12 of 12 Chat Support Jobs in the UK

This position will own the focus on delivering exceptional customer experiences while expanding ownership of operational and white-glove services. Reporting to the Customer Support Manager, you'll be responsible for delivering high-touch operational support services and concierge-level customer experiences for Xplor Mariana Tek clients. This … platform administration, add-on configuration, and white-glove services that require exceptional attention to detail, customer advocacy, and ownership. As a member of the Support Operations team, you will serve as the primary owner of operational and administrative customer requests, ensuring accurate execution, proactive communication, and exceptional service throughout ...

Title: Customer Service and IT Support Salary: £27,600 Hours: Full Time Location: Earlswood, Solihull Description: We are currently looking to recruit an enthusiastic team player to join our clients Customer Service and IT Support team. They are a family run, successful and well established business based near … Earlswood. A background in Customer Service, ideally with IT is required. Key Duties: To work closely with businesses over the phone, email and live chat, to provide support and training for both software and hardware Ensure that customers receive full set up and ongoing support for full ...

Administrator, you’ll play an important operational role supporting both the Sales and Customer Success functions. The position combines customer data management, administration, live chat support and reporting. You’ll be responsible for ensuring customer records are accurate and up to date, supporting efficient sales processes and assisting … Ensure CRM records are accurate, complete and consistently maintained. Manage data imports, exports and cleansing to maintain a high level of data integrity. Customer Support Provide prompt and professional first-line support via live chat and email. Respond to customer queries efficiently and professionally. Ensure customer interactions ...

alongside Data Administrators, Account Managers and Data Team Managers to effectively communicate requirements for obligations calculations for a range of accounts. The SEA will support with suppliers of Data Insights customers to collect information by email, telephone, and live chat, as well as present webinars and proactively engage … high level of professionalism. Key Accountabilities Customer service To produce written communication with clients and suppliers through emails To provide telephone and live chat support to clients and suppliers when collecting packaging weights information Conduct webinars regarding the process of data submission on our platforms Data cleansing ...

Merchant excellence team is accountable for supporting restaurant and retail partners across all markets with key onboarding and lifecycle tasks, acting as their operational support team once they’re live on the platform.The team:Manages partner contacts across live and non‐live channels globally, with UKIE representing the largest … National partners (e.g. account and menu creation, menu edits, tablet installation and troubleshooting, photography, compliance actions like DAC7, refund disputes, and inbound phone/chat support).Acts as the sole point of contact for self‐serve partners after they “graduate” from early‐life onboarding, working closely with ...

Merchant excellence team supports accountable for supporting restaurant and retail partners across all markets with key onboarding and lifecycle tasks, acting as their operational support team once they’re live on the platform. The team: Manages partner contacts across live and non‐live channels globally, with UKIE representing … National partners (e.g. account and menu creation, menu edits, tablet installation and troubleshooting, photography, compliance actions like DAC7, refund disputes, and inbound phone/chat support). Acts as the sole point of contact for self‐serve partners after they “graduate” from early‐life onboarding, working closely with ...

driving positive change. Read on to learn more about the opportunity and how you can have a positive impact!About the RoleThe Customer Support organisation is undergoing significant transformation as we modernise how customers engage with EcoOnline. Today, the team supports customers across multiple products, channels and regions, with … strong focus on delivering responsive, high-quality support experiences.Our vision is to create a seamless digital support experience where customers can easily access help through the channel of their choice, resolve simple issues through self-service and AI-assisted experiences, and reach the right expert quickly when human ...

driving positive change. Read on to learn more about the opportunity and how you can have a positive impact! About the RoleThe Customer Support organisation is undergoing significant transformation as we modernise how customers engage with EcoOnline. Today, the team supports customers across multiple products, channels and regions, with … strong focus on delivering responsive, high-quality support experiences. Our vision is to create a seamless digital support experience where customers can easily access help through the channel of their choice, resolve simple issues through self-service and AI-assisted experiences, and reach the right expert quickly when ...

employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!About the Team:Customer & Product Support (C&PS) sits at the intersection of sales, customer success and technical support. Through close teamwork and collaboration, we drive positive customer outcomes … leading platform and products. We are committed to enhancing every user’s experience through consistent delivery of prompt and knowledgeable responses. The Customer & Product Support team is based globally across the US, UK, India and Singapore.About the Role: We are looking to hire an Associate, Customer & Product Support ...

Title : Onsite Helpdesk Engineer – Japanese Speaker The Skills You'll Need : Japanese/English, 1st & 2nd Line IT Support, Network Troubleshooting Your New Salary : Up to £39,000 + commuting expenses Location : London Contract : 1-year Fixed Term Contract (potential extension) Hybrid : No – Onsite Start : ASAP Working hours : Monday … Friday, 8:00–16:00/9:00–17:00 What You'll be Doing : Provide onsite 1st and 2nd line IT support via face-to-face, email, telephone, remote access and chat. Manage and update support tickets through the IT ticketing system. Support Microsoft 365, user ...

clients, and mobilisation teams, the role ensures asset data is accurate, compliant, and maintained within IBM Maximo and client CAFM/EAM systems to support safe, efficient, and compliant service delivery. The role also provides technical asset management expertise during new contract mobilisation, asset verification programmes, and ongoing contract … critical spares recommendations, and remedial work proposals. Produce and maintain Standard Operating Procedures (SOPs), Emergency Operating Procedures (EOPs), and technical documentation. Mobilisation & Project Delivery Support the mobilisation of new contracts, ensuring asset data and maintenance programmes are established on time. Identify and manage technical risks affecting mobilisation and operational ...

full accountability for the quality and correctness of the final output. Build and improve AI agents, reusable skills, prompt templates, and automation workflows that support repeatable analytics, documentation, testing, and business-process automation use cases. Own AI agent documentation, context files, Markdown-based knowledge sources, prompt libraries, and business … platforms, SQL, and Python. Hands-on experience using AI-assisted development tools such as Claude Code, Cursor, VS Code, GitHub Copilot, or ChatGPT to support coding, debugging, documentation, testing, or analysis workflows. Strong analytical thinking, communication, and problem-solving skills. Ability to review, validate, and improve AI-generated code ...