1 to 25 of 37 Change Management Jobs in Leeds

customer satisfaction, and backlog health Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions Strengthen incident, problem, and change management processes Work closely with Product, Engineering, and Customer Success to resolve issues and prevent recurrence Drive improvements in knowledge management … risks, and opportunities for improvement including those involving AI Requirements Proven leadership experience across software or application support teams Strong understanding of IT service management principles Experience managing complex incidents and customer environments Confidence working with data, KPIs, and service reporting Excellent communication and stakeholder management skills ...

summary At the UK Health Security Agency (UKHSA), we are recruiting 6 (1 x Permanent, 5 x Fixed Term Contract) Business Change Officers to support our vital mission of protecting the nation from health threats. They will contribute to shaping, delivering and embedding change across a diverse range … projects, programmes and portfolios. Successful candidates may be assigned to initiatives such as: o UKHSA major change programmeso Health protection and public health initiativeso Technology and digital transformation programmeso Infrastructure development projectso Organisational change and transformation activity We are looking for candidates with experience of supporting the delivery ...

Operational Change Lead/Delivery Lead60kMainly remote, working with teams across the Birmingham/Leeds/Manchester regionDue to growth and an increase in change and project work, we are looking for someone to act as the bridge between operational teams and group change functions, helping … translate strategic and operational IT/Software change into practical implementation within the businessThe Operational Change Lead plays a pivotal role in ensuring that change initiatives are successfully implemented, adopted and embedded across the Group’s operational business units.You will be accountable for helping the business realise ...

Type Permanent/FTC Date published 14-Sep-2026 Req # 25130 Job description Connect to your IndustryAn exciting opportunity for a project and change manager to work within the HR projects team called the Agile Management Office. You will be working in a team with cross-functional … deliver an exceptional experience to our people. This opportunity involves building collaborative relationships within a matrix organisation and taking ownership of people and change projects to deliver value to the firm. This is a 'hands-on' role requiring a proven understanding of project, programme and change management ...

technologies. Responsibilities: Participate in the implementation of SAP GTS solutions at the client, specifically responsible for delivering compliance and customs solutions. Tasks include project management, change management, solution design, solution implementation, and end-user support & training. Lead and/or facilitate business process definition and modeling, checking … involved in at least 2 SAP GTS project implementations. Eager to deep-dive into the SAP GTS Solution, specifically in the following domains: Compliance Management, Customs Management, Trade Preference. Good understanding of one of the processes: Sales & logistics operations or Supply chain management in ECC6 ...

summary We are currently seeking an IT Service Asset & Configuration Lead to join the Tech IT Service Management team. The IT Service Asset & Configuration Lead ensures that accurate configuration data is available to support key IT Service Management (ITSM) processes including Change, Incident, Problem and Release Management. … Acting as the organisational subject matter expert, they will drive adoption of Service Asset & Configuration Management (SACM) standards across internal teams and suppliers, improving service reliability, risk management and decision-making capability. Main duties of the job Design, implement and manage the ServiceNow Configuration Management Database (CMDB ...

doing As a Business Project Manager at Greencore, you will lead the end-to-end delivery of a complex, business-critical Product Lifecycle Management (PLM) initiative within the MBE Programme - planning, monitoring, managing, and reporting on deliverables, tasks, milestones, budgets, and resources. Your work will be aligned with agreed … ensure the solution meets operational and commercial needs.Develop and maintain structured project plans to track scope, milestones, deliverables, and progress.Manage project scope and change control processes to prevent uncontrolled changes.Monitor project budgets and forecasts to ensure cost-effective delivery.Coordinate internal and external resources to avoid delivery bottlenecks and ensure ...

doing As a Business Project Manager at Greencore, you will lead the end-to-end delivery of a complex, business-critical Product Lifecycle Management (PLM) initiative within the MBE Programme - planning, monitoring, managing, and reporting on deliverables, tasks, milestones, budgets, and resources. Your work will be aligned with agreed … solution meets operational and commercial needs. Develop and maintain structured project plans to track scope, milestones, deliverables, and progress. Manage project scope and change control processes to prevent uncontrolled changes. Monitor project budgets and forecasts to ensure cost-effective delivery. Coordinate internal and external resources to avoid delivery bottlenecks ...

