/CD pipelines in Azure DevOps, GitHub, or Jenkins Good understanding of Agile (Scrum/Kanban) and Shift-Left testing practices Proficient in issue tracking with Jira and test casemanagement using Zephyr Clear understanding of API, database, and integration testing Strong communication skills and be able to influence stakeholders at various forums Experience testing Power Apps, Dynamics More ❯
manual processes Deliver technical support and resolve issues in a timely manner Maintain and administer network infrastructure across multiple sites Oversee 1st-line support and ticketing systems, ensuring efficient casemanagement Develop and support reporting using SQL, SSRS, Power BI, and Crystal Reports Integrate and maintain SAP Business One with systems such as WMS, BPA, and routing software More ❯
Chelmsford, Essex, United Kingdom Hybrid / WFH Options
Focus Group
issues to managing installations, you'll be at the heart of it all. Work alongside a supportive, experienced team : You'll collaborate with colleagues in both technical and project management teams, ensuring high-quality delivery. Growth and development opportunities : We are committed to helping you develop your skills and advance your career. You'll learn from a team of … servers, and telephony services. Customer Support : Ensure a high-quality customer experience in relation to the installation or maintenance of IT and telephony services. Team Collaboration : Liaise with project management teams, 3rd Line Engineers, and Service Desk Engineers to ensure smooth operations and delivery of projects. Documentation & Reporting : Audit and document client infrastructure, providing accurate updates to casemanagement and field services tools. Troubleshooting & Maintenance : Assist with troubleshooting network equipment and resolving issues for both small and large projects. What You'll Need Experience : Prior experience in IT or Telecom Support or Delivery, with hands-on experience in network equipment installation and configuration, server and desktop support, and troubleshooting. Skills : Strong communication skills with the ability More ❯
for you? A minimum of 4 years' experience of working in a contentious probate role Good team player to include liaising with other teams IT skills - use of a casemanagement would be ideal Experience of efficient working practices such as electronic filing Skills and an enthusiasm to grow and develop this area of work The ability to More ❯
Do you thrive in a role that blends leadership, casework, and strategy? We are looking for Casework Services Manager (12 months fixed term contract) to lead a team of Case Officers and Coordinators, ensuring they provide high-quality, person-centred advice and support. You'll oversee casemanagement, maintain quality assurance, and create a positive, inclusive work … for allocating and managing cases to ensure beneficiaries receive the best possible support. You'll oversee caseloads, identify trends, and contribute to national planning while ensuring high standards through case reviews and audits. Managing area budgets and financial approvals will also be a key part of your role, alongside leading and developing a dedicated team of Case Officers. More ❯