and functional knowledge of the current workforce solution in order to influence senior stakeholders within user organisations in order to maximise the benefits offered through greater optimisation. Establishment and management of the Readiness and Implementation Team 1. Supporting the Senior Implementation Leads in the creation and development of the Readiness and Implementation team. Support the setting of strategic goals … optimisation, support tracking each user organisation's implementation status as well as proactively monitoring user organisation's performance over time to get ready for the future solution. Stakeholder Relationship Management 1. Build and manage relationships with the future supplier and within NHS regions, including ICBs/ICSs and user organisations up to the most senior leadership level and wider … on external and internal boards as required. Developing the capabilities of the User Organisations 1. Support the Senior Implementation Lead in the development of frameworks that will assess the changemanagement, and wider capabilities needed for a user organisation to both optimise the current workforce solution and to successfully implement the future solution.2. Working with the future supplier More ❯
seeking an experienced, customer-focused Service Manager responsible for driving outstanding service and support within our ITSM Function. The successful candidate will be responsible for overseeing incident, problem, and changemanagement aligned with ITIL best practices, driving continual service improvement and ensuring performance against SLAs. The role involves working closely with delivery teams and key stakeholders in understanding … will be passionate about your work, technically adept, open with those you work with, and keen to do your best to support your colleagues and teams. Your previous service management experience will ensure you are confident with case supervision, building and enhancing case management capability, whilst providing excellent customer service. We want our service managers to be excited … of leading a successful service team. Key Responsibilities Service Delivery Performance - Monitor SLAs, resolution times, and feedback cycles in alignment with ITSM principles to ensure consistent service quality. Incident & ChangeManagement - Direct incident, problem, and changemanagement activities in accordance with ITIL standards, ensuring rapid issue resolution, root-cause analysis, and long-term service stability. Technical More ❯
bradford, yorkshire and the humber, united kingdom
Alscient
seeking an experienced, customer-focused Service Manager responsible for driving outstanding service and support within our ITSM Function. The successful candidate will be responsible for overseeing incident, problem, and changemanagement aligned with ITIL best practices, driving continual service improvement and ensuring performance against SLAs. The role involves working closely with delivery teams and key stakeholders in understanding … will be passionate about your work, technically adept, open with those you work with, and keen to do your best to support your colleagues and teams. Your previous service management experience will ensure you are confident with case supervision, building and enhancing case management capability, whilst providing excellent customer service. We want our service managers to be excited … of leading a successful service team. Key Responsibilities Service Delivery Performance - Monitor SLAs, resolution times, and feedback cycles in alignment with ITSM principles to ensure consistent service quality. Incident & ChangeManagement - Direct incident, problem, and changemanagement activities in accordance with ITIL standards, ensuring rapid issue resolution, root-cause analysis, and long-term service stability. Technical More ❯
holder will support the Pathology Digital Team by applying specialist knowledge in both Biomedical Science and IT. They will contribute to the development, implementation, and maintenance of digital information management systems within Pathology. Additionally, they will work within the Pathology Quality Management System to ensure and demonstrate the laboratory's compliance with ISO 15189 standards. Main duties of … systems specialist within the Pathology department, providing expert user support, guidance, and problem-solving for digital platforms. Take a key role in maintaining, supporting, and developing the Laboratory Information Management System (LIMS) and other digital tools used in pathology workflows. Take a lead role in further developing the Pathology Quality Management System (QMS) within Pathology IT to ensure … compliance with ISO 15189 standards and support laboratory accreditation. Support digital changemanagement within the laboratory, including upgrades, configuration changes, and new system implementations. Assist in managing Pathology IT workload to meet Key Performance Indicators Collaborate with Biomedical Scientist colleagues and IT services to ensure clinical, scientific, and digital needs are aligned. Provide digital training and mentorship to More ❯
Halifax, England, United Kingdom Hybrid / WFH Options
The Adecco Group
Senior Project Manager | Lead Integrator | Banking | Mortgages | Business & Technology Change | Halifax | 6 Months Contract | £750/day Inside IR35 | Our client is seeking Lead Integrator/Senior Project Manager for a role that covers both business and technology change. You will coordinate dependencies between the Lab, stakeholders, platforms, Group Executive Functions and 3rd parties as part of complex and … This role covers both business and technology change. Previous experience within Financial Services/Banking is highly desirable. Your Essential Skills and Experience: Agile Methodology & Tools Implementation experience Stakeholder ManagementChangemanagement governance/methodology Proven experience in planning, tracking, road mapping Locations: Halifax Hybrid: 2 days in the office per week/3 days working from More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
The Adecco Group
