13 of 13 Change Management Jobs in Leeds

seeking an experienced, customer-focused Service Manager responsible for driving outstanding service and support within our ITSM Function. The successful candidate will be responsible for overseeing incident, problem, and change management aligned with ITIL best practices, driving continual service improvement and ensuring performance against SLAs. The role involves working closely with delivery teams and key stakeholders in understanding … will be passionate about your work, technically adept, open with those you work with, and keen to do your best to support your colleagues and teams. Your previous service management experience will ensure you are confident with case supervision, building and enhancing case management capability, whilst providing excellent customer service. We want our service managers to be excited … of leading a successful service team. Key Responsibilities Service Delivery Performance - Monitor SLAs, resolution times, and feedback cycles in alignment with ITSM principles to ensure consistent service quality. Incident & Change Management - Direct incident, problem, and change management activities in accordance with ITIL standards, ensuring rapid issue resolution, root-cause analysis, and long-term service stability. Technical More ❯

documentation is up-to-date. Construct a release schedule and manage release, including providing release notes to the client. Requirements Strong communication and collaboration skills. Excellent organisational and time management skills. Ability to work under pressure and meet tight deadlines. Proven experience managing budgets and schedules. Good understanding of agile development. Knowledge of gaming industry standards. Excellent understanding of … the full game development lifecycle. Required Skills Solid knowledge of project management methodologies, tools and all stages of the project lifecycle. Experience in managing, guiding, and leading teams towards delivering high-quality products on time and within budget. Strong knowledge and experience with Agile methodologies. Experience with the Atlassian suite project management tool. Knowledge of risk management, contract management and change management processes. Experience in delivering and managing projects for external clients. Certification in Project Management (such as PMP, PRINCE2, CPO, CSM) Preferred Skills Proven experience in project management within the gaming industry, including but not limited to the Roblox Platform. Knowledgeable in the gaming industry standards and trends. A bachelor More ❯

Senior Project Manager | Lead Integrator | Banking | Mortgages | Business & Technology Change | Halifax | 6 Months Contract | £750/day Inside IR35 | Our client is seeking Lead Integrator/Senior Project Manager for a role that covers both business and technology change. You will coordinate dependencies between the Lab, stakeholders, platforms, Group Executive Functions and 3rd parties as part of complex and … This role covers both business and technology change. Previous experience within Financial Services/Banking is highly desirable. Your Essential Skills and Experience: Agile Methodology & Tools Implementation experience Stakeholder Management Change management governance/methodology Proven experience in planning, tracking, road mapping Locations: Halifax Hybrid: 2 days in the office per week/3 days working from More ❯

collaboration with key stakeholders to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting the expectations of customers. Use of effective Change Management tools and processes ensuring the team actively engages in Change to ensure minimum disruption to IT services. Proven track record of leading in the definition and … design of the support model which includes policies, processes, people and technology in alignment with agreed strategy and Service Management process and policies to meet the needs of the Business. Demonstrable experience for the leading and implementation of customised activities or interventions required to support delivery of Business outcomes for their portfolio. You drive a proactive approach to forecasting … to Digital and operational stakeholders. Proven ability to demonstrate detailed knowledge and understanding of Digital Products and Services. Act as an escalation point and support the definition, negotiation, and management of Service Management provision, along with associated SLAs and internal OLAs for Products/Services within the Portfolio. Identify clear pathways for resolution and engage with relevant stakeholders More ❯

do or a project meeting to attend, where you'll be modernising the Bank through the services you're responsible for. After that, you may draft and raise a change request through the Bank's formal processes to change or update a policy in the Teams Admin Center the following week. If you're in the office, you … services at scale Strong understanding of Microsoft 365 technologies including Teams, SharePoint Online, Entra ID, and Microsoft 365 Office suite of applications Excellent written and verbal communication and stakeholder management skills Essential Criteria We are interested in hearing from candidates who have the following capabilities: Strong problem-solving skills and a proactive mindset Ability to translate technical concepts for … and developing services beyond just fixing issues Desirable Criteria It would also be beneficial, but not necessary, to have some of the following: Knowledge of ITIL practices and service management Experience in regulated or public sector environments Exposure to data governance, compliance, or security frameworks Experience with Power Platform (Power Apps, Power Automate, Power BI) Experience with Microsoft Copilot More ❯

secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯

CDU). Cyber Improvement Programme (CIP). Chief Information Security Office Function (CISO). The Cyber Improvement Programme (CIP) aims to deliver cyber improvements that provide long-term foundational change towards sustainable cyber risk management across the health and social care system, working towards the vision of creating a health and care sector that is resilient to cyber … the job In this role you will be responsible for the delivery of multiple projects/programmes/workstreams within the Cyber Improvement Programme with a specific focus on change management and accountability and responsibility for: The delivery of projects and programmes relating to system change, working with colleagues and subject matter experts to scope, plan design … multiple projects, reporting on progress and managing risks and issues, acting as a point of escalation for project and programme managers within the team. The delivery of complex organisational change programmes and facilitating the uptake of initiatives that support excellence and embedding of cyber security across the health and care system. Stakeholder engagement and communications engaging on complex issues More ❯