Location Asda House Employment Type Full time Contract Type Fixed Term Hours Per Week 37.5 Salary Competitive salary plus benefits Category Project and Program Management - SF Closing Date 7 September 2026 At Asda, we're committed to ensuring every pound we spend delivers value for our customers … across Finance, Procurement, Technology, People and Shared Services to deliver sustainable change. From colleague booking journeys and approval processes through to system integration, supplier management and spend governance, you will own the roadmap to create a simpler, more effective and better controlled travel and expenses environment.This is a high ...

Scheme Operations, to ensure alignment across schemes and the maintenance of robust financial controls and audit-ready processes. The role provides direct line management of the Finance Process Specialist and any future roles within the finance systems team. The role also carries responsibility for governing AI adoption within Finance … Finance Process Specialist and any future roles, ensuring improvement projects are scoped correctly and delivered to time and quality. Provide day-to-day management, objective setting, performance oversight, and development support to direct reports, building technical capability across team members of varying ability. Lead change management activity ...

growth, client service and strategic decision-making. We are seeking a Platform & Systems Lead/CRM Lead to take ownership of our client relationship management software Intapp Dealcloud and Intapp Relationships, leading the ongoing development, governance and optimisation of this key business system. This is a highly visible leadership … collaborative and supportive environment. Play a key role in future platform enhancements, integrations and initiatives. Key ResponsibilitiesPlatform & CRM LeadershipLead the strategic and operational management of the firm's client relationship platform, Intapp Dealcloud and Intapp Relationships. Develop and maintain platform roadmaps, ensuring systems remain aligned to business objectives ...

supporting growth, client service and strategic decision-making.We are seeking a Platform & Systems Lead/CRM Lead to take ownership of our client relationship management software Intapp Dealcloud and Intapp Relationships, leading the ongoing development, governance and optimisation of this key business system.This is a highly visible leadership role … team within a collaborative and supportive environment.Play a key role in future platform enhancements, integrations and initiatives.Key ResponsibilitiesPlatform & CRM LeadershipLead the strategic and operational management of the firm's client relationship platform, Intapp Dealcloud and Intapp Relationships.Develop and maintain platform roadmaps, ensuring systems remain aligned to business objectives ...

growth, client service and strategic decision-making. We are seeking a Platform & Systems Lead/CRM Lead to take ownership of our client relationship management software Intapp Dealcloud and Intapp Relationships, leading the ongoing development, governance and optimisation of this key business system. This is a highly visible leadership … within a collaborative and supportive environment. Play a key role in future platform enhancements, integrations and initiatives. Key Responsibilities Lead the strategic and operational management of the firm's client relationship platform, Intapp Dealcloud and Intapp Relationships. Develop and maintain platform roadmaps, ensuring systems remain aligned to business objectives ...

Scheme Operations, to ensure alignment across schemes and the maintenance of robust financial controls and audit-ready processes. The role provides direct line management of the Finance Process Specialist and any future roles within the finance systems team. The role also carries responsibility for governing AI adoption within Finance … Finance Process Specialist and any future roles, ensuring improvement projects are scoped correctly and delivered to time and quality. Provide day-to-day management, objective setting, performance oversight, and development support to direct reports, building technical capability across team members of varying ability. Lead change management activity ...

consulting.Operating across both public and private sectors, we offer a comprehensive range of services from product design and engineering, digital strategy, data services & management, cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs.Job DescriptionResponsible for implementing and supporting improvements, enhancing efficiency … knowledge: Able to act as a business SME and understand what the business needs and how to support this into an efficient DevOps team.Stakeholder Management: Able to negotiate and influence with stakeholders to ensure the service runs effectively and efforts are placed correctly.Qualifications2+ years of experience in a similar ...

consulting.Operating across both public and private sectors, we offer a comprehensive range of services from product design and engineering, digital strategy, data services & management, cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs.Job DescriptionResponsible for implementing and supporting improvements, efficiency, enhancing … knowledge: Able to act as a business SME and understand what the business needs and how to support this into an efficient DevOps team.Stakeholder Management: Able to negotiate and influence stakeholders to ensure the service runs effectively and efforts are placed correctly.Qualifications5+ Years working as a DevOps EngineerStrong knowledge ...

premise hosting capabilities that consists of secure, resilient scalable compute, network and storage capability. The Associate Platform Owner is responsible for the holistic management of a platform, ensuring its stability, scalability and alignment with organisational goals. This role leads and balances the need for feature development with addressing risks … operational performance. Their responsibilities include implementing continuous improvements and ensuring that risks and defects are addressed in a timely manner. Responsibilities Platform Strategy & Risk Management: Develop and maintain the platform roadmap, ensuring alignment with business needs while addressing key risks, technical debt and platform stability. Proactively identify and mitigate ...