Senior Project Manager | Lead Integrator | Banking | Mortgages | Business & Technology Change | Halifax | 6 Months Contract | £750/day Inside IR35 | Our client is seeking Lead Integrator/Senior Project Manager for a role that covers both business and technology change. You will coordinate dependencies between the Lab, stakeholders, platforms, Group Executive Functions and 3rd parties as part of complex and … This role covers both business and technology change. Previous experience within Financial Services/Banking is highly desirable. Your Essential Skills and Experience: Agile Methodology & Tools Implementation experience Stakeholder ManagementChangemanagement governance/methodology Proven experience in planning, tracking, road mapping Locations: Halifax Hybrid: 2 days in the office per week/3 days working from More ❯
Halifax, West Yorkshire, United Kingdom Hybrid / WFH Options
Adecco
Senior Project Manager | Lead Integrator | Banking | Mortgages | Business & Technology Change | Halifax | 6 Months Contract | £750/day Inside IR35 | Our client is seeking Lean Integrator/Senior Project Manager for a role that covers both business and technology change. You will coordinate dependencies between the Lab, stakeholders, platforms, Group Executive Functions and 3rd parties as part of complex and … This role covers both business and technology change. Previous experience within Financial Services/Banking is highly desirable. Your Essential Skills and Experience: Agile Methodology & Tools Implementation experience Stakeholder ManagementChangemanagement governance/methodology Proven experience in planning, tracking, road mapping Locations: Halifax Hybrid: 2 days in the office per week/3 days working from More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Bank of England
do or a project meeting to attend, where you'll be modernising the Bank through the services you're responsible for. After that, you may draft and raise a change request through the Bank's formal processes to change or update a policy in the Teams Admin Center the following week. If you're in the office, you … services at scale Strong understanding of Microsoft 365 technologies including Teams, SharePoint Online, Entra ID, and Microsoft 365 Office suite of applications Excellent written and verbal communication and stakeholder management skills Essential Criteria We are interested in hearing from candidates who have the following capabilities: Strong problem-solving skills and a proactive mindset Ability to translate technical concepts for … and developing services beyond just fixing issues Desirable Criteria It would also be beneficial, but not necessary, to have some of the following: Knowledge of ITIL practices and service management Experience in regulated or public sector environments Exposure to data governance, compliance, or security frameworks Experience with Power Platform (Power Apps, Power Automate, Power BI) Experience with Microsoft Copilot More ❯
Huddersfield, West Yorkshire, England, United Kingdom
ITOL Recruit
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
CDU). Cyber Improvement Programme (CIP). Chief Information Security Office Function (CISO). The Cyber Improvement Programme (CIP) aims to deliver cyber improvements that provide long-term foundational change towards sustainable cyber risk management across the health and social care system, working towards the vision of creating a health and care sector that is resilient to cyber … the job In this role you will be responsible for the delivery of multiple projects/programmes/workstreams within the Cyber Improvement Programme with a specific focus on changemanagement and accountability and responsibility for: The delivery of projects and programmes relating to system change, working with colleagues and subject matter experts to scope, plan design … multiple projects, reporting on progress and managing risks and issues, acting as a point of escalation for project and programme managers within the team. The delivery of complex organisational change programmes and facilitating the uptake of initiatives that support excellence and embedding of cyber security across the health and care system. Stakeholder engagement and communications engaging on complex issues More ❯
Business Analyst with proven experience working on change projects required on a permanent basis by a leading Financial Services client based in Leeds. This is a hybrid role with 2 days/week on site. The salary on offer is up to £50,000 + 7.5% on-target bonus + excellent benefits package. This is a key role, responsible … into clear, actionable requirements for both business & technology teams. Acting as a bridge between business objectives and client/technology solutions, you will work on a range of complex change initiatives, ensuring successful delivery of functional and technical outcomes. You’ll engage closely with stakeholders to understand their needs, performing detailed business and systems analysis throughout the project lifecycle. … with data analysis tools such as SQL, Excel, and Tableau Proven background in business process analysis and reengineering (e.g. Lean Six Sigma) Good understanding of structured analysis and project management methodologies Strong exposure to changemanagement within complex environments Ability to interpret and analyse complex datasets to derive actionable insights Excellent interpersonal, stakeholder management, and communication More ❯
bradford, yorkshire and the humber, united kingdom
Symmetry Search & Staffing Solutions
Business Analyst with proven experience working on change projects required on a permanent basis by a leading Financial Services client based in Leeds. This is a hybrid role with 2 days/week on site. The salary on offer is up to £50,000 + 7.5% on-target bonus + excellent benefits package. This is a key role, responsible … into clear, actionable requirements for both business & technology teams. Acting as a bridge between business objectives and client/technology solutions, you will work on a range of complex change initiatives, ensuring successful delivery of functional and technical outcomes. You’ll engage closely with stakeholders to understand their needs, performing detailed business and systems analysis throughout the project lifecycle. … with data analysis tools such as SQL, Excel, and Tableau Proven background in business process analysis and reengineering (e.g. Lean Six Sigma) Good understanding of structured analysis and project management methodologies Strong exposure to changemanagement within complex environments Ability to interpret and analyse complex datasets to derive actionable insights Excellent interpersonal, stakeholder management, and communication More ❯
