6 Chat Support Jobs

Live Chat/Web Chat Sales and Support Assistants x 3 Job Type: Temp to Perm Salary: £12.00 + bonus Location: Walsall, West Midlands Shift Work: Morning, Afternoon and Evening Shifts Flexible Working Pattern Our client is a leader in the field of social media who is … to create engagement and rapport, offer services, upsell services where the opportunity arises and resolve queries in real time. Manage a high volume of chat conversations, often simultaneously Provide excellent customer service by understanding the customer's needs, answering questions, and being personable at all times Communicate clearly and … effectively to aid the customer experience Ensure compliance with Live Chat guidelines: Keep your response times short Start with a friendly greeting Add a personal touch Listen to the person on the other end Focus on your customer's problem Stay positive throughout all interactions Make sure to address more »

Helpdesk Customer Support Up to £28,000 Hybrid - 40 hours per week 6-month fixed contract Whitley, Coventry Do you like helping customers? MSX International has the job for you! At MSX we exist to empower movers and makers to thrive in an ever-changing world, by harnessing our … expertise and creativity to deliver an exceptional service powered by technology and innovative solutions. The Jaguar Land Rover Helpdesk Customer Support Agent will contribute to our well-performing Chat customer service adding value to our customer. The Role Were undergoing a technology transformation, so we need to resource … up our UK CRC (Client Relationship Centre) to support the increased chat demand. You will support customer on multiple channels, including Chat and Social Media. As part of this role, the JLR Helpdesk Customer Support Agent will: Provide answers to clients by identifying problems, researching more »

Support Analyst, Service Desk, 1st line, COR5693 An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the Support Analyst …/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern … Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory. The Support Analyst/Service Desk Analyst will be based full-time in the office in Redbourn. The Company The Support Analyst/Service Desk Analyst will be joining a well-established Managed Service more »

Support Engineer, 2nd line, COR5692 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with head offices in Basingstoke. The Role In a varied … and highly-visible role, the Support Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based … around core technology including Windows 10, Office 365 and Active Directory. The Support Engineer will be working 3 days onsite in the Basingstoke office, with 2 days working from home. Occasional travel to other sites will be required. The Company The Support Engineer will be joining a well more »

and want to take that next step in your career? If so then we have a fantastic opportunity! Apply now! Role The apprentice technical support role will be based in the technical support team at NetSupport. NetSupport develops software solutions to lots of different types of customers from … large car manufacturers and supermarkets to Schools and even home users. As part of this service, we need to provide support to our customers that have purchased our solutions. The technical support team provides this service to new, evaluating, and existing customers. This is a busy team that … provides a support service to our customers via Phone, email and a live chat system. The Technical Support team consists of around 10 staff based in the UK office and 3 in the US. The apprentice role includes the below responsibilities : Ensuring all communications with customers are more »

Parkdean Resorts are seeking a career minded, professional and confident IT analyst to support our busy Service Desk supporting our desktop estate and associated services. The role reports directly to the Service Desk Manager and will be the first point of contact for our employees' incidents and problems. So … business, create positive change, and leave a green footprint for future generations to enjoy. What you will be doing... Provide 1st and 2nd line support to employees, via various forms of engagement (voice, email and IM chat), Ensure all support is logged and managed through ServiceNow., Ensure … from business systems via our monitoring software, Engage with 3rd line teams and/or external partners to seek advice or escalate complex issues, Support the management of the Joiners, Movers, Leavers processes and configuring/building of devices. Support with the build of PC's, tablets and more »