acting as the primary link between Finance, IT, Shared Services, and business stakeholders* Applying Oracle functional expertise to support business analysis, testing, training, change management, and documentation activities* Managing and supporting the full project lifecycle, including system implementations, process optimisation, user adoption, and governance* Translating Finance business requirements … translate business requirements into practical system solutions* Excellent analytical, problem-solving, and strategic thinking skills, combined with a delivery-focused approach* Proven stakeholder management, communication, and collaboration skills, working effectively across Finance, IT, and business teams* Highly organised and detail-oriented, with the ability to manage multiple priorities while ...

resolution times, customer satisfaction, and backlog healthTake responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actionsStrengthen incident, problem, and change management processesWork closely with Product, Engineering, and Customer Success to resolve issues and prevent recurrenceDrive improvements in knowledge management and self-serviceAct … opportunities for improvement including those involving AIWhat we are looking forProven leadership experience across software or application support teamsStrong understanding of IT service management principlesExperience managing complex incidents and customer environmentsConfidence working with data, KPIs, and service reportingExcellent communication and stakeholder management skillsA continuous improvement mindset ...

foster long-term supplier relationships.Act as a subject matter expert to guide, educate, and train internal stakeholders on GSRE processes, policies, and risk-management systems.Work closely with Third-Party Optimisation (TPO) and Global Sourcing leaders to manage the end-to-end third-party lifecycle, ensuring all vendor engagements meet … implementation maintain 100% adherence to governance and audit protocols.Lead or participate in process improvement initiatives focused on reducing complexity, lowering costs, and driving change management for the adoption of AI-enhanced procurement technologies.Establish and maintain programme reporting protocols, define metrics, deliver analytics, and create dashboards to communicate programme ...

maintenance of monitoring, alerting, and observability across the data platform Identify, investigate, and help resolve infrastructure and pipeline issues Follow and support security standards, change management, and release governance processes Participate in sprint planning, refinement, and other agile ceremonies Support continuous improvement of automation, platform reliability, and DevOps ...

High Performance - we set a high standard and we’re not satisfied with being average This role As our Senior Manager, Customer Success & Account Management, you’ll be working with our UK Managing Director, and will be instrumental in leading the commercial evolution of our UK Customer Success function. … focus, agility, and an obsession with impact. For this role, you’ll also bring Proven people-leadership experience managing a Customer Success or Account Management team within B2B SaaS (HR, Payroll, recruitment Tech is an advantage) Demonstrated track record running a team with quota-bearing expansion targets, owning commercial ...

infrastructure using S3, including life cycle policies and access controls Participate in incident response, troubleshooting, and root cause analysis Follow and support security standards, change management, and release governance processes Contribute to sprint planning, refinement, and other agile ceremonies Support continuous improvement of automation, observability, and platform reliability … Proficiency in Bash and Python Scripting for automation Experience with Kong (CE/EE) and/or Nginx for API gateway/reverse Proxy management Experience with Prometheus, Grafana, and Alert Manager for monitoring and alerting Working knowledge of AWS compute and container services: EC2, Auto Scaling Groups ...

days per week Our client, a well-established name in the pensions sector, is looking for an experienced Pensions Project Manager to join their Change team on a permanent basis. The successful candidate will have a strong background in pensions change and project delivery , ideally with hands … communicate progress, risks and issues to senior stakeholders. Ensure appropriate governance and project controls are maintained throughout the implementation. Support business readiness and change management activities associated with the new platform. The ideal candidate: Proven experience working as a Project Manager within the pensions sector . Experience delivering ...

environment. Deliver scripted solutions to assist with discovery and remediation of ad-hoc security gaps.Follow all set procedures and policies pertaining to the Change Management system.Develop capacity forecasts for managed environments that are proactive and prevent problems prior to outages.Manage "crisis situations" to a satisfactory conclusion (even under … Windows and Non-Windows Server architectures, Virtualization Technologies.Candidate must have a technologist mindset with aptitude to work on complex projects while possessing organization, time management, and multitasking skills.Candidates should have excellent written and oral communication skills with ability to cross-train team members.Strong ability to adapt to an extremely ...