11 of 11 CMDB Jobs in the North of England

working remotely Travel: Occasional between London/Manchester Scope of the role Our Retail Client is accelerating delivery of a new Configuration Management Database (CMDB) built on BMC Helix, with integration requirements spanning Helix Discovery, Dynatrace, SCCM/Intune, SolarWinds, and other estate systems. An experienced contract Service Management Enterprise … Architect is urgently required to stabilise the CMDB design, ensure alignment with Design Authority governance, and lead service management centric architecture decisions during the implementation. Job Purpose As a Service Management Enterprise Architect, you will provide direct architecture leadership across the full lifecycle of our client's new Helix based ...

maintain email and messaging systems Maintain and optimise the backup and recovery environment Develop and maintain documentation in line with ITIL requirements and the CMDB Manage and maintain Oracle and SQL databases, ensuring performance, availability, and data integrity through patching, backups, tuning, and monitoring Contribute to proactive infrastructure management ...

foundation. You must have hands-on experience building and customising: Incident, Request, Change, and Problem Management SLAs, approvals, notifications, and flows Service catalogue items CMDB-aligned processes Most platform workflows will anchor here. Customer Service Management (CSM) This role has a strong customer experience focus. You must have hands ...

/OLA performance data Trend analysis Volumetrics and user behaviour observations Identify patterns or recurring issues and flag them into Problem Management. Support ongoing CMDB, dependency, and configuration data accuracy. Documentation & Knowledge Management Maintain and update operational documentation, including: Runbooks Known error articles Service FAQs Onboarding guides and team knowledge ...

ServiceNow modules (specifically ITSM and ITOM ). Hands-on Development: Writing clean, performant JavaScript , developing Service Portals, and creating sophisticated Workflows/Flow Designers. CMDB & Discovery: (High Priority) Owning the health of the CMDB. Configuring Discovery schedules , Service Mapping, and ensuring our infrastructure data (including Data Centre assets ...

Effective License Positions (ELP) for Tier 1 vendors (IBM, Oracle, Microsoft, SAP). Integration Leadership: Building and maintaining robust pipelines between Flexera and our CMDB (ServiceNow) , SCCM, and Cloud portals. SaaS & Cloud Growth: Helping the business transition into SaaS management and Cloud Cost Optimization (CCO) via Flexera One. What ...

timely resolution of escalated 3rd line support issues for key business systems. Maintain documentation in line with ITIL requirements and the configuration management database (CMDB). About You We are looking for a candidate with strong technical expertise, analytical skills, and the ability to work under pressure while delivering practical ...

Role Title: ServiceNow Product Owner Duration: contract to run until 3/06/2026 Location: Manchester, Hybrid 3 days per week onsite Rate: up to £613.34 p/d Umbrella inside IR35 Role purpose ...

working remotely Travel: Occasional between London/Manchester Scope of the role Our Retail Client is accelerating delivery of a new Configuration Management Database (CMDB) built on BMC Helix, with integration requirements spanning Helix click apply for full job details ...

enterprise CMDB.This role will provide architectural leadership across service management, infrastructure, and enabling technologies, helping stabilise design decisions and ensuring the CMDB is fit for production within a complex, large-scale environment. Role & Responsibilities: Provide end-to-end architectural ownership for a new CMDB and service management platform Shape … govern CMDB design covering discovery, integrations, reconciliation, and service models Ensure alignment with enterprise architecture standards, governance, and ITSM best practice Support service taxonomy, dependency mapping, and service-centric operating models Act as the architectural bridge between service management, infrastructure, engineering, and third-party partners Translate architecture into clear guidance ...

Service Management Architect - BMC Helix implementation (inc. CMDB) - Retail Outstanding contract opportunity to join this global, infamous and well-loved retailer on a contract basis as an ITSM Technology Architect to deliver the design and implementation of BMC Helix and associated CMDB, across the business. You'll need the following … skills and experience: Extensive experience architecting service management tooling including automation Experience of implementing BMC Helix ITSM tool and associated CMDB Experience working within the retail sector Experience decommissioning Legacy ITSM tools Experience aligning with enterprise architecture governance and compliance in global corporations Strong stakeholder management skills, particularly with design ...