3 Chat Support Jobs in the North of England

We are seeking an enthusiastic and hardworking Level 3 IT Apprentice to train as a support desk engineer. This is a varied and hands-on position, working for a very well-established company, that supplies and supports digital imaging in the dental sector. You will get experience of the … latest imaging technology including CADCAM and 3D printing. Duties include: providing 1st line technical support, and answering support queries via remote support, phone, email and live chat. Role To provide 1st line technical support, answering support queries via remote support, phone, email and live … chat. To log all support calls on the company CRM and Support Desk software. To update support tickets. To allocate more complex calls to the relevant support member. To help arrange for external technical support where problems cannot be resolved in-house by liaising with more »

Your new company Service Desk Analyst (Part Time) required until Feb 2025 for reputable public sector organisation based in Newcastle to provide 1st line support and customer service for an out of hours service that supports a range of public sector clients across the UK. Shift is 9am-12am … be required to provide excellent customer service and answer a variety of basic technical queries across various channels which could include, telephone, email, instant chat, remote support tools and service monitoring tools. You will be required to record all customer enquiries and requests, following predefined processes, troubleshooting problems … shifts on a rota system What you'll get in return This exciting new role offers a chance to develop your first line technical support skills, offers a salary of £23,500 per annum pro rata, over 30 days annual leave and remote working with just one visit to more »

Yorkshire. In this role, you will be responsible for ensuring that our clients' IT systems are running smoothly and efficiently. You will provide technical support and troubleshooting to both site-based and remote users, as well as providing onsite and field support. You will also ensure that systems are … monitored to ensure maximum uptime and reliability. To be successful in this role, you will need to have excellent knowledge of: 2nd Line IT support, ideally some field support experience Office 365 Windows OS 8,10, 11 Exchange VOIP Sharepoint Online Telephony experience You will also need excellent … you. For further details and to apply, please send your up to date CV to Ben.Wilson @ circlerecruitment.com for a confidential chat. Key Words: IT Support, Service Desk, Active Directory, Technical Support, Office 365, SharePoint, Windows, Exchange, Azure, Intune, Telephony, VOIP, South Yorkshire, Sheffield, Rotherham, Chesterfield, Barnsley. Circle Recruitment more »