1 to 25 of 42 Technical Support Engineer Jobs in the South West

there are occasional problems experienced by the users – component failures, software bugs, documentation issues or the customer may simply need guidance and/or advice. The Candidate: As a Support Engineer, you will leverage your technical expertise as an integral part of the company’s mission, to deliver exceptional technical support to their international household … name and industry leading clientele. Working closely with a friendly and close-knit team, you will report to the Support Services Manager for Technology products. The Role: Your responsibilities will include diagnosing and resolving issues related to advanced, test and simulation systems, troubleshooting component failures, addressing software bugs, resolving documentation issues, and providing guidance to customers. Effective communication of … technical information to both technical and non-technical audiences is essential for ensuring customer satisfaction. This role ideally requires an Engineering related HNC/Degree (Foundation Degree is fine), and 2+ years of industry experience. In addition to providing direct support to customers, you will collaborate with the in-house engineering team to escalate and resolve More ❯

Social network you want to login/join with: Technical Support Engineer Tier I, bristol col-narrow-left Client: Action1 Location: bristol, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯

Social network you want to login/join with: Technical Support Engineer Tier I, swindon, wiltshire col-narrow-left Client: Action1 Location: swindon, wiltshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯

by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance … the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An ideal candidate will: Have strong expertise in Microsoft Windows operating systems. Ability to identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to More ❯

Join to apply for the Technical Support Engineer role at Films at 59 Continue with Google Continue with Google 1 day ago Be among the first 25 applicants Join to apply for the Technical Support Engineer role at Films at 59 Films at 59 are looking for a Technical Support Engineer … knowledge-sharing and teamwork. We strive to create a positive and sustainable environment that treats everyone with respect and provide a first class service to our clients. As a Technical Support Engineer, you will play a key role in maintaining the infrastructure that supports our high-end post production workflows. You’ll ensure system stability across editing … audio, and operations by resolving technical issues and minimising downtime. Working closely with clients and internal teams, you’ll diagnose and resolve software, hardware, and network problems, helping deliver reliable and secure IT systems for the media and broadcast industry. In This Role, You Will Provide front-line technical support for hardware, networks, and Linux-based systems More ❯

Technical Support Engineer/Field & Remote Support Engineer Location: Redruth, Cornwall, UK Full-Time, Permanent As a Technical Support Engineer/Field & Remote Support Engineer you will play a key role within the Global Technical Support Team, providing high-quality 1st and 2nd line support for a … worldwide customer base across a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes … assisting with training and mentoring other team members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of Technical Support Engineer/Field & Remote Support Engineer Respond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technical support across multiple systems and More ❯

Technical Support Engineer/Field & Remote Support Engineer Location: Redruth, Cornwall, UK Full-Time, Permanent As a Technical Support Engineer/Field & Remote Support Engineer you will play a key role within the Global Technical Support Team, providing high-quality 1st and 2nd line support for a … worldwide customer base across a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes … assisting with training and mentoring other team members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of Technical Support Engineer/Field & Remote Support Engineer Respond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technical support across multiple systems and More ❯

Job Description Technical Sat-Com Support Engineer Location: Pool, Redruth Type: Full-Time | 12-hour shifts on a 4-on, 4-off rotation (days and nights) | Permanent Overview : A leading technology-driven organisation is seeking a technically skilled and customer-focused Technical Support Engineer to join its Global Customer Support team in Pool … Redruth. This is a hands-on role supporting a global client base across satellite communications, IP networking, and firewall technologies. As a senior engineer on shift, you will play a key role in mentoring junior staff, resolving complex technical issues, and maintaining operational excellence within a 24/7 support environment. Key Responsibilities: Provide 2nd line technical support across a range of satellite, networking, and IT infrastructure technologies Proactively monitor and respond to network and system alerts, identifying and resolving issues in line with SLAs Troubleshoot IP routing, switching, and RF-related faults across customer and internal systems Deliver exceptional customer service, managing support tickets from initial contact through to resolution Assist in training More ❯