Business Analyst with proven experience working on change projects required on a permanent basis by a leading Financial Services client based in Leeds. This is a hybrid role with 2 days/week on site. The salary on offer is up to £50,000 + 7.5% on-target bonus + excellent benefits package. This is a key role, responsible … into clear, actionable requirements for both business & technology teams. Acting as a bridge between business objectives and client/technology solutions, you will work on a range of complex change initiatives, ensuring successful delivery of functional and technical outcomes. You’ll engage closely with stakeholders to understand their needs, performing detailed business and systems analysis throughout the project lifecycle. … with data analysis tools such as SQL, Excel, and Tableau Proven background in business process analysis and reengineering (e.g. Lean Six Sigma) Good understanding of structured analysis and project management methodologies Strong exposure to change management within complex environments Ability to interpret and analyse complex datasets to derive actionable insights Excellent interpersonal, stakeholder management, and communication More ❯

a robust project plan, from supplier selection through to live pilot and evaluation. You'll work closely with senior stakeholders across technical and operational teams, providing high-level project management, coordination, and support. This role will also involve process mapping, procurement, and change management activities, all while championing a culture of digital innovation across the organisation. What … Experienced in managing complex digital transformation projects, ideally within multi-site organisations. Skilled in stakeholder engagement, with the ability to influence and motivate cross-functional teams. Proficient in project management methodologies and tools, with a strong understanding of risk management, governance, and digital service improvement. Confident using Office 365 tools including SharePoint, Power Automate, and Power BI. Passionate … about inclusive technology and continuous learning, with a proactive and collaborative mindset. Essential criteria include: Proven project management experience, ideally with exposure to AI or digital innovation. Strong organisational and communication skills. Ability to work independently and as part of a team. Willingness to travel across sites Desirable qualifications and experience: ITIL or Six Sigma certification. Experience in digital More ❯

building a Power BI centre of excellence and applying data science principles Logistics and/or ERP experience in a complex, fast-moving environment (FTSE100/blue-chip preferred) Change management experience in FMCG or logistics and familiarity with project management tools and methodologies Advanced Power BI skills including DAX, M Query, Power Automate, Power Apps, and … integrations as well as SQL data modelling experience Skilled at communicating performance trends and recommendations in a compelling way and confident presenting to senior leadership and driving data-led change If youre passionate about using data to make real-world operational impact and you love turning complexity into clarity this role offers the chance to shape the way Evri More ❯

to join our Operations Systems Solutions Team . Reporting to the Head of operations Systems Solutions , the General Manager - Crew System Solutions is responsible for the reliable provision, proactive management, and constant evolution of the operationally-critical system solutions used for; Crew Establishment Planning, Crew Planning, Crew Training, Crew Tracking, Crew Travel, Crew Engagement, Crew Pay , and much more. … you'll be doing: System Operations & Reliability: Ensure high system availability, smooth daily operations, usability, and technical reliability, while validating failover strategies and maintaining consistent data quality and integrity. Change Management & Implementation: Oversee feature releases and software updates, manage testing environments, enforce change control processes, and support business adoption through seamless, disruption-free implementation. Strategic Development & Integration … strategic direction, values, and objectives. Systems & Technical Proficiency: Proven experience managing diverse system technologies and platforms, with strong capabilities in data administration, system configuration, and infrastructure dependencies. Project Delivery & Change Leadership: Skilled in driving successful projects from concept to completion, ensuring alignment with business goals and delivering measurable outcomes. Communication & Team Leadership: Exceptional communicator with a talent for people More ❯

Engineers, and stakeholders to develop and maintain architecture standards. Apply best practices and frameworks to ensure scalable, resilient, and modernised solutions. Provide architectural oversight for risk assessments, compliance, and change management processes. Define guiding principles and success criteria for solution delivery. Core Skills (Essential) 10+ years’ experience in Solution Architecture, specialising in Cyber Security. Strong understanding of regulatory … and compliance frameworks. Proven ability to design secure, scalable, and resilient enterprise solutions. Skilled in stakeholder management and cross-functional collaboration. Experience with enterprise risk assessment and infrastructure/software risk oversight. Contract Details Outside IR35 2 days onsite per week (Leeds) 6 Months ASAP Start 2-stage interview process £450 p/d Please apply now or contact More ❯

third line support teams. Main duties of the job To work within a team and provide first line ICT support services within the Trust using ITIL processes of Incident Management, Service Requests and an understanding of Problem and Change Management. Day to day working with a computerised telephone call handling system to efficiently handle incoming calls to the More ❯