documentation as required. Implement and uphold standards, procedures, and policies across the engineering function. Requirements More ❯
or modifications. Maintain positive relationships with the client and on-site teams, ensuring professional representation at all times. Monitor compliance against contractual SLAs and KPIs. Ensure maintenance systems (e.g., CAFM platforms) are kept accurate and up to date. Prepare and present reports, proposals, and operational documentation as required. Implement and uphold standards, procedures, and policies across the engineering function. Requirements More ❯
or modifications. Maintain positive relationships with the client and on-site teams, ensuring professional representation at all times. Monitor compliance against contractual SLAs and KPIs. Ensure maintenance systems (e.g., CAFM platforms) are kept accurate and up to date. Prepare and present reports, proposals, and operational documentation as required. Implement and uphold standards, procedures, and policies across the engineering function. Requirements More ❯
delivery and generate reports What You'll Need: Experience in facilities/helpdesk or coordination role Strong communication and admin skills Proficient in MS Office and FM systems (e.g., CAFM) Organised, detail-oriented, and a team player SECURITY CHECKS (INCL. DBS) WILL NEED TO BE MADE TO OBTAIN SUCCESSFUL JOB OFFER. If the role sounds of interest to you, please More ❯
development of shift technicians and apprentices. Participation in engineering Quality Assurance process, to validate the standards of completed works. Contract Specific Responsibilities Ability to navigate any internal and client CAFM systems within your contract portfolio and ensure information fed into the system is accurate and detailed. Support team of engineers within ensuring that SLAs for maintenance and extra works are More ❯
solve on the job, whilst always promoting health & safety excellence. ABOUT THE ROLE Key Accountabilities include: Ensuring all works are delivered in accordance with legislation and contractual obligations Utilising CAFM/PDA technology for real-time job updates and providing detailed reports on works delivered Responding promptly and effectively to reactive maintenance issues and help desk requests related to heating More ❯
manager and administrator. Carry out minor fabric works including painting, tiling, basic carpentry, and lock replacements. First call for drainage issues, for initial investigation and rectification. Update the ABM CAFM System and manual logbooks. Perform minor limited electrical and plumbing repairs such as lamp replacement, tap changes, and toilet repairs. Maintain site stock levels. Escort sub-contractors on site and More ❯