1 to 25 of 32 CRM Analyst Jobs in the UK

Business Analyst - CRM and Sales Management Join us at Gallagher Re, the trailblazers of the reinsurance world, where every day brings new opportunities to shape the future. We empower our clients with cutting-edge analytics and insights, providing them the confidence to make strategic decisions that transform industries. As a team member, you'll be at the … As our Business Analyst, your curiosity and excellent communication skills—especially in eliciting requirements, understanding interdependencies, and documenting needs clearly—are essential for maintaining and evolving our CRM platform. Working closely with the Product Owner and Salesforce team, you will: Lead requirements-gathering sessions Produce detailed analysis based on your understanding of needs Translate these into clear … Review technical solutions for critical unmet needs You will support a roadmap of recommendations, plan and prioritize work areas, make technical suggestions, and oversee scrum activities to enhance the CRM system. This role offers flexible working arrangements, with occasional travel to the Ipswich or London offices. How You'll Make An Impact Own new enhancement requests, gathering necessary information More ❯

Job Title: Agile CRM Business Analyst – Real Estate (Contract) 📍 Location: London/Remote (Hybrid) 📅 Contract Length: 6 months 💷 Rate: £475–£500/day (Outside IR35) Overview My client, a leading professional services organisation, is seeking a detail-oriented and results-driven Agile CRM Business Analyst to join their team on a 6-month contract … basis. This is a fantastic opportunity for a seasoned BA with CRM and real estate experience to contribute to a high-impact digital transformation programme. In this role, you will work closely with stakeholders across the business to analyse requirements, drive CRM platform enhancements, and deliver solutions that improve customer engagement and support strategic initiatives. The role will … sit within a dynamic, collaborative team and offers the flexibility of remote working with occasional London-based meetings. Key Responsibilities Analyse business needs and translate them into clear CRM system requirements Collaborate with cross-functional stakeholders across sales, marketing, and property management Gather, document, and prioritise business requirements for CRM improvements and features Recommend best practices for CRM More ❯

Job Title: Agile CRM Business Analyst – Real Estate (Contract) 📍 Location: London/Remote (Hybrid) 📅 Contract Length: 6 months 💷 Rate: £475–£500/day (Outside IR35) Overview My client, a leading professional services organisation, is seeking a detail-oriented and results-driven Agile CRM Business Analyst to join their team on a 6-month contract … basis. This is a fantastic opportunity for a seasoned BA with CRM and real estate experience to contribute to a high-impact digital transformation programme. In this role, you will work closely with stakeholders across the business to analyse requirements, drive CRM platform enhancements, and deliver solutions that improve customer engagement and support strategic initiatives. The role will … sit within a dynamic, collaborative team and offers the flexibility of remote working with occasional London-based meetings. Key Responsibilities Analyse business needs and translate them into clear CRM system requirements Collaborate with cross-functional stakeholders across sales, marketing, and property management Gather, document, and prioritise business requirements for CRM improvements and features Recommend best practices for CRM More ❯

Job Title: Agile CRM Business Analyst – Real Estate (Contract) Location: London/Remote (Hybrid) Contract Length: 6 months Rate: £475–£500/day (Outside IR35) Overview My client, a leading professional services organisation, is seeking a detail-oriented and results-driven Agile CRM Business Analyst to join their team on a 6-month contract … basis. This is a fantastic opportunity for a seasoned BA with CRM and real estate experience to contribute to a high-impact digital transformation programme. In this role, you will work closely with stakeholders across the business to analyse requirements, drive CRM platform enhancements, and deliver solutions that improve customer engagement and support strategic initiatives. The role will … sit within a dynamic, collaborative team and offers the flexibility of remote working with occasional London-based meetings. Key Responsibilities Analyse business needs and translate them into clear CRM system requirements Collaborate with cross-functional stakeholders across sales, marketing, and property management Gather, document, and prioritise business requirements for CRM improvements and features Recommend best practices for CRM More ❯

Business Analyst – Guest Data and CRM Systems Salary: Competitive Salary fixed term contract HOURS: Full Time Department: IT Brand: Mitchells & Butlers Vacancy Type: Head office role We have an exciting opportunity for a Business Analyst to join our award-winning IT team on an initial 12-month fixed term contract. You will be responsible for … gathering, analysing, documenting, prioritising, and owning data and business requirements as part of a complex Guest Data and CRM transformation programme. This is a genuine chance to be part of a game-changing moment within a leading hospitality organisation. The ideal candidate will have strong experience working with CRM systems and be comfortable with the language of data … done. What you will do as Business Analyst Become the custodian of knowledge and the main point of contact within Mitchells and Butler’s... Analyse the existing CRM and Guest Data processes in depth, to understand fully the end-to-end processes involved and any interdependencies with other programme workstreams. Build relationships with the Digital Product Owners More ❯

