2 of 2 Client Onboarding Jobs in Avon

Acting as a key point of contact for customers Supporting service requests, incidents and escalations Coordinating with technical teams to resolve issues Supporting customer onboarding and service adoption Monitoring customer satisfaction and service performance Identifying opportunities for service improvement Building strong customer relationships What We're Looking ...

looking for more than just ticket resolution? We're recruiting a Technical Support Specialist to join a growing managed services business, supporting a diverse client base across cloud, infrastructure, cybersecurity and modern workplace technologies. This is a hands-on, customer-facing role where you'll take ownership of technical … customer issues and escalations through to resolution Supporting Microsoft 365, Azure and Intune environments Building strong relationships with customers and key stakeholders Supporting customer onboarding and service adoption Identifying recurring issues and service improvement opportunities Working closely with service desk, project and technical teams What We're Looking ...