will be responsible for ensuring smooth service delivery and customer satisfaction. The main duties of the Service Delivery Manager will include setting up incident management and high-severity incident management processes, ensuring team compliance, scheduling regular meetings, ensuring governance and controlled changemanagement, analyzing incident trends … and providing continuous improvements. Responsibilities: Provide Level 3 (L3) support 24/7 for technical issues within the IT infrastructure. Setting up the incident management and high-severity incident management process. Ensuring the team stays compliant with all relevant processes and regulations. Scheduling and conducting all necessary regular … meetings to ensure open communication and progress tracking. Ensuring governance, scheduled reporting, open communication, and controlled change management. Analyzing incident trends and providing continuous improvements to prevent future incidents. Managing team on-call third line out of hours support coverage for 18:00 to 08:00, Mon to Fri more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
to participate and contribute to the Teams Standby rota as well. We have an exciting opportunity for a Release Manager to join the Tech Change team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you … unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Tech Change are a key part of how we plan to meet the changing expectations of customers and regulators. The role will involve planning and marshalling … you will Planning and assurance of the Customer release schedule (scope to include Customer ART, strategic Customer modernisation projects and Operational maintenance activity). Management of the Customer release CAB process. Assurance of release candidates prior to escalation to the central release management team. Owner of the Customer more »
Wetherby, West Yorkshire, Yorkshire, United Kingdom
Omega Leeds
You will manage a small team across several lines in a process and production area Responsible for both the day-to-day to day management of technical and production operations professionals in your area, via your established management team; as well as coordinating and driving development projects which … will lead towards performance improvements, cost reduction and greater competitiveness The role will involve a significant amount of ChangeManagement in all areas of manufacturing, engineering and operations You will provide technical support and analysis, including the utilisation of industrial performance and continuous improvement tools Qualifications & Requirements – Production … manufacturing industry experience You will have a genuine interest in maximising production processes and producing high quality consumer products You may be experienced in changemanagement, CI, planning and organizing factory improvement initiatives This could suit a high potential graduate in operations, engineering or related technical discipline or more »
Leeds, England, United Kingdom Hybrid / WFH Options
AECOM
projects + Administering the contract to deliver projects to cost and programme, ensuring the successful commercial performance of your projects + Responsible for the change control process by documenting early warnings, preparing variations and change requests, then negotiate and implement change with the client + Preparing and … project risks and opportunities, assessing and implementing mitigation measures as required + Administering projects under various forms of contracts, such as NEC + Quality management processes for project activities and outputs + Managing stakeholders, taking account of their levels of influence and particular interests to achieve desired project outcomes … business + Managing subcontractor and supply chain performance + Building strong relationships with client and members of the cross-functional team + Undertaking bid management for design tenders for standalone projects and framework contracts Being part of the team; You will be key member of the Water Engineering Team. more »
Huddersfield, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Chroma Recruitment Ltd
team of passionate Project Managers to deliver top quality solutions to their client base. You will be responsible for the progressive development of project management methodologies, strategies and decision-making processes in a business solution environment. Each project you work on will have a unique set of requirements, so … be the same. ERP Project Manager Essential Skills/Requirements: ERP System Implementation Experience (Ideally Microsoft Dynamics NAV/BC) Excellent application of project management methodologies End-to-end Project Management experience Excellent risk, budget and changemanagement skills ERP Project Manager Desirable Skills/Requirements more »
JOB TITLE: Data Management Lead SALARY: £61,641 - £68,490 LOCATION: Edinburgh or Leeds HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this opportunity We're … looking for a change agent to help us modernise to deliver great & innovative solutions to customers, making sure our data is well managed, accurate and trusted, building the foundation for AI and future technology applications. Here's what you'll get involved in - Investigating and analysing data to recommend … and support solutions for our business areas. As well as identifying opportunities to mitigate Data risks Recommending, designing, and documenting Data Management solutions and initiatives, championing policy, best practice, and tooling across Insurance, Pensions & Investments (IP&I) Collaboratively working with colleagues from different areas across IP&I and the more »
Greater Leeds Area, United Kingdom Hybrid / WFH Options
CPC Project Services
Commercial & Assistant Commercial Managers - Transport & Infrastructure CPC Project Services Ltd - Leeds Area - Hybrid Working CPC is an independent project and commercial management consultancy, providing the best technical expertise in delivering transportation, infrastructure, property and transformational change projects. Our people are dedicated to meeting our clients’ needs, unified by … to join CPC’s Commercial Services Division within the Transport and Infrastructure Business Unit as a Commercial/Cost manager, driving cost and contracts management across all areas of major transport and infrastructure projects. Relevant skills and qualifications: · Experience of working in Quantity Surveying/Commercial Management team … . Experience of working pre and/or post-contract in the rail sector · Experience carrying out cost management activities including monthly reporting, cash flow control as well as forecasting of supported projects · Knowledge of tendering and the procurement process, and/or procurement experience · Strong stakeholder managementmore »
and documentation across the development and wider IT teams. Provide a Dynamics 365, Power Platform, and integration escalation and decision point for Operational and Change delivery teams ensuring risks, issues and decisions are fully evaluated, captured, and addressed. Ensure all applications and solutions have supporting process guides and technical … to assist them in delivering business outcomes. Ability to analyse technical, operational and resource requirements and build out development plans accordingly. Experience of structured change delivery skills and techniques. Strong commitment to delivering excellent service with an attention to detail. Ability to lead and guide developers and business users … and maintaining strong 3rd party, vendor, and partner relationships. Knowledge and understanding of the business processes associated with financial services organisations. Understanding of broader ChangeManagement principles, practices, and methodologies. Awareness of the financial services industry, markets and competitors and the associated regulatory environment. Strong communication, engagement and more »
maximise efficiency and functionality. Bridge the gap between technical teams and end-users through articulate and accessible communication. Showcase a track record of successful changemanagement within HR system implementations. Proven ability to navigate organisational transitions, ensuring smooth adoption of new processes. Hands-on expertise in tailoring HR more »
through Source control and diligent extension release management. Be the gatekeeper to all AL extensions across the company and ensure they are compliant with ChangeManagement and Microsoft Upgrades. Would this role be of interest? Best Fergus more »
Leeds, England, United Kingdom Hybrid / WFH Options
WhiteSpider
solution or knowledge base allowing issues to be fixed on first touch and minimising client downtime Adhere to both the WS and the customer changemanagement processes Be a true team player, working professionally and constructively with colleagues offering help and assistance with incidents, user requests and problems more »
laws in the UK (post Brexit) and also within the European Union (for our Republic of Ireland operations) and provide legislative foresight and lead change management. Lead the launch of a project for UK&I and embed and maintain post-implementation activities. Support and project manage each site and … of data protection laws (UK GDPR, EU GDPR, Privacy and Electronic Communications Regulations). Practical experience of vendor risk assessments, business process mapping, risk management (including reviewing contractual clauses, data processing agreements and privacy notices) Analytic thinker with sound business acumen and ability to converse with a wide variety … requirements. Team player . Ability to work autonomously, possessing excellent organisation skills and a process orientated mindset. Strong communication and interpersonal skills. Excellent stakeholder management skills across all levels. This is a 18 month contract. This role can be based -on-site or hybrid. Next steps: Apply today, the more »