10 of 10 CRM Analyst Jobs in the UK

CRM ANALYST UP TO £40,000 LONDON THE COMPANY: Join a fashion brand at the forefront of the industry, known for its commitment to delivering exceptional customer experiences. THE ROLE: As the CRM Analyst, you will play a crucial role in shaping the organisation's CRM strategies through data-driven insights. Your direct … customer/CRM analytics experience, along with your skills in SQL, data visualisation, and Excel, will enable you to analyse customer data, provide actionable insights, and contribute to the overall success of the fashion brand. The CRM Analyst will have the following responsibilities:- Utilise SQL for data extraction, transformation, and analysis.- Conduct direct customer and CRM analytics to enhance customer experiences.- Develop reports and dashboards using data visualisation tools.- Analyse CRM data to identify trends, preferences, and behaviours.- Collaborate with cross-functional teams to integrate CRM insights into business strategies.- Translate complex data-driven findings into actionable recommendations.- Stay up-to-date with industry trends and best practices in CRM analytics. YOUR More ❯

Data Analyst (CRM) | Luxury Retail | Competitive Salary | Central London/Hybrid We are working on an exciting opportunity with a global luxury retailer that is hiring for a Data Analyst (CRM) to join their growing team The Company Founded over 50 years ago, they have become one of the most recognisable brands on the … more than £5bn a year. They have become one of the leading companies within the luxury retail space The Role They are looking for a Data Analyst (CRM) to join a growing team at the heart of customer data and marketing. In this role, you’ll analyse and optimise CRM activities, deliver clear reporting and insights … influence senior stakeholders, you’ll play a key part in improving customer journeys and driving smarter decision-making. The Candidate Key attributes of a suitable Data Analyst (CRM) : 2+ years’ experience in data analytics or CRM, with proven ability to deliver actionable insights Proficiency in SQL (with Tableau and Python desirable) to analyse and visualise complex More ❯

Data Analyst (CRM) | Luxury Retail | Competitive Salary | Central London/Hybrid We are working on an exciting opportunity with a global luxury retailer that is hiring for a Data Analyst (CRM) to join their growing team The Company Founded over 50 years ago, they have become one of the most recognisable brands on the … more than £5bn a year. They have become one of the leading companies within the luxury retail space The Role They are looking for a Data Analyst (CRM) to join a growing team at the heart of customer data and marketing. In this role, you’ll analyse and optimise CRM activities, deliver clear reporting and insights … influence senior stakeholders, you’ll play a key part in improving customer journeys and driving smarter decision-making. The Candidate Key attributes of a suitable Data Analyst (CRM) : 2+ years’ experience in data analytics or CRM, with proven ability to deliver actionable insights Proficiency in SQL (with Tableau and Python desirable) to analyse and visualise complex More ❯

Senior CRM Analyst North London – 3 days per week onsite Up to £60,000 + 10% bonus JOIN A CRM FUNCTION IN TRANSFORMATION This is a brilliant opportunity to join a high-impact CRM analytics team at a well-known UK brand undergoing significant digital transformation. With new platforms, tools, and a clear focus on … customer-centricity, this is the chance to get stuck into both the decisioning and analytics sides of CRM in a business where data drives strategy. THE COMPANY This business is a household name — a major player in the gaming and entertainment space — with a remit that combines commercial ambition and social impact (they donate over £30m every week to … . They’re one of the UK’s biggest marketing spenders, and analytics is at the heart of that investment. They’re in the midst of a multi-year CRM transformation, bringing in new tools and evolving how they target, personalise, and optimise communications across email, app, web, push, paid social and more. With significant investment in platforms and More ❯

Senior CRM Analyst North London – 3 days per week onsite Up to £60,000 + 10% bonus JOIN A CRM FUNCTION IN TRANSFORMATION This is a brilliant opportunity to join a high-impact CRM analytics team at a well-known UK brand undergoing significant digital transformation. With new platforms, tools, and a clear focus on … customer-centricity, this is the chance to get stuck into both the decisioning and analytics sides of CRM in a business where data drives strategy. THE COMPANY This business is a household name — a major player in the gaming and entertainment space — with a remit that combines commercial ambition and social impact (they donate over £30m every week to … . They’re one of the UK’s biggest marketing spenders, and analytics is at the heart of that investment. They’re in the midst of a multi-year CRM transformation, bringing in new tools and evolving how they target, personalise, and optimise communications across email, app, web, push, paid social and more. With significant investment in platforms and More ❯

