21 of 21 CRM Analyst Jobs in the UK

superstar to lead the way in transforming how we work. We care about wagging tails and working tools, and that's where you come in. As the Dynamics 365 CRM Analyst you'll be the vital link between our operational teams and tech capabilities, analysing and reporting on key data, sniffing out opportunities for improvement and ensuring … an analytical Dynamics 365 whizz with a background managing data and can develop reports using Power BI to report back, this is the role for you. Role: Dynamics 365 CRM Product Analyst AKA Dynamics CRM Solutions Analyst, Dynamics 365 Analyst, Dynamics 365 Systems Analyst, Power BI, BI Analyst More ❯

superstar to lead the way in transforming how we work. We care about wagging tails and working tools, and that’s where you come in. As the Dynamics 365 CRM Analyst you’ll be the vital link between our operational teams and tech capabilities, analysing and reporting on key data, sniffing out opportunities for improvement and ensuring … an analytical Dynamics 365 whizz with a background managing data and can develop reports using Power BI to report back, this is the role for you. Role: Dynamics 365 CRM Product Analyst AKA Dynamics CRM Solutions Analyst, Dynamics 365 Analyst, Dynamics 365 Systems Analyst, Power BI, BI Analyst More ❯

Job Description - CRM Senior Analyst () Job Description CRM Senior Analyst - ( ) Description About MoneyGram We're rebuilding one of the most trusted names in fintech-and doing it like a startup. MoneyGram has been a global leader in cross-border payments for decades, and now we're entering our most exciting chapter yet: a full … operators and builders ready to run at this opportunity, shape the future of a scaled business, and leave their mark. About the Role We're looking for a Senior CRM Analyst to help power the personalization engine behind our customer engagement efforts. In this role, you'll work across campaign planning, execution, testing, and analysis-helping shape … and deliver high-impact CRM programs that improve retention, engagement, and LTV across our key markets. You'll collaborate with regional marketers, product and data teams, and performance creative to build cross-channel CRM campaigns (Email, SMS, Push) that drive measurable outcomes. If you're someone who can jump from HTML QA to campaign analysis to audience logic More ❯

D365 Product Analyst - Outside IR35 - London/Hybrid - £500 - £550 a day - 6 Months As a Dynamics 365 CRM Product Analyst, you will play a key role in enhancing and supporting the organisation’s Microsoft Dynamics 365 CRM and Power Platform capabilities. This multi-faceted role combines business analysis, application support, training, testing, and … product ownership to ensure the CRM platform is effectively leveraged across the organisation. You will work closely with business users and technical teams to drive improvements, deliver training, and ensure the system evolves in line with user needs and strategic goals. KEY RESPONSIBILITIES Product Ownership & Business Analysis • Act as the internal champion for Dynamics 365 CRM and Power … Platform, promoting best practices and identifying opportunities for improvement. • Gather and document business requirements, translating them into functional specifications for system enhancements. • Collaborate with stakeholders to prioritise and deliver CRM improvements aligned with business objectives. Training & Documentation • Develop and deliver user training sessions and materials to support adoption and effective use of Dynamics 365 and Power Platform tools. • Maintain More ❯

CRM Analyst Salary: up to £45,000 Location: West London/Hybrid (3 days per week in the office) Our Client Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one … of the most advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The Insights Analyst will... ...play a critical role in shaping how the brand connects … with millions of loyal customers. You’ll use data to tell stories, optimise CRM campaigns, and guide commercial strategy across loyalty and personalisation. This isn’t just crunching numbers - this is end-to-end ownership of analytics projects that influence real-world outcomes. You’ll dive into SQL, explore A/B testing, and decode the impact of marketing More ❯

CRM Analyst Salary: up to £45,000 Location: West London/Hybrid (3 days per week in the office) Our Client Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one … of the most advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The Insights Analyst will... ...play a critical role in shaping how the brand connects … with millions of loyal customers. You’ll use data to tell stories, optimise CRM campaigns, and guide commercial strategy across loyalty and personalisation. This isn’t just crunching numbers - this is end-to-end ownership of analytics projects that influence real-world outcomes. You’ll dive into SQL, explore A/B testing, and decode the impact of marketing More ❯

