Bracknell, England, United Kingdom Hybrid / WFH Options
Anson McCade
to recruitment activities and team structure planning Participating in Change Management and acting as a member of the ChangeAdvisoryBoard (CAB) Monitoring KPIs and SLAs to ensure service desk efficiency What You Need: Demonstrable experience in performance management and team leadership (ideally 5+ direct reports) Strong understanding of IT infrastructure, especially More ❯
Support and participate in all Change Management Activities, updating changes upon completion. Participate as a member of the ChangeAdvisoryBoard (CAB). Coordinate software deployments as part of Release Management. Manage service requests that have been escalated from the 2nd Line. Manage OS and application patching as part of Patch Management. More ❯
Bracknell, England, United Kingdom Hybrid / WFH Options
Anson McCade
Collaborate with software delivery teams on deployments and technical coordination. Identify opportunities for workflow automation using ITSM tools. Participate in ChangeAdvisoryBoard (CAB) meetings and contribute to change and release management. What You’ll Bring To be successful as Technical Team Manager , you should have: SC clearance (or eligible to start More ❯
Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
Anson Mccade
1st-3rd Line functions • Oversee daily operations and service desk workflows, enforcing SLAs and KPIs • Drive automation through ITSM tooling and continuous improvement initiatives • Represent the team in ChangeAdvisory Boards and incident escalation reviews • Coordinate software release and patch management cycles • Track performance metrics, write management reports, and participate in recruitment and staff development Key More ❯
St. Leonards-on-Sea, East Sussex, England, United Kingdom
MFK Recruitment
checks You must be able to work as a team alongside other engineers with a combined goal of continuous service improvement & innovation Likelihood of being enrolled on a ChangeAdvisoryBoard & part responsible for managing change & risk on the service desk Senior IT Support Engineer - Qualifications and Experience: MSP experience or a More ❯
TN38, Saint Leonards-on-Sea, East Sussex, Hollington, United Kingdom
MFK Recruitment
checks You must be able to work as a team alongside other engineers with a combined goal of continuous service improvement & innovation Likelihood of being enrolled on a ChangeAdvisoryBoard & part responsible for managing change & risk on the service desk Senior IT Support Engineer - Qualifications and Experience: MSP experience or a More ❯
conversion, and quote velocity Maintain documentation, manage sandbox testing, and support release cycles Lead requirements gathering, user training, and stakeholder workshops Represent Salesforce within centres of excellence and changeadvisory boards Requirements : Strong understanding of Salesforce core features: Flows, Lightning, Roles, Data Modelling Hands-on experience with Salesforce CPQ Skilled at translating business needs into technical More ❯