Senior CRM Analyst Location: Watford Junction (3 days per week in office) Salary: Up to £60,000 + 10% bonus Company Join a market-leading entertainment and gaming business during a period of major digital transformation. With one of the largest marketing spends in the UK, they're investing heavily in data, technology, and personalisation to deliver … smarter, more customer-centric campaigns. CRM is at the heart of this strategy, with new platforms, advanced tracking, and deeper analytics capabilities already being rolled out. It's an exciting time to join and make an impact. Role & Responsibilities: As a Senior CRM Analyst, you'll sit within the Decisioning & Analytics team, working across both targeting … end campaigns Contribute to personalisation, automation, and advanced segmentation strategies Lead on key campaign streams, shaping logic, testing effectiveness, and improving results Your Skills & Experience: 3+ years' experience in CRM, marketing analytics, or decisioning Strong SQL skills - essential for building audiences and analysing data Experience with Salesforce Marketing Cloud (or similar CRM platforms) preferred Proven ability to measure More ❯

CRM Analyst Salary: up to £45,000 Location: West London/Hybrid (3 days per week in the office) Our Client Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one … of the most advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The Insights Analyst will... ...play a critical role in shaping how the brand connects … with millions of loyal customers. You’ll use data to tell stories, optimise CRM campaigns, and guide commercial strategy across loyalty and personalisation. This isn’t just crunching numbers - this is end-to-end ownership of analytics projects that influence real-world outcomes. You’ll dive into SQL, explore A/B testing, and decode the impact of marketing More ❯

CRM Analyst Salary: up to £45,000 Location: West London/Hybrid (3 days per week in the office) Our Client Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one … of the most advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The Insights Analyst will... ...play a critical role in shaping how the brand connects … with millions of loyal customers. You’ll use data to tell stories, optimise CRM campaigns, and guide commercial strategy across loyalty and personalisation. This isn’t just crunching numbers - this is end-to-end ownership of analytics projects that influence real-world outcomes. You’ll dive into SQL, explore A/B testing, and decode the impact of marketing More ❯

interdependencies, and documenting requirements with clarity? Do you thrive in dynamic environments focused on continuous improvement? Join our team as a Business Analyst supporting our evolving Salesforce CRM platform. We're seeking an experienced Technical Business Analyst to shape the future of our CRM platform. Collaborating with the Product Owner and Salesforce team, you … where needed to clarify needs, support roadmap prioritisation, and input into the product strategy to help drive value to the business. Additionally, you'll oversee scrum activities to drive CRM system enhancements, helping the team adhere to best practices & work most effectively together. How you'll make an impact Manage incoming enhancement requests, gathering information for prioritisation. Conduct detailed … alignment. Plan and execute User Acceptance Testing (UAT), including test case creation and remediation. About You 2+ years in business analysis, solution architecture, or product management. Salesforce expertise or CRM platform experience, including system administration and workflows. Certification in Product Management, Business Analysis, Project Management, or Scrum/Agile. Background in reinsurance, insurance, or financial services. Strong skills in More ❯

An exciting opportunity has arisen for a seasoned CRM Business Analyst to join a growing firm in the wealth management sector based out of London. This role is designed for individuals passionate about enhancing customer experiences through innovative CRM solutions, with specific expertise in CRM systems such as Salesforce or Microsoft Dynamics. Key Responsibilities: Leveraging More ❯

An exciting opportunity has arisen for a seasoned CRM Business Analyst to join a growing firm in the wealth management sector based out of London. This role is designed for individuals passionate about enhancing customer experiences through innovative CRM solutions, with specific expertise in CRM systems such as Salesforce or Microsoft Dynamics. Key Responsibilities: Leveraging More ❯

incredible environment, excellent flexibility, and benefits that are hard to beat — including an outstanding 11% pension and a workplace people rarely want to leave. Dynamics 365 Product Support Analyst Location: SW London/Surrey borders (near Kingston Upon Thames) Salary: Up to £47,000 + Bonus + 11% Pension + 25 days rising to 29 + Excellent Benefits … The Role You’ll join a forward-thinking Business Solutions team as the go-to Product Support Analyst for their Dynamics 365 platform. It’s a varied and rewarding role where no two days are the same — a mix of: Supporting and guiding users on Dynamics 365. Troubleshooting, problem-solving, and improving how the platform is used. Reviewing … the business, and get people genuinely excited about using the platform. To succeed, you’ll need experience in most of the following: Supporting applications built on Microsoft Dynamics 365 (CRM). Power Platform (Power Apps, Power Automate, Power BI). Training end users and creating training documentation. Writing specifications, UAT, or test design. Strong communication skills — explaining technical concepts More ❯

