Head of Client Relationships
- Hiring Organisation
- Jobleads-UK
- Location
- Greater London, England, United Kingdom
high‐quality outcomes. Delivery Governance & Matrix Leadership Accountable for end‐to‐end delivery outcomes across the client portfolio. Provides governance and directional leadership across change and run activities. Maintains a shared view of client priorities, delivery plans, service performance, delivery risks and dependency management across the portfolio. Co‐owns … performance, including revenue retention, expansion, margin improvement, cost‐to‐serve management, commercial leakage and profitability improvement plans. Provides robust commercial discipline across renewals, change control, pricing decisions, contractual commitments and negotiation strategy. Delivers clear portfolio‐level financial reporting, including risks, opportunities, revenue conversion, margin movement and corrective actions ...