Service Design Specialist
- Hiring Organisation
- ARM
- Location
- Cambridge, Cambridgeshire, UK
SLOs, SLIs, operational metrics, monitoring, alerting, dashboards and reporting requirements.Translate service designs into practical tooling requirements, including service catalogue entries, assignment groups, knowledge, CMDB / CSDM data, service mapping and operational workflows.Support the definition and assessment of Service Acceptance Criteria and provide evidence for design assurance, operational readiness … workflow capabilities!Understanding of SRE concepts such as SLAs, SLOs, SLIs, error budgets, service health, reliability and observability.Experience in DevOps, CI / CD, cloud, SaaS, PaaS, platform engineering or distributed application environments.Experience applying automation, AIOps, service intelligence or AI-enabled workflows to improve service management ...