Technical Support Engineer Salisbury - 5 Days on-site £30,000 - £35,000 + benefits This is an excellent opportunity for a Technical Support Engineer to join a company that offers an exciting chance to learn industry knowledge within a business that has been established over 50 years. This company is a leading manufacturer of … the healthcare and life sciences sectors. They operate on a global scale, shipping to over 90 different countries. In this varied role, you will be responsible for providing product support to customers globally. Responsibilities include: Answering incoming calls, emails, and online chat inquiries to diagnose and troubleshoot common problems remotely. Providing clear and concise technical guidance to customers … over the phone, including step-by-step instructions for resolving issues. The ideal candidate will have prior experience in customer service or technical support, preferably in a demanding environment. Excellent communication and interpersonal skills, both written and verbal, are essential, along with strong problem-solving and analytical abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required. More ❯

Supplier Technical Support - Principal Engineer Company : Safran Landing Systems Job field : Supply chain Location : Gloucester, England, United Kingdom Contract type : Permanent Contract duration : Full-time Professional status : Employees/Staff Join Safran Landing Systems in Gloucester as a Supplier Technical Support - Principal Engineer, playing a key role in supporting the Transfer and NPI (New … exciting time to join our growing local team. Looking after the people who make Safran great is a priority for us. We offer a range of benefits designed to support you, both in and outside of work. • We value your time: We have an early finish on a Friday, giving you time to recharge. • Time to unwind: Start with … forefront of aerospace technology, creating safer, more sustainable aviation for the next generation of aerospace. It's easy to take flying for granted, or forget the incredible amount of technical skills, capability and co-ordination required to create an aircraft. At Safran, we never take it for granted. Our people's talents and skills come together to make the More ❯

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Gloucester Client: Hawksworth Location: Gloucester, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software company specializing in DevOps, version control, and security Fully … as Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, reportedly used by NASA and other major organizations. We are seeking a Senior Technical Support Engineer with expertise in supporting PHP applications, especially Zend Framework. Your role will involve providing technical support for the client's environment, working on … What does your day look like? Represent our client as the first point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support Hands-on experience with PHP-related technologies Linux and Windows server experience Basic networking and shell scripting If this sounds like More ❯

Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, with clients including NASA. We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework. In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers. Database experience, especially on mainframes, is a plus but not essential. What does your day look like? Represent our client as the first … point of contact Help customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support, hands-on experience with PHP-related technology, Linux and Windows server experience, basic networking and shell scripting If you are excited about joining a global engineering/software company with clients like NASA More ❯

Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Responsibilities: Provide technical support for PHP-based applications, including Zend Framework, across Linux and Windows environments. Diagnose and troubleshoot performance and integration issues. Represent the company as the first point of contact for clients. Assist … customers by demonstrating expertise in PHP technologies. Requirements: 5+ years in technical support roles. Hands-on experience with PHP-related technologies. Experience with Linux and Windows servers. Basic networking and shell scripting skills. EU work permit required. Additional Information: Database experience, especially on mainframe, is a plus but not essential. Clients include NASA, Electronic Arts, Samsung, Tesla, and More ❯

Redruth | Full-Time | Shift-Based (24/7 Rota) Are you a tech-savvy problem solver with a passion for supporting global networks? We’re looking for a Network Support Engineer to join a dynamic and fast-paced Global Customer Support team based in Redruth (Pool) . In this role, you’ll provide hands-on technical support across satellite communications, IP networking, and firewall systems—keeping critical services online for customers around the world . You’ll be a senior presence on shift, guiding junior engineers and taking ownership of complex technical challenges. What You'll Do: Deliver 2nd line support for IP networks, satellite systems, and customer equipment Monitor systems proactively … and respond to alerts in real time Troubleshoot issues across routing, switching, RF links, and Wi-Fi Own support tickets from diagnosis to resolution, maintaining customer satisfaction Log incidents and actions accurately using tools like Freshdesk Share knowledge and mentor 1st and 2nd line engineers on shift Help refine internal processes and improve service delivery What You’ll Bring More ❯

sectors and build a great place for everyone to work. We will achieve this by maintaining an entrepreneurial mindset—customer-focused, competitive, and operationally excellent. Job Details Job Title: Technical Support Engineer Employing Entity: Dutypoint Ltd Employment Basis: Permanent Location: Office/Field Based Reports To: Technical Support Manager Purpose of Role The Technical Support Engineer role involves supporting various departments—primarily Sales, Service, and Production—on technical matters, including site visits and troubleshooting customer issues over the phone. This fast-paced, reactive role requires attention to detail and customer focus. Additional tasks may include supporting new product development, providing hands-on technical support, electrical design work, continuous … improvement projects, factory quality checks, and ensuring designs meet specifications and standards. Responsibilities Supporting sales teams with technical solutions within budget via ticketing system. Assisting onsite service team with technical queries, such as specifying units. Conducting site visits to investigate issues or advise on technical problems. Managing mini continuous improvement projects from start to finish. Supporting manufacturing More ❯

