2 of 2 Case Management Jobs in Essex

criminal background checks, performance review processes, e-signature implementation, and sourcing a new HR system. Participate in Health & Safety meetings, Driver Representative meetings, and Management meetings to shape the business roadmap. Oversee recruitment across the business for both office staff and drivers. Mentor and develop the HR Generalist, sharing … Tribunal preparation, ACAS conciliation, and settlement negotiations. Provide coaching to managers on ER best practices and compliance. Sickness Absence & Capability Lead end-to-end management of short- and long-term sickness absence. Coordinate Occupational Health, implement reasonable adjustments, and manage return-to-work plans. Apply capability procedures, including termination ...

updates and delivery tracking queries Effectively manage calls, enquiries, orders, complaints, returns and log all details of actions taken within CRM system to support case management Provide feedback on the efficiency of the customer service process and areas of improvement Key Skills Required: Previous experience within a Customer … self-motivated, passionate, and enthusiastic approach to work Outstanding verbal communication skills Professional and empathetic approach to resolving issues Decent I.T skills Excellent time management ...