Senior Application Engineer (Jira ITSM)
- Location
- Yeovil, England, United Kingdom
resolution of application-related issues* Collaboration with engineering, service management, and business teams* Experience working within ITIL-aligned service environments* Delivery within enterprise / secure / defence environments## ## Desirable:* Jira Service Management (or similar ITSM platforms)* ITIL process design and optimisation* API-led automation and workflow orchestration … alerting, monitoring, and incident management systems* Reporting, dashboards, and service performance metrics* Experience integrating with enterprise services (Active Directory, identity platforms)* Exposure to DevOps / CI-CD practices* Experience working in secure or regulated environments## ## Security ClearanceThis role is subject to pre-employment screening ...