processes that support long-term service health and user satisfaction. Ensure operational readiness and service enablement across all transitions. Required Skills & Experience Technical Skills Strong experience with ServiceNow (ITSM, CMDB, Change/Release Management). Proficiency in Microsoft 365 technologies (e.g., Exchange Online, SharePoint, Teams, Intune). Solid understanding of ITIL v4 principles and service lifecycle. Familiarity with monitoring and More ❯
Sheffield, South Yorkshire, England, United Kingdom
McGregor Boyall
or SRE, preferably within infrastructure or developer tooling environments. Proven ability to operationalize global service management frameworks across engineering teams. Deep understanding of ITSM processes, including incident, problem, change, CMDB, and service level management. Strong experience partnering with Product Management and Platform Engineering in fast-moving, digitally focused organizations. Technically fluent across infrastructure, cloud-native services, CI/CD, and More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DFS Furniture Ltd
align asset management with business objectives and drive continuous improvement and automation initiatives. Control & Monitoring: Develop, implement, and maintain effective principles and policies for operating and monitoring asset management controls. CMDB Adoption: Promote the adoption of the ConfigurationManagementDatabase (CMDB) across departments as the single source of truth for IT assets. Service Component Management: Manage service components to meet … business needs and performance targets. Data Integrity & Assurance: Implement controls and checks to ensure data accuracy, adherence to processes, and compliance with policies. Leadership & Guidance: Provide guidance to CMDB users, including suppliers, to maintain data quality and accuracy. Cost Optimisation: Identify opportunities for cost savings, enabling better resource allocation and budget planning. The role is for you if... Were looking More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Nextech Group Limited
in ServiceNow development and administration, including designing and implementing new capabilities. Experience performing platform upgrades. Familiarity with plugins and third-party modules (e.g., VRM/TPRM). Understanding of CMDBconfiguration and use. Experience in regulated environments, supporting controlled change. Experience maintaining critical digital business applications. Solid knowledge of Agile software development methodologies. Benefits: Pension plan and life protection Health More ❯
environment). Strong understanding of ITIL frameworks and operational processes such as incident, change and problem management. Hands-on experience with monitoring tools (e.g. SolarWinds, Zabbix, Nagios) Familiarity with CMDBmanagement and configuration best practices. As a leader, you'll balance accountability with empathy, setting high standards while creating an environment where people feel trusted, supported and motivated to do More ❯
of Configuration Items (CIs) and assets, ensuring proper tracking and documentation. Define, enhance, and implement best practices for asset management, improving efficiency and accuracy. Ensure the ConfigurationManagementDatabase (CMDB) is effectively managed, with up-to-date and accurate asset records. Provide KPI/Metric reports on stock deployment and asset utilisation. Security & Compliance Manage secure disposal of devices through … with security policies. Adhere to all relevant IT security policies and procedures to safeguard assets and data integrity. Oversee the lifecycle management of hardware and software models within the CMDB, following asset management directives. Continuous Improvement & Process Development Apply a continuous improvement mindset to asset management, optimising efficiency and cost-effectiveness. Identify and enhance processes related to asset and configurationMore ❯
of Configuration Items (CIs) and assets, ensuring proper tracking and documentation. Define, enhance, and implement best practices for asset management, improving efficiency and accuracy. Ensure the ConfigurationManagementDatabase (CMDB) is effectively managed, with up-to-date and accurate asset records. Provide KPI/Metric reports on stock deployment and asset utilisation. Security & Compliance Manage secure disposal of devices through … with security policies. Adhere to all relevant IT security policies and procedures to safeguard assets and data integrity. Oversee the lifecycle management of hardware and software models within the CMDB, following asset management directives. Continuous Improvement & Process Development Apply a continuous improvement mindset to asset management, optimising efficiency and cost-effectiveness. Identify and enhance processes related to asset and configurationMore ❯
IT Change & Release Manager/IT Change Manager Leeds area, Hybrid role As Change & Release Manager your responsibilities are to Lead & deliver functions within a large public sector managed service operating within a SIAM (Service Integration and Management) model. Successful More ❯
Batley, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Pro-Connexions Ltd
IT Change & Release Manager/IT Change Manager Leeds area, Hybrid role – As Change & Release Manager your responsibilities are to Lead & deliver functions within a large public sector managed service operating within a SIAM (Service Integration and Management) model. Successful More ❯
IT Change & Release Manager/IT Change Manager Leeds area, Hybrid role – As Change & Release Manager your responsibilities are to Lead & deliver functions within a large public sector managed service operating within a SIAM (Service Integration and Management) model. Successful More ❯
Employment Type: Permanent
Salary: £38000 - £40000/annum £38-£40k + Skill development & Caree