15 of 15 Chat Support Jobs in the UK

ambitious and self-motivated individual with a positive attitude and a strong collaborative mindset. We're looking for a talented customer service-focused Technical Support Engineer who is ready to get their hands dirty. The Support Team is fast-moving and tight-knit; the role requires a team … player. What You'll Do: Providing live phone, email, and chat support for clients, users, and partners using our technology Responding to customer inquiries in a timely and professional manner Keeping client information up to date and organized in CRM Diagnosing and resolving technical support issues Troubleshooting … escalating deeper technical support issues after the initial investigation Improving processes & documentation in order to reduce the support burden What We're Looking For: 2+ years experience as a Support Engineer or Customer Support related role Proven ability to work as part of a team Able More ❯

levels of customer service and innovation. Job Purpose The Fourteen IP Communications Ltd Conversational AI Technician is responsible for the development, production, testing and support of AI based implementations such as Evolution Virtual Agent - EVA. In addition, the role also includes development, configuration and support of 3rd party … integrations and APIs. Main Duties & Responsibilities Build and support of conversational AI voice and chat bots Provide support to AI developers, AI Support/Project management and technical support to other internal teams Assist with testing, configuration and documentation of technical solutions Make recommendations for … care Assist with project planning and customer delivery Develop and integrate conversational AI solution and APIs with 3 rd party systems Develop voice and chat bot development processes, good practices & procedures Set design guidelines, best practices, and standards Apply concepts and good practices related to Natural language Integrate conversational More ❯

innovative approach, we have quickly gained traction and currently serve over 300,000 customers across the UK. We are currently hiring 1-2 Customer Support Agents to support our growth. The role will be based in our office in Camden Town, London, and will require working on-site … are still in the dark when it comes to how credit works, and it can often seem a confusing and stressful subject. As Customer Support Agent at Bits, you will provide support across a variety of channels to aid customers in their credit building journey. What the role … quickly and patiently Keeping confidential records and financial information private and secure Learning how to use database systems and technology to deliver great customer support Communicating with customers effectively, and assisting with security checks, account enquiries or flagged account issues raised by the customer Responsibilities: Engage with customers through More ❯

innovative approach, we have quickly gained traction and currently serve over 300,000 customers across the UK. We are currently hiring 1-2 Customer Support Agents to support our growth. The role will be based in our office in Camden Town, London, and will require working on-site … are still in the dark when it comes to how credit works, and it can often seem a confusing and stressful subject. As Customer Support Agent at Bits, you will provide support across a variety of channels to aid customers in their credit building journey. What the role … quickly and patiently Keeping confidential records and financial information private and secure Learning how to use database systems and technology to deliver great customer support Communicating with customers effectively, and assisting with security checks, account enquiries or flagged account issues raised by the customer Responsibilities: Engage with customers through More ❯

and deliver efficient and scalable automation solutions. The Application Developers possess expertise in various robotic process automation (RPA) tools. This expertise includes native chatbot support, natural language processing (NLP), optical character recognition (OCR), native Citrix automation, document processing, IVR/IVA, Workflow management, native RPA connector/copilot for More ❯

current CV isn't up to date - please reach out to gianluca (at) circle recruitment (dot) com for a confidential chat. key words: IT Support, it infrastructure, vmware, azure, gcp, AWS, it projects, manchester, hybrid, remote, hyper-v, citrix, cloud, IT Managed Services, MSP Circle Recruitment is acting as More ❯

ITS Support Manager, Global Service Desk (GSD) At Amazon, we strive to be Earth's most customer-centric company where we can find and discover anything we want to buy online. We hire the world's brightest minds, offering them an environment in which one can relentlessly improve the … business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun. Amazon's IT Services Support team provides highly-available IT support for Amazon employees worldwide. We provide support for all used client applications, operating systems, email, VPN … mobile devices, and common collaboration services such as SharePoint and Exchange. Our customers may engage us via phone, chat, in person, or trouble ticketing. You will manage local and/or remote resources and assist the global organization to define the perfect customer experience and own the strategies to More ❯

As a Support Analyst you will work within our Best Practices to provide Experience, this includes resolving support calls within Service Level Agreements whilst receiving consistently good feedback through Quality Control and our Customer Satisfaction Survey. * To provide Service Desk support to clients via telephone and chat * Logging and updating support tickets within the Company's Incident Management Application * Resolving support calls in a quick and efficient manner whilst meeting SLA's * To escalate calls where necessary to the Desktop Team and/or Infrastructure Team * To complete company provided training to ensure you More ❯