seeking a skilled Business Analyst to join our clients team in Birmingham. The ideal candidate will have strong expertise working on Digital Customer Experience type projects, including CRM and Data led Marketing systems. You will collaborate closely with digital and product teams to lead requirements and documentation for a new CRM and Marketing system implementation. Experience … of Retail/Customer interaction type CRM/Marketing environments will be a big benefit. Responsibilities: - Analyse and interpret business processes, customer interactions and touchpoints to enhance CRM strategies and improve customer experience. - Work with marketing teams to understand the needs of large volume data-driven and AI campaign tools. - Collaborate with digital and product teams to identify … opportunities for product enhancements and process improvements. - Develop requirements for reporting and dashboards. - Work closely with Data Engineering teams to elicit data migration requirements for migration to new CRM and Marketing systems. Requirements: - Proven experience as a Business Analyst, preferably in Customer Experience, CRM, or Marketing. - Strong analytical skills and proficiency in data analysis tools. - Experience More ❯

Business Analyst - MS Dynamics CRM and Marketing 6 Month Contract - Inside IR35 (Umbrella/PAYE) Remote/Paddington My client who are a specialised technology company are looking to recruit a Business Analyst - MS Dynamics CRM and Marketing experience to join them on an initial 6-month contract, working with their team based remotely. … Projects for the Business Analyst with MS Dynamics CRM and Marketing experience include: me+ Global Project - Creating a global standardised CRM solution for CIC Agents Global Marketing Performance - Collating disparate data sources into a centralised location and building reports and dashboard that clearly show marketing performance per market Consent 2.0 - Synchronise CRM consent data with … OneTrust and streamline the way consent is captured for HCPs globally Specific skills and capabilities for the Business Analyst with MS Dynamics CRM and Marketing experience: Business Analyst expertise Context switching and stakeholder management Methodical and detailed requirements/user story capture Clear and frequent communications with all stakeholders and the project team Confidence to More ❯

CRM Analyst Were hiring! Join our team of innovators and game changers.. Are you looking for a role where your skills are valued, your ideas matter and your development and growth is priority? At HomeLet, we are on a mission.to revolutionise the tenant referencing landscape and create unforgettable customer experiences for all the right reasons. We need … including professional study options and apprenticeships which are available to all employees, and which will support your career development Job Overview: We are seeking a motivated and detail-oriented CRM Analyst to join our growing team. As a Salesforce/HubSpot Analyst, you will be responsible for optimizing our CRM systems, ensuring data accuracy … and leveraging advanced features to improve sales, marketing, and customer service processes. You will work closely with cross-functional teams to analyze and report on CRM performance, implement process improvements, and ensure effective use of Salesforce and HubSpot tools. This role offers an exciting opportunity for someone with a strong technical background in CRM platforms to have a More ❯

markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Senior CRM Data Analyst Location: London (Hybrid) We are looking … for a Senior CRM Analyst to work within the VML Data team. The Senior Analyst will analyze data to deliver value through understanding our clients' customers and the performance of marketing activities. Working closely with the wider analytics and data team, you will be responsible for the development and delivery of measurement and insight projects … data-informed culture. Support the development of junior team members and promote a learning environment. Skills and Experience 3+ years in marketing or a related field as an analyst or senior analyst. Proficiency in coding languages such as Python and SQL. Experience with platforms like Salesforce. Experience designing wireframes and creating dashboards. Strong skills in Microsoft Word, Excel More ❯

markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Senior CRM Data Analyst Location: London Hybrid We are looking … for a Senior CRM Analyst to work within the VML Data team. The Senior Analyst will analyse data to deliver value through understanding our clients’ customers and the performance of marketing activities. Working closely with the wider analytics and data team you will be responsible for the development and delivery of measurement and insight projects … skills and knowledge of colleagues, creating and sustaining a learning culture within the team. Skills and experience 3+ years working in a marketing or related field as an analyst or senior analyst. Experience of coding languages for analysis (Python & SQL preferred). Experience of platforms such as Salesforce. Experience of developing wireframes and creating dashboards. High level Microsoft More ❯