ROLE PURPOSE As a Dynamics 365 CRM Product Analyst, you will play a key role in enhancing and supporting the organisation’s Microsoft Dynamics 365 CRM and Power Platform capabilities. This multi-faceted role combines business analysis, application support, training, testing, and product ownership to ensure the CRM platform is effectively leveraged across the organisation. … deliver training, and ensure the system evolves in line with user needs and strategic goals. KEY RESPONSIBILITIES Product Ownership & Business Analysis • Act as the internal champion for Dynamics 365 CRM and Power Platform, promoting best practices and identifying opportunities for improvement. • Gather and document business requirements, translating them into functional specifications for system enhancements. • Collaborate with stakeholders to prioritise … and deliver CRM improvements aligned with business objectives. Training & Documentation • Develop and deliver user training sessions and materials to support adoption and effective use of Dynamics 365 and Power Platform tools. • Maintain up-to-date documentation including user guides, process flows, and training manuals. Testing & Quality Assurance • Design and execute test cases for new features and system changes. • Support More ❯

markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Senior CRM Data Analyst Location: London Hybrid We are looking for … a Senior CRM Analyst to work within the VML Data team. The Senior Analyst will analyse data to deliver value through understanding our clients' customers and the performance of marketing activities. Working closely with the wider analytics and data team you will be responsible for the development and delivery of measurement and insight projects across … skills and knowledge of colleagues, creating and sustaining a learning culture within the team. Skills and experience 3+ years working in a marketing or related field as an analyst or senior analyst Experience of coding languages for analysis (Python & SQL preferred) Experience of platforms such as Salesforce Experience of developing wrireframes and creating dashboards High level More ❯

Business Analyst - Sales Transformation & CRM Contract Role | Hybrid (some travel required) | Outside IR35 3–6 months initially Based Greater Manchester Would you like to use your analysis skills to help transform a growing organisation’s commercial and sales capability from the ground up? Our client is a national organisation that has an excellent purpose within the social … CIO, they are looking to hire an experienced analyst, who has worked on both tech and operational processes, and someone who has experience with Sales transformation and CRM systems; essentially to unleash the art of the possible and support the selection and implementation of a new CRM system. You will be an experienced Sales Transformation & CRM Analyst/Implementation Lead and you will help define and embed a new way of working – with a strong focus on sales processes, CRM strategy, and change management. The business is changing approach within their current growth phase, to become more structured and sales-led. The technology is required to underpin and drive the change, as More ❯

Are you a data-driven CRM expert ready to make a real impact in a purpose-led business that puts pets and their people first? Join our passionate CRM team at Pets at Home as a Senior CRM Analyst on a fixed term contract to cover maternity leave. In this pivotal role, youll partner with … hybrid working (one day per week/fortnight in the office) from our Support Office in Handforth, Cheshire. What youll do: Lead the data, targeting and analytics behind our CRM strategy Optimise customer journeys across the lifecycle Deliver actionable insights through storytelling and visualisation Influence campaign strategy with robust analytics Champion analytical best practices and process improvements What youll … bring: Strong SQL skills and experience with large-scale data warehouses Proven track record in CRM analytics and campaign measurement Ability to translate complex data into clear, commercial insights Experience with tools like Power BI and Salesforce Marketing Cloud (a plus!) A collaborative mindset and mentoring skills We take our inspiration from pets in embracing people from all walks More ❯

Business Data Analyst - Data Migration/As-Is To-Be Analysis (Salesforce CRM) Contract 6 Months, Southampton (Hybrid), £475-525 per day Inside IR35 Contract role for an experienced Business Data Analyst required to support a large-scale transformation programme, focused on replacing legacy systems with Salesforce CRM and delivering strategic improvements to customer … data. You'll bring proven experience in data analysis, data mapping, and data migration projects within CRM or enterprise system transformations. Strong experience of working on as-is/to-be process mapping, impact assessment, and business/data requirements gathering is essential. Understanding of the Salesforce data model and broader Salesforce ecosystem will be a strong advantage. This … role is for a proactive and detail-oriented Data Analyst to support a major CRM and customer data transformation, including the migration from legacy systems to Salesforce. This role will focus on analysing customer data, documenting legacy structures, identifying data quality issues, and supporting data mapping, cleansing, validation, and reconciliation activities. Working closely with cross-functional teams More ❯