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. Job Title: Android Senior Developer Rate:450 GBP/Day on inside Ir35 Possibility of remote work: Hybrid Work - 3 days/week Contract duration: 12 months Location: London Detailed Job … and built core infrastructure and integrations from scratch -Must be aware of A/B testing (Firebase), UI Design System, push notifications, in-app chat support & various security/compliance protocols. Minimum years of experience More ❯

As a First Line Service Desk Analyst, you will play a crucial role in providing technical support to our employees across various locations. You will be responsible for handling incoming support requests via phone, email, and chat, resolving technical issues promptly and ensuring minimal disruption to business … operations. The role requires strong communication skills, technical expertise, and a customer-centric approach to support our diverse workforce effectively. Key Responsibilities: Provide first-line technical support to Group employees via phone, email, and chat. Log all support requests and technical issues accurately in the ticketing system … measures. Proactively identify trends in technical issues and recommend improvements to enhance system reliability and user experience. Collaborate with other members of the IT support team to share knowledge, best practices, and solutions. Maintain up-to-date knowledge of the group's IT systems, applications, and policies. Adhere to More ❯

FRENCH SELECTION (FS) Dutch speaking Technical Support Administrator (Electronics) Location: Maidstone Hybrid work 2 - 3 days a week in the office Salary: £32,000 per annum plus bonus Ref: 4249DC To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference … 4249DC The company: A well-established British designer and producer of audio products sold globally Main duties: To deliver technical support to customers providing outstanding service The role: - Respond to enquiries via email, phone and live chat - Provide product support to customers and distributors - Deliver technical troubleshooting … Be responsible for returns and following up accordingly - Provide purchase support - Liaise with internal departments ensuring support to customers is maintained at a high standard - Engage in professional development as required The candidate: - Fluent in Dutch (written and spoken) essential - Experience in technical or product support required More ❯

FRENCH SELECTION (FS) French speaking Technical Support Administrator (Electronics) Location: Maidstone Hybrid work 2 - 3 days a week in the office Salary: £32,000 per annum negotiable plus bonus Ref: 4249DC1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job … reference: 4249DC1 The company: A well-established British designer and producer of audio products sold globally Main duties: To deliver technical support to customers providing outstanding service The role: - Respond to enquiries via email, phone and live chat - Provide product support to customers and distributors - Deliver technical … troubleshooting - Be responsible for returns and following up accordingly - Provide purchase support - Liaise with internal departments ensuring support to customers is maintained at a high standard - Engage in professional development as required The candidate: - Fluent in French (written and spoken) essential - Fluency in an additional language a bonus More ❯

your shot. The Role: You’ll be the voice of the brand, connecting with customers via phone, email, and live chat. You’ll guide, support, and tailor solutions using best-in-class tech, while always keeping service levels high. Why You’ll Love It Here: ✨ £28k–£31k + … days in-office ✨ Vitality private healthcare ✨ 25 days holiday ✨ Fast-track career progression ✨ Inspiring team and leadership You Bring: ✅ Contact centre/live chat/email support experience ✅ Insurance, banking or FCA-regulated environment knowledge ✅ Zendesk a plus ✅ Sharp communication skills ✅ Entrepreneurial mindset & team spirit ✅ Degree educated Join More ❯

Oracle Micros Support Engineer | Contract | London | Outside IR35 | £300-£350 per day I'm looking for an immediately available Oracle Micros Support Engineer to join my client for a 3 month contract, outside IR35. The client is based in London and will require you to be onsite …/4 days per week. You must have at least 2 years experience working as a 2nd/3rd line support engineer with Oracle Micros in hospitality. If you are interested and have the right skillset I would love to arrange a call. Please respond with your most up … to date CV and we can have a chat. Oracle Micros Support Engineer | Contract | London | Outside IR35 | £300-£350 per day More ❯

Oracle Micros Support Engineer | Contract | London | Outside IR35 | £300-£350 per day I'm looking for an immediately available Oracle Micros Support Engineer to join my client for a 3 month contract, outside IR35. The client is based in London and will require you to be onsite …/4 days per week. You must have at least 2 years experience working as a 2nd/3rd line support engineer with Oracle Micros in hospitality. If you are interested and have the right skillset I would love to arrange a call. Please respond with your most up … to date CV and we can have a chat. Oracle Micros Support Engineer | Contract | London | Outside IR35 | £300-£350 per day More ❯