Are you a CRM specialist who thrives on solving complex problems, building stakeholder relationships, and driving system transformation? We're looking for an experienced CRM System Analyst to join our team on a fixed-term basis and take the lead in ensuring our Microsoft Dynamics CRM platform is delivering maximum value. You'll play a … pivotal role across two major projects focused on customer retention and legal compliance, working closely with teams across the business to align our CRM strategy with organisational goals. This is a great opportunity to work in a collaborative, agile environment where your input will directly shape how we manage customer data, streamline processes, and ensure legal and operational compliance. … help shape the future of how we connect with our customers and manage our data. What you'll be doing Leading the analysis, configuration, and enhancement of Microsoft Dynamics CRM Collaborating with stakeholders to translate business needs into CRM functionality and workflows Supporting the delivery of two major projects (Retention & Legal) with clear CRM objectives Overseeing CRM More ❯

freeport status to our customers . The successful candidate will be responsible for transforming raw data into actionable insights that enhance our logistics and supply chain offerings optimising our CRM system, developing insightful BI reports and dashboards and collaborating extensively with internal stakeholders and external customers. The ideal candidate will possess a strong analytical mindset, proficiency in BI tools … and CRM platforms and have an understanding of logistics and supply chain principles. Key responsibilities include: Collect, clean, analyse and interpret complex datasets from multiple sources such as Analytics Data Hub, CARGOES, Alphaliner, Panjiva, Statista, TMS, WMS, ERP, and CRM Develop and maintain BI reports, dashboards and visualisations to track key performance indicators Identify trends, patterns in data … to provide actionable insights and recommendations for supply chain improvements and strategic decision making Administer and maintain the company CRM system (Microsoft Dynamics), ensuring data integrity, accuracy and completeness Implement strategies to optimise CRM usage for the wider commercial team Customise and configure the CRM platform to meet evolving business needs, including workflow automation, data integration and More ❯

Senior Business Applications Analyst - CRM Job Category : Indiv Contributor-Slry Requisition Number : SENIO002749 Posted : March 20, 2025 Employment Type : Full-Time Locations London, 000000, GBR Description SUMMARY The Analyst, Operations - Business Applications is an experienced and dynamic team player who will play a pivotal role in the implementation and ongoing support of Welltower's Yardi … CRM and RentCafé modules. The ideal candidate possesses the ability to work cross-functionally to streamline the sales process and improve operational efficiencies. The Analyst, Operations - Business Applications will be required to work within a high demand, performance-driven environment that focuses on implementing scalable solutions that are aligned with the company's overall business strategy. KEY … expertise in designing and optimizing resident journeys, ensuring standardization Works closely with the Yardi Implementation team and third-party data consultants in the execution of the implementation of the CRM and RentCafé modules Collaborates with AVP, Operations in the development and implementation of comprehensive training programs across multiple mediums Contributes to maintaining project plans and timelines Conducts comprehensive training More ❯

Analyst, Operations – Business Applications is an experienced and dynamic team player who will play a pivotal role in the implementation and ongoing support of Welltower’s Yardi CRM and RentCafe modules. The ideal candidate possesses the ability to work cross-functionally to streamline the sales process and improve operational efficiencies. The Analyst, Operations – Business Applications … expertise in designing and optimizing resident journeys, ensuring standardization Work closely with the Yardi Implementation team and third-party data consultants in the execution of the implementation of the CRM and RentCafé modules Works closely with AVP, Operations in the development and implementation of comprehensive training programs across multiple mediums Contributes to maintaining project plans and timelines Conducts comprehensive … training to ensure proficient CRM and RentCafe system use Provides ongoing support addressing issues, and continuously optimizing workflows Collaborates with internal support teams to resolve challenges Implements quality assurance processes Understands and fosters cross-program and cross-functional dependencies to champion execution success and maximize value capture Establishes best practices and ensures solution delivery adheres to defined standards Manages More ❯

Business Analyst with Oracle CRM Systems - Milton Keynes Our Client is keen to recruit a seasoned Business Analyst with 5 to 8 years proven track record of working on projects with an understanding of the full project life-cycle. Must be able to demonstrate excellent business analysis skills coupled with excellent techniques and ideally with … some methodology. The Client would like to you have at least 3 to 5 years experience of working with a CRM system - ideally with Oracle CRM - although they will consider others. Should be confident with the ability to work well the stakeholders and to guide and lead them to successful end results. The following are some of the More ❯

Join us on the Journey National Express are recruiting an experienced CRM Insight Analyst to join our team. Based at our Head Office in Digbeth , the successful candidate will drive data-led decision-making across our marketing activities. Using Salesforce Marketing Cloud, focusing on optimising customer segmentation, refining audience selections, and analysing customer behaviours to support personalised … also be responsible for delivering actionable insights to enhance customer engagement, retention, and loyalty, while ensuring data accuracy and regulatory compliance. By leveraging customer and marketing performance data, the CRM Insight Analyst plays a key part in supporting commercial growth and helping the business tell a compelling story through data. What you'll do: Apply analytical knowledge … and measurement to determine the effectiveness of CRM, Marketing and Business Development activity with a view to continuous improvement Develop and maintain performance dashboards as required for key activity. Monitor trends and supply actionable insight to key stakeholders, through either Tableau/and or existing tools Support the new product development pipeline by providing insightful data analytics, models and More ❯