Dynamics 365 CE/CRM Business Systems Analyst Job Description I am actively seeking an experienced Business Systems Analyst, with hands on expertise in Dynamics 365 CE/CRM, for a fantastic new role with a reputable global manufacturer. My client has a range of innovative customisation, integration and roll out projects planned around … System customisation/configuration (utilising Power Platform/Power Automate/Power Apps) Functional system testing and key user training Product Ownership - providing ongoing management of solution and ensuring CRM environment is operating effectively for users Skills & Qualifications Strong functional understanding of Dynamics 365 CE/CRM - particularly the Sales module End to end project life cycle skills … links Dynamic, collaborative team environment, with excellent progression prospects Interested? Apply today for more details! To discuss this exciting opportunity in more detail within the Dynamics 365 CE/CRM market, please contact Nick Butter by phone on or send your current CV to .Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics More ❯

Business Data Analyst - Data Migration/As-Is To-Be Analysis (Salesforce CRM) Contract 6 Months, Southampton (Hybrid), £(Apply online only) per day Inside IR35 Contract role for an experienced Business Data Analyst required to support a large-scale transformation programme, focused on replacing legacy systems with Salesforce CRM and delivering strategic improvements to … customer data. You'll bring proven experience in data analysis, data mapping, and data migration projects within CRM or enterprise system transformations. Strong experience of working on as-is/to-be process mapping, impact assessment, and business/data requirements gathering is essential. Understanding of the Salesforce data model and broader Salesforce ecosystem will be a strong advantage. … This role is for a proactive and detail-oriented Data Analyst to support a major CRM and customer data transformation, including the migration from legacy systems to Salesforce. This role will focus on analysing customer data, documenting legacy structures, identifying data quality issues, and supporting data mapping, cleansing, validation, and reconciliation activities. Working closely with cross-functional More ❯

Job Benefits: Outside IR35 Business Analyst - Microsoft Dynamics 365 CRM (Cloud) We're supporting an organisation undergoing a major CRM transformation, scaling up the implementation of Microsoft Dynamics 365 as part of a strategic programme. Key Responsibilities: Support the deployment of Microsoft Dynamics 365 CRM across multiple business functions Gather and translate business requirements into … clear technical and functional documentation Partner with delivery teams and third-party vendors to ensure effective CRM configuration and data integration Facilitate workshops and engage users and stakeholders throughout the project lifecycle Map current and future-state business processes, identifying data and system dependencies Contribute to planning, testing, and realisation of business benefits Work collaboratively with project managers, developers … and cross-functional teams Required Experience: Demonstrable experience as a Business Analyst on Microsoft Dynamics 365 CRM implementations (preferably cloud-based) Experience working within regulated or structured environments such as housing or similar sectors Strong stakeholder management skills, including experience working with both technical and non-technical audiences Ability to operate effectively in dynamic project environments with More ❯

Are you a data-driven CRM expert ready to make a real impact in a purpose-led business that puts pets and their people first? Join our passionate CRM team at Pets at Home as aSenior CRM Analyston afixed term contractto cover maternity leave. In this pivotal role, youll partner with marketing to deliver smart, insight-led … hybrid working (one day per week/fortnight in the office) from our Support Office in Handforth, Cheshire. What youll do: Lead the data, targeting and analytics behind our CRM strategy Optimise customer journeys across the lifecycle Deliver actionable insights through storytelling and visualisation Influence campaign strategy with robust analytics Champion analytical best practices and process improvements What youll … bring: Strong SQL skills and experience with large-scale data warehouses Proven track record in CRM analytics and campaign measurement Ability to translate complex data into clear, commercial insights Experience with tools like Power BI and Salesforce Marketing Cloud (a plus!) A collaborative mindset and mentoring skills We take our inspiration from pets in embracing people from all walks More ❯

