typical tech consultancy. Born out of hands-on engineering experience solving some of the UK's most complex cross-domain challenges, we’ve built a company around technical excellence, client-first delivery, and a passion for doing things right. As we grow our team, we're looking for an experienced Implementation Consultant who thrives at the intersection of technical … solutions and business outcomes. This is a hybrid role with regular visits to client sites near North Bristol and Herefordshire , supporting national security and defence-related programmes. Why TwinStream? We’re committed to building a team that grows with us. Here’s what you can expect: Pension – 8% employer contribution Private Healthcare – Comprehensive cover for you and your family … ll work directly with stakeholders at all levels, providing both hands-on technical support and strategic guidance. Your responsibilities will include: Acting as the primary point of contact for clientonboarding and technical scoping Translating customer needs into scoped work packages in collaboration with our Technical Architects Managing the lifecycle of customer integrations, from initial setup to More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Twinstream Limited
typical tech consultancy. Born out of hands-on engineering experience solving some of the UK's most complex cross-domain challenges, we've built a company around technical excellence, client-first delivery, and a passion for doing things right. As we grow our team, we're looking for an experienced Implementation Consultant who thrives at the intersection of technical … solutions and business outcomes. This is a hybrid role with regular visits to client sites near North Bristol and Herefordshire , supporting national security and defence-related programmes. Why TwinStream? We're committed to building a team that grows with us. Here's what you can expect: Pension – 8% employer contribution Private Healthcare – Comprehensive cover for you and your family … ll work directly with stakeholders at all levels, providing both hands-on technical support and strategic guidance. Your responsibilities will include: Acting as the primary point of contact for clientonboarding and technical scoping Translating customer needs into scoped work packages in collaboration with our Technical Architects Managing the lifecycle of customer integrations, from initial setup to More ❯
We are seeking a Service Manager to join our client's team, responsible for ensuring that support services are planned and delivered in line with business objectives, budgets and agreed contractual obligations and expectations. The intention for this position is to create a positive, collaborative customer journey from bid to service delivery execution. Key Accountabilities Customer and Stakeholder Relationship … Ownership and Initiative Serve as an escalation point, responding promptly and effectively to service alerts and issues Proactively mitigate potential or actual service disruptions, ensuring swift resolution Support customeronboarding for service-specific requirements - inclusive of process creation Continual Service Improvement Lead and support initiatives to enhance service delivery, focusing on customer satisfaction, service quality, cost efficiency, and … governance management Adept at building relationships and influencing stakeholders with credibility and confidence Ability to challenge existing approaches constructively while fostering trust through experience and personal style What Our Client Offers This is an excellent opportunity to join a growing organisation where you can make a real impact on service delivery and customer satisfaction. You'll be working in More ❯
Emersons Green, Bristol, Avon, England, United Kingdom
it stars
Ownership and initiative • Serve as an escalation point, responding promptly and effectively to service alerts and issues. • Proactively mitigate potential or actual service disruptions, ensuring swift resolution • Support customeronboarding for service-specific requirements - inclusive of process creation Continual service improvement • Lead and support initiatives to enhance service delivery, focusing on customer satisfaction, service quality, cost efficiency, and … Ownership and initiative • Serve as an escalation point, responding promptly and effectively to service alerts and issues. • Proactively mitigate potential or actual service disruptions, ensuring swift resolution • Support customeronboarding for service-specific requirements - inclusive of process creation Continual service improvement • Lead and support initiatives to enhance service delivery, focusing on customer satisfaction, service quality, cost efficiency, and More ❯