Technical Support Engineer Location: Cornwall Contract: Permanent We are recruiting for Technical Support Engineer to join the team for a global client. Our client specialises in I.T solutions and communication services within Government and Maritime markets. As a Technical Support Engineer, you will be responsible for 1st and 2nd line technical support on product, service and billing enquires for both maritime and land-based customers. This role is a permanent full time position based in Cornwall. In this role you will be required to work different shifts. Other benefits include free parking, annual bonuses, pensions matched up to 7.5%, 25 holidays per year plus bank holidays and more. Role … Requirements – Technical Support Engineer To manage responses to customer inquiries, replying promptly and efficiently, ensuring customer expectations and contractual obligations are met and where possible, exceeded. To provide 2nd line technical support and customer service for all technical service issues, across a multitude of technical solutions, utilising multi carrier bearers (Ka/Ku More ❯

AW Technical Support and Design Engineer Join to apply for the AW Technical Support and Design Engineer role at Xylem AW Technical Support and Design Engineer 1 day ago Be among the first 25 applicants Join to apply for the AW Technical Support and Design Engineer role at … s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. To lead the design, development, and technical support of packaged water technology products in the UK market, ensuring performance, cost-efficiency, and reliability. This role combines hands-on engineering design with cross-functional collaboration and … for AW UK&I. Advise local production on assembly and testing of packages. Lead the integration of digital platforms and control solutions into our portfolio of packaged products. Provide technical support to AW UK Procurement. Collaborate with cross-functional teams (i.e., marketing, product management, AED) locally and in our manufacturing plants. Assist AW UK Compliance Engineer when More ❯

Position: Technical Support Engineer Location: Redruth, Cornwall – Hybrid (Up to 6 Days/Month Remote) About the Role: This position forms a vital part of a global technical support team delivering expert-level service across satellite communications, cybersecurity, and IT systems. Based in Redruth, Cornwall, with up to six days of remote work per month … the role involves both 2nd line support and hands-on responsibility for fault resolution across a wide range of technologies. Working in a fast-paced, shift-based environment, you’ll be involved in supporting critical infrastructure for a worldwide customer base. The role demands both a methodical technical mindset and strong customer service skills, ensuring issues are resolved … efficiently and thoroughly documented. The successful candidate will also support internal infrastructure, including IT hosting and security systems, backup recovery, telephony equipment, and Freshdesk ticket management. The ability to learn rapidly, remain calm under pressure, and work collaboratively with shift colleagues is essential. Client: Our client provides secure satellite and radio communication services to maritime, enterprise, and government sectors More ❯

AW Technical Support and Design Engineer page is loaded AW Technical Support and Design Engineer Apply remote type Hybrid locations Axminster time type Full time posted on Posted Yesterday job requisition id R42555 Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water … s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. To lead the design, development, and technical support of packaged water technology products in the UK market, ensuring performance, cost-efficiency, and reliability. This role combines hands-on engineering design with cross-functional collaboration and … for AW UK&I. Advise local production on assembly and testing of packages. Lead the integration of digital platforms and control solutions into our portfolio of packaged products. Provide technical support to AW UK Procurement. Collaborate with cross-functional teams (i.e., marketing, product management, AED) locally and in our manufacturing plants. Assist AW UK Compliance Engineer when More ❯

Job title: Support Engineering - Technical Support & Authoritative Advice Location: Filton (and embedded in the customer site Abbey Wood). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on experience What you'll be doing: Acting as an engineering (Mechanical and … Structural) technical query focal point and Subject Matter Expert (SME) for BAE Systems embedded in the customer site (Abbey Wood) To provide specialist knowledge in responding to engineering queries raised by the MOD customer or Submarine Enterprise partners relating to the design, safety, maintenance and operation of the equipment and systems installed in, In-Service Submarine platforms Providing technical … Authoritative Advice, in accordance with the extant governance processes, for equipment in response to engineering queries raised by the MOD Design Authority and enterprise partners Leading/attending customer support meetings and reporting into BAE Systems any issues and programme changes Acting as an integrator between the MoD customer and the BAE business (Barrow shipyard, MoD naval bases and More ❯