Business Analyst with Oracle CRM Systems ?" Milton Keynes Our Client is keen to recruit a seasoned Business Analyst with 5 to 8 years proven track record of working on projects with an understanding of the full project life-cycle. Must be able to demonstrate excellent business analysis skills coupled with excellent techniques and ideally with … some methodology. The Client would like to you have at least 3 to 5 years experience of working with a CRM system - ideally with Oracle CRM ?" although they will consider others. Should be confident with the ability to work well the stakeholders and to guide and lead them to successful end results. The following are some of the More ❯

strengthen its European presence with a strategy geared towards locations that reflect the vision and philosophy of the Ralph Lauren brand. We are seeking a passionate and highly experienced CRM & Data Strategy Analyst to join our Data Strategy team.Reporting into Senior Data Strategy Manager, this individual will be owning analysis of end-to-end CRM and … Marketing activities, owning business as usual (BAU) CRM Reporting, supporting Senior Analysts with ad-hoc requests and data extracts, and reporting back to the business on the success of campaigns, database health and overall CRM performance. o Become a subject matter expert on all CRM journeys/campaigns and associated data landscape, which includes familiarity with key … platforms and having in-depth knowledge of data flows o Own analysis and reporting of CRM/Marketing activities o Own the set-up of BAU CRM campaigns, which includes weekly promotional emails o Build guides and document processes related to CRM journeys and platforms o Report on key marketing activities including database health, acquisitions, and campaign More ❯

well as our product delivery team, you will play a pivotal role in designing solutions for our stakeholders. What you can expect Will act as subject matter expert in CRM, BI Reporting and other Sales & Marketing tools and business process; providing support and guidance to users in the business. Validate solutions through user acceptance testing (UAT) to ensure final … continue to improve efficiency. What you will bring Experience supporting Sales Distribution, Client Service, Marketing and Product Development organizations. 8+ years of Business Analysis experience Minimum of 2+ years CRM platform experience, Salesforce hands-on experience a plus. Solid understanding of the business processes and workflows within Sales and Marketing Ability to lead projects; refines user stories, including identification … well as our product delivery team, you will play a pivotal role in designing solutions for our stakeholders. What you can expect Will act as subject matter expert in CRM, BI Reporting and other Sales & Marketing tools and business process; providing support and guidance to users in the business. Validate solutions through user acceptance testing (UAT) to ensure final More ❯

Your new company CRM/Dynamics Applications Analyst required on a permanent basis for a public sector organisation based in York. This exciting new role is responsible for managing the full lifecycle of one or more critical IT services within the Applications Team. This includes responsibility for application design, implementation, operation, improvement, and retirement stages. Your new … design, and aligning delivery with agile methodologies were appropriate. What you'll need to succeed Excellent communication and stakeholder skills Significant experience configuring, administering, and supporting applications Experience of CRM/Microsift Dynamics and Power Automate would be highly desireable Strong technical knowledge in enterprise application ecosystems, including API integration, relational databases (e.g. SQL Server), and web technologies (e.g. More ❯

Your new company CRM/Dynamics Applications Analyst required on a permanent basis for a public sector organisation based in York. This exciting new role is responsible for managing the full lifecycle of one or more critical IT services within the Applications Team. This includes responsibility for application design, implementation, operation, improvement, and retirement stages. Your new … design, and aligning delivery with agile methodologies were appropriate. What you'll need to succeed Excellent communication and stakeholder skills Significant experience configuring, administering, and supporting applications Experience of CRM/Microsift Dynamics and Power Automate would be highly desireable Strong technical knowledge in enterprise application ecosystems, including API integration, relational databases (e.g. SQL Server), and web technologies (e.g. More ❯

Robert Half are pleased to have partnered with a not-for-profit organisation in Shifnal to recruit a CRM Data Analyst. This is essential in ensuring data is accurate, accessible and strategically used to drive business insight and customer engagement. This will be both a hands-on technical lead and a cross-team collaborator, improving systems, processes and insights … growth. This is a permanent role, paying up to £35,000 with hybrid working (minimum 3 days a week in office). Key Responsibilities Act as primary custodian of CRM system, ensuring its strategic development Maintain accurate and high quality data Develop and maintain dashboards and reports Provide actionable insights to wider business operations Oversee data management including imports …/exports, segmentation updates Lead on CRM optimisation projects Drive consistency in data practices About You Good knowledge of Excel, SQL and CRM systems (Access would be advantageous) Proven experience in data analysis, data extraction Ability to liaise with different levels of stakeholders Experience in translating stakeholder requirements into relevant reports Paying up to £35,000 with competitive More ❯