building a Power BI centre of excellence and applying data science principles Logistics and/or ERP experience in a complex, fast-moving environment (FTSE100/blue-chip preferred) Changemanagement experience in FMCG or logistics and familiarity with project management tools and methodologies Advanced Power BI skills including DAX, M Query, Power Automate, Power Apps, and … integrations as well as SQL data modelling experience Skilled at communicating performance trends and recommendations in a compelling way and confident presenting to senior leadership and driving data-led change If youre passionate about using data to make real-world operational impact and you love turning complexity into clarity this role offers the chance to shape the way Evri More ❯
Whitwood, Castleford, West Yorkshire, England, United Kingdom
pyramid8
however there is substantial infrastructure on-site with servers and network on the Castleford site it will often involve changes with very short timescales, other responsibilities include: Oversee the management of all IT functions including telecommunications and the following: Ensure Backup/replication processes run according to group policy Target at 95% up-time on key systems incl. SFDC … Create an IT Roadmap for all staff, process and technology changes required to keep all systems relevant and up to date. Manage the development of IT Processes and documentation: ChangeManagement, disaster recovery etc. Ideally the appointed IT Manager will have a Degree in IT, Management or equivalent experience and have previously delivered 3-5 years in More ❯
WF10, Castleford, City and Borough of Wakefield, West Yorkshire, United Kingdom
Pyramid8
however there is substantial infrastructure on-site with servers and network on the Castleford site it will often involve changes with very short timescales, other responsibilities include: Oversee the management of all IT functions including telecommunications and the following: Ensure Backup/replication processes run according to group policy Target at 95% up-time on key systems incl. SFDC … Create an IT Roadmap for all staff, process and technology changes required to keep all systems relevant and up to date. Manage the development of IT Processes and documentation: ChangeManagement, disaster recovery etc. Ideally the appointed IT Manager will have a Degree in IT, Management or equivalent experience and have previously delivered 3-5 years in More ❯
to join our Operations Systems Solutions Team . Reporting to the Head of operations Systems Solutions , the General Manager - Crew System Solutions is responsible for the reliable provision, proactive management, and constant evolution of the operationally-critical system solutions used for; Crew Establishment Planning, Crew Planning, Crew Training, Crew Tracking, Crew Travel, Crew Engagement, Crew Pay , and much more. … you'll be doing: System Operations & Reliability: Ensure high system availability, smooth daily operations, usability, and technical reliability, while validating failover strategies and maintaining consistent data quality and integrity. ChangeManagement & Implementation: Oversee feature releases and software updates, manage testing environments, enforce change control processes, and support business adoption through seamless, disruption-free implementation. Strategic Development & Integration … strategic direction, values, and objectives. Systems & Technical Proficiency: Proven experience managing diverse system technologies and platforms, with strong capabilities in data administration, system configuration, and infrastructure dependencies. Project Delivery & Change Leadership: Skilled in driving successful projects from concept to completion, ensuring alignment with business goals and delivering measurable outcomes. Communication & Team Leadership: Exceptional communicator with a talent for people More ❯
Halifax, Yorkshire, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
An exciting opportunity has arisen for an Integrator to join the Risk Foundations Platform. Partnering with the Risk Foundations Product Owners and Engineering Leads, the Integrator will coordinate complex change that requires cross-cutting engagement across multiple Platforms, Business Units, Functions and/or 3rd parties covering both business and technology change. The Group is at a pivotal stage … internal/external) to ensure safe delivery Skills & Capabilities Accountability - Takes responsibility for team decisions and actions and empowers others to take full ownership. Communicates expectations clearly and timely. ChangeManagement- Accountable for co-ordinating and driving a significant Platform-wide programme of work, managing complex dependencies and working with teams across the Group to deliver transformation of … process, technology and culture. Demonstrates an excellent level of proven experience. Stakeholder Management- Manages internal and external stakeholder expectations and business sponsorship, quickly establishing credibility and encouraging trust and ongoing collaboration. Anticipates and mitigates conflict and shapes stakeholder views to gain long-term dedication to current and potential future change. Collaboration- Creates opportunities for cross-business working and breaks More ❯
third line support teams. Main duties of the job To work within a team and provide first line ICT support services within the Trust using ITIL processes of Incident Management, Service Requests and an understanding of Problem and Change Management. Day to day working with a computerised telephone call handling system to efficiently handle incoming calls to the More ❯