Remote Technical Support Engineer (French-speaking)
- Hiring Organisation
- Ketch
- Location
- Bridgwater, Somerset, UK
issues Use tools like Postman to troubleshoot API calls, inspect requests/responses, and identify root cause Investigate and resolve issues across JavaScript, HTML, CSS, and front-end behavior Document fixes, known issues, and reusable solutions for the broader support and services teams Provide hand-off and continuity coverage … support, solutions, or implementation role at a B2B SaaS company (pure software -- not hardware, networking, or systems integration) Strong working knowledge of JavaScript, HTML, CSS, and APIs Comfortable using Postman or similar tools to troubleshoot API behavior Experience administering or supporting SaaS platforms Genuine technical curiosity -- self-directed learner ...