4 of 4 Chat Support Jobs in the North of England

Support Operational Specialist

Hiring Organisation
FieldEdge
Location
Newcastle Upon Tyne, Tyne and Wear, United Kingdom
Salary
£ 50 K
This position will own the focus on delivering exceptional customer experiences while expanding ownership of operational and white-glove services. Reporting to the Customer Support Manager, you'll be responsible for delivering high-touch operational support services and concierge-level customer experiences for Xplor Mariana Tek clients. This … platform administration, add-on configuration, and white-glove services that require exceptional attention to detail, customer advocacy, and ownership. As a member of the Support Operations team, you will serve as the primary owner of operational and administrative customer requests, ensuring accurate execution, proactive communication, and exceptional service throughout ...

Administrator

Hiring Organisation
BMC Recruitment Group Ltd
Location
Gateshead, Low Fell & Chowdene, Tyne & Wear, United Kingdom
Employment Type
Permanent
Salary
£25000 - £26000/annum
Administrator, you’ll play an important operational role supporting both the Sales and Customer Success functions. The position combines customer data management, administration, live chat support and reporting. You’ll be responsible for ensuring customer records are accurate and up to date, supporting efficient sales processes and assisting … Ensure CRM records are accurate, complete and consistently maintained. Manage data imports, exports and cleansing to maintain a high level of data integrity. Customer Support Provide prompt and professional first-line support via live chat and email. Respond to customer queries efficiently and professionally. Ensure customer interactions ...

Partner Operations Manager

Hiring Organisation
Deliveroo
Location
Manchester, Greater Manchester, United Kingdom
Salary
£ 60 K
Merchant excellence team is accountable for supporting restaurant and retail partners across all markets with key onboarding and lifecycle tasks, acting as their operational support team once they’re live on the platform.The team:Manages partner contacts across live and non‐live channels globally, with UKIE representing the largest … National partners (e.g. account and menu creation, menu edits, tablet installation and troubleshooting, photography, compliance actions like DAC7, refund disputes, and inbound phone/chat support).Acts as the sole point of contact for self‐serve partners after they “graduate” from early‐life onboarding, working closely with ...

Partner Operations Manager

Location
Manchester, England, United Kingdom
Merchant excellence team supports accountable for supporting restaurant and retail partners across all markets with key onboarding and lifecycle tasks, acting as their operational support team once they’re live on the platform. The team: Manages partner contacts across live and non‐live channels globally, with UKIE representing … National partners (e.g. account and menu creation, menu edits, tablet installation and troubleshooting, photography, compliance actions like DAC7, refund disputes, and inbound phone/chat support). Acts as the sole point of contact for self‐serve partners after they “graduate” from early‐life onboarding, working closely with ...