incredible environment, excellent flexibility, and benefits that are hard to beat — including an outstanding 11% pension and a workplace people rarely want to leave. Dynamics 365 Product Support Analyst Location: SW London/Surrey borders (near Kingston Upon Thames) Salary: Up to £47,000 + Bonus + 11% Pension + 25 days rising to 29 + Excellent Benefits … The Role You’ll join a forward-thinking Business Solutions team as the go-to Product Support Analyst for their Dynamics 365 platform. It’s a varied and rewarding role where no two days are the same — a mix of: Supporting and guiding users on Dynamics 365. Troubleshooting, problem-solving, and improving how the platform is used. Reviewing … the business, and get people genuinely excited about using the platform. To succeed, you’ll need experience in most of the following: Supporting applications built on Microsoft Dynamics 365 (CRM). Power Platform (Power Apps, Power Automate, Power BI). Training end users and creating training documentation. Writing specifications, UAT, or test design. Strong communication skills — explaining technical concepts More ❯

incredible environment, excellent flexibility, and benefits that are hard to beat — including an outstanding 11% pension and a workplace people rarely want to leave. Dynamics 365 Product Support Analyst Location: SW London/Surrey borders (near Kingston Upon Thames) Salary: Up to £47,000 + Bonus + 11% Pension + 25 days rising to 29 + Excellent Benefits … The Role You'll join a forward-thinking Business Solutions team as the go-to Product Support Analyst for their Dynamics 365 platform. It's a varied and rewarding role where no two days are the same — a mix of: Supporting and guiding users on Dynamics 365. Troubleshooting, problem-solving, and improving how the platform is used. Reviewing … the business, and get people genuinely excited about using the platform. To succeed, you'll need experience in most of the following: Supporting applications built on Microsoft Dynamics 365 (CRM). Power Platform (Power Apps, Power Automate, Power BI). Training end users and creating training documentation. Writing specifications, UAT, or test design. Strong communication skills — explaining technical concepts More ❯

Robert Half are pleased to have partnered with a not-for-profit organisation in Shifnal to recruit a CRM Data Analyst. This is essential in ensuring data is accurate, accessible and strategically used to drive business insight and customer engagement. This will be both a hands-on technical lead and a cross-team collaborator, improving systems, processes and insights … growth. This is a permanent role, paying up to £35,000 with hybrid working (minimum 3 days a week in office). Key Responsibilities Act as primary custodian of CRM system, ensuring its strategic development Maintain accurate and high quality data Develop and maintain dashboards and reports Provide actionable insights to wider business operations Oversee data management including imports …/exports, segmentation updates Lead on CRM optimisation projects Drive consistency in data practices About You Good knowledge of Excel, SQL and CRM systems (Access would be advantageous) Proven experience in data analysis, data extraction Ability to liaise with different levels of stakeholders Experience in translating stakeholder requirements into relevant reports Paying up to £35,000 with competitive More ❯

Robert Half are pleased to have partnered with a not-for-profit organisation in Shifnal to recruit a CRM Data Analyst. This is essential in ensuring data is accurate, accessible and strategically used to drive business insight and customer engagement. This will be both a hands-on technical lead and a cross-team collaborator, improving systems, processes and insights … month fixed term contract role, paying up to £35,000 with hybrid working (minimum 3 days a week in office). Key Responsibilities Act as primary custodian of CRM system, ensuring its strategic development Maintain accurate and high quality data Develop and maintain dashboards and reports Provide actionable insights to wider business operations Oversee data management including imports/… exports, segmentation updates Lead on CRM optimisation projects Drive consistency in data practices About You Good knowledge of Excel, SQL and CRM systems (Access would be advantageous) Proven experience in data analysis, data extraction Ability to liaise with different levels of stakeholders Experience in translating stakeholder requirements into relevant reports Paying up to £35,000 with competitive benefits More ❯