the next steps. About My Application I confirm I have the right to work in the UK I confirm that my details are complete and correct Job Title: Salesforce CRM Support Analyst Job Reference: LM1227373SevSCSA Job Description FM Conway is currently recruiting for a Salesforce CRM Support Analyst to join our IT Team. In … while customising the Salesforce platform to enhance business value. This is a full time, permanent position based from our head office in Sevenoaks, Kent. The duties of the Salesforce CRM Support Analyst will include: Logging, prioritising and managing IT support requests in the ticketing system Providing 1st and 2nd line support for CRM applications diagnosing and … three pillars that we will drive greater efficiency and innovation for both FM Conway and our clients. So if you would like to Join our Family as our Salesforce CRM Support Analyst then please click ‘apply’ today . Closing Date: 06/02/2025 FM Conway is an award-winning equal opportunities employer. We recognise that More ❯

Social network you want to login/join with: CRM E-Commerce and Marketing Analyst, slough col-narrow-left Client: Moss Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: About Us: Our Vision is to be admired for More ❯

About Us: Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. More ❯

About Us: Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. More ❯

a principal analyst to join the marketing analytics team. If you're passionate about extracting, analyzing, and interpreting customer data to provide actionable insights that enhance our CRM strategies and optimize customer engagement, we’d love to have you on board! What you'll do: Analyze customer behavior, segmentation, and trends to identify opportunities for targeted marketing … multidisciplinary team for regular model deployments. Design, code, experiment and implement models and algorithms to enhance customer communications and optimize business results. Collaborate with cross-functional teams to implement CRM strategies that align with business objectives and improve customer experience. Conduct incremental tests and performance analysis of marketing campaigns to optimize ROI and conversion rates. Stay current with industry … trends and best practices in CRM, marketing analytics, and customer segmentation techniques. Ensure data quality and integrity by working with data engineering teams to manage and preprocess large datasets. What you'll need: Bachelor’s or Master’s degree in Statistics, Data Science, Economics, or a related field. 7+ years of proven experience in customer analytics, customer segmentation, or More ❯

globally. With an ambitious and collaborative team, we pride ourselves on delivering best-in-class hiring experiences. As we scale, we’re looking for a commercially savvy, hands-on CRM Analyst to join us and help strengthen our operations backbone. Join the journey at Pivotal Partners, where greatness begins with humble origins. We're not just recruiters … teams. We specialise in consulting and constructing high-performing Go-To-Market (GTM), Technical and customer success functions for emerging disruptors in the technology industry. Role Overview: As our CRM Analyst, you’ll lead the complete customisation and overhaul of our CRM/database system. This role is critical to our growth — you’ll build a … Planning and Information Technology Industries Technology, Information and Media Referrals increase your chances of interviewing at Pivotal Partners by 2x Sign in to set job alerts for “Customer Relationship Management Analyst” roles. Customer Relationship Management Specialist London, England, United Kingdom 3 weeks ago Customer Relationship Management Manager London Area, United Kingdom £75,000.00-£80,000.00 1 month ago More ❯

A client of Synapri is seeking an experienced CRM Data Analyst to join their remote team. The ideal candidate will have 3-5 years of CRM data analysis experience, with strong expertise in Salesforce essential for the role. Proficiency in SQL is a must, enabling efficient data management and insightful reporting. This role suits a detail … oriented analyst passionate about leveraging CRM data to drive business decisions. Apply now to advance your career with a leading company through Synapri's recruitment services. Position: Data Analyst Job Type: Full-Time Location: Remote (London) About the Role Are you a CRM Data Analyst looking for a new contracting role? If … so, please see below. I am currently working with a Software Development organisation seeking a CRM Data Analyst to support a consolidation and transformation program. This includes supporting a lead-to-cash transformation, with experience in downstream finance processes being a plus. Responsibilities include ensuring customer master data quality, supporting enrichment strategies, enabling clean data for lead More ❯

System Configuration Analyst (Dynamics 365 CRM), UK Client: [Client details not provided] Location: UK, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: b271642c33aa Job Views: 3 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: What that means day to day Details about daily responsibilities are not provided. What you’ll need to be successful More ❯

JOB TITLE: 132715 CRM Data Analyst SALARY: £47,790 - £53,100 LOCATIONS: Edinburgh HOURS: Full-Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office in Edinburgh. This is a 12 month fixed term contract opportunity About This Opportunity Are … Lloyds Banking Group, we're proud to serve millions of customers and communities across the UK. Our work underpins the economy and helps people and businesses thrive. As a CRM Data Analyst, you'll play a key role in shaping how we use data to deliver exceptional customer outcomes and drive strategic success. If you're looking … streamline reporting processes Support small-scale data projects and contribute to larger initiatives that enhance business insight Provide tailored data support across the organisation and step in for the CRM Data Lead when needed Why Lloyds Banking Group? We're on an exciting journey and there couldn't be a better time to join us. The investments we're More ❯