that MyIT provides a cohesive platform for use across UKPN's service management processes (such as Incident, Problem, Change, ConfigurationManagement) Accountable for the CMDB as the escalation point for any issues related to the ConfigurationManagement process, Discovery and the CMDB. DUTIES AND RESPONSIBILITIES OF THE WIDER SERVICE ASSURANCE more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
highly secure site near Reading. Hybrid working is supported after training. Job Summary: As the Application Support Engineer you will support various applications in CMDB and Monitoring. You will carry out daily checks, regular maintenance, patching and incident resolution. Essential skills/qualifications: Windows Server experience Active SC clearance Active more »
anomalies in Vale (and other ITSM platforms as required) working with the wider team to address. Update Dealer and Kyocera Databases Updating the configurationmanagementdatabase as agreed Liaising with field engineers (KSN) to provide support. Resolve technical queries for both contracted and warranty customers. Collaborate with all of the more »
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Oakleaf TCT
implement configurationmanagement policies, procedures, and standards to ensure consistency and accuracy across all systems and products. - Establish and maintain a configurationmanagementdatabase (CMDB) to track all configuration items and their relationships. - Coordinate with stakeholders to identify and document configuration requirements, including hardware, software, documentation, and other assets. - Manage more »