6 of 6 Case Management Jobs in the East of England

business systems across the group. We are now seeking an experienced Product Owner to lead the development and rollout of Clio Operate, our strategic case management platform, helping shape how legal services are delivered across our member hubs. The Opportunity This is a pivotal role within our Digital … technology solutions in a fast-paced environment. Essential: Product Owner qualification such as CSPO or PSPO. At least 5 years' experience working with legal case management systems. Strong project management capability, ideally supported by PRINCE2, PMP, APM or equivalent experience. Experience managing product backlogs and running agile ...

business systems across the group. We are now seeking an experienced Product Owner to lead the development and rollout of Clio Operate, our strategic case management platform, helping shape how legal services are delivered across our member hubs. The Opportunity This is a pivotal role within our Digital … technology solutions in a fast-paced environment. Essential: Product Owner qualification such as CSPO or PSPO. At least 5 years' experience working with legal case management systems. Strong project management capability, ideally supported by PRINCE2, PMP, APM or equivalent experience. Experience managing product backlogs and running agile ...

Customer Service and Contact Centre solutions in line with business requirements and agreed solution designs . Develop functional CRM and contact centre capabilities covering case management, queues, routing, service level agreements, voice, email and digital customer channels . Configure and support telephony integrations, working with technologies such … Teams Phone, Direct Routing, Azure Communication Services (ACS) and SIP-based voice solutions . Use Dataverse, Power Automate and Power BI to support data management, automation and reporting requirements . Support solution deployments, testing, release management and promotion between development, test and production environments . Troubleshoot issues across ...

Incident Response, Senior Management £110 - 130,000 + Benefits + Bonus North London (x4 days a month in office) Snr Manager, Incident Response - Lead a global cybersecurity incident response team, managing major cyber incidents and developing response capabilities. Requires demonstrable experience progressing from hands-on technical response to leadership … tailored response to a major incident. Solid grasp of CDO and Incident Response processes and experience with relevant tools such as EDR, SIEM, IR management, forensics and case management platforms. ...

dashboards (within assigned permissions), ensuring stakeholders can access accurate, timely information and that reporting definitions are understood and applied consistently. Undertake secure data management activities within Salesforce (within assigned permissions), including routine data updates and controlled imports/exports where authorised, and escalate requests requiring elevated access … large quantities of data. Experience in using, compiling and maintaining databases, extracting data and compiling reports. Experience providing first-line Salesforce support in a case management environment (e.g., Service Cloud), including troubleshooting common user issues and escalating incidents/requests to an IT or systems team. Experience creating ...

accurately maintained, deadlines are met and clients receive a responsive and efficient service. The Role Your responsibilities will include: Managing incoming correspondence and ensuring case information is accurately updated on the firms systems. Preparing and issuing documents to clients and relevant third parties. Maintaining electronic files and ensuring documentation … savvy, youll be confident using Microsoft Office and Outlook, possess excellent written and verbal communication skills and be comfortable working with electronic document/case management systems. Youll also bring: A highly organised and structured approach. Excellent attention to detail and accuracy. The ability to manage competing priorities ...