Service Delivery Manager
- Location
- Chippenham, England, United Kingdom
varied and fast-paced role combining technical service delivery, team leadership, project coordination, and exceptional client service. Elevate Cloud is a leading provider of IT Support, Cyber Security, Microsoft 365, Cloud Solutions, Connectivity, and Business Telephony services. We support businesses across the UK by delivering reliable, proactive, and customer … coordinate the right technical resources when more complex issues arise Reviewing service levels and making sure we are delivering against our internal standards and client expectations Identifying recurring issues and working with the wider technical team to address the underlying cause Helping maintain a culture where excellent customer service ...