Job Description Position: Technical Support Engineer Job ID: 2394/4 Location: Cornwall Rate/Salary: £30-£34K + £3500 shift allowance Benefits: Plus 4 on 4 off shift allowance (12-hour shifts) Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, and Subsea sectors. Visit: www.hsbtechnical.com for … list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The following job description outlines the position of Technical Support Engineer . Typically, this person will act as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding … 1st and 2nd line support teams to ensure quick and effective resolution of customer queries. They will support the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical's client is an established and well-regarded business entity. Duties and responsibilities of the Technical Support Engineer More ❯

The client is a leading global provider of Satellite Communications and IT Support services to the Government, Maritime, and Defence sectors. With a 55-year track record of technical excellence and a strong international presence, they deliver mission-critical communications solutions across a diverse range of sectors. As part of their ongoing growth, they are now seeking a … NOC Technical Support Engineer to join their team in Redruth, Cornwall. Main Purpose of the Role: Provide first and second-line technical support for satellite communications services via the Network Operations Centre (NOC). Monitor, diagnose, and resolve technical faults across satellite networks and associated systems. Ensure customers receive prompt, professional, and effective technical support. Key Responsibilities: Monitor satellite and terrestrial network systems to identify and address service issues. Provide real-time support for end users, field engineers, and internal teams. Carry out fault diagnosis and troubleshooting of hardware, software, and network issues. Escalate complex faults to senior engineers or third-party suppliers where required. Maintain accurate and detailed records of incidents More ❯

Social network you want to login/join with: Job Title: Technical Support Engineer at Gradwell Our Technical Support Agents are responsible for providing technical support with a customer-centric focus. As a Technical Support Engineer at Gradwell, you will be the primary point of contact for our customers, providing … expert technical support with a focus on VoIP, 3CX, Connectivity, and Mobile support. You will troubleshoot issues, ensure high levels of customer satisfaction, and maintain the quality of our services. We seek a Technical Support Engineer who has a willingness to learn and a proactive attitude. You should have a passion for delivering excellent customer … service and a strong problem-solving mindset. You will need to investigate, troubleshoot, escalate, and resolve issues efficiently and professionally. Key Responsibilities Provide technical support for VoIP, 3CX, connectivity, and mobile services via phone and email. Diagnose and resolve VoIP-related issues, including call quality, connectivity, and configuration problems. Troubleshoot network connectivity issues, including broadband and leased line More ❯

Social network you want to login/join with: Our Technical Support Agents are responsible for providing technical support with a customer-centric focus. As a Technical Support Engineer at Gradwell, you will be the primary point of contact for our customers, providing expert technical support with a focus on VoIP … 3CX, Connectivity, and Mobile support. You will troubleshoot issues, ensure high levels of customer satisfaction, and maintain the quality of our services. We seek a Technical Support Engineer who has a willingness to learn and a proactive attitude. You should have a passion for delivering excellent customer service and a strong problem-solving mindset. You will need … to investigate, troubleshoot, escalate, and resolve issues efficiently and professionally. Key Responsibilities Our Technical Support Agents are responsible for providing technical support with a customer-centric focus. As a Technical Support Engineer at Gradwell, you will be the primary point of contact for our customers, providing expert technical support with a More ❯

this by continuing to be entrepreneurial, that’s the mindset which got our brands to where they are today, customer-focused, competitive and best-in-class operationally. JOB TITLE: Technical Support Engineer EMPLOYING ENTITY: Dutypoint Ltd EMPLOYMENT BASIS: Permanent LOCATION: Office/Field Based REPORTS TO: Technical Support Manager PURPOSE OF ROLE: The Technical Support Engineer role is a very fulfilling role focusing on supporting any department across the company – primarily the Sales, Service and production departments - on technical matters as they arise, including site visits and trouble-shooting customer issues over the phone. This is a fast-paced reactive role driven by serving the many and varied needs of … our valued customers according to their requested timescales, but always with a strong focus on attention to detail. Other tasks could include supporting new product development, hands-on technical support in our factory as required, electrical design work (including process and instrumentation drawings), continuous improvement projects, conducting factory acceptance/quality checks in our manufacturing facility to ensure More ❯