a proactive point of contact for clients, building strong relationships to understand their objectives and challenges. Develop and execute customised success plans that drive client engagement and satisfaction. Facilitate clientonboarding, ensuring a seamless transition to our products and services. Analyse client feedback and data … to identify valuable insights for continuous improvement. Collaborate with internal teams to address client needs and issues effectively and efficiently. Track and communicate client progress, delivering reports to stakeholders to highlight successes and areas for growth. Essential Skills and Experience: Proven ability to manage and nurture client … to work independently as well as part of a team to drive results. Familiarity with using CRM systems and data analysis tools to enhance client success. Desirable skills: Experience in the background screening or HR services industry. Knowledge of customer success methodologies and best practices. Wed also love you More ❯
a proactive point of contact for clients, building strong relationships to understand their objectives and challenges. Develop and execute customised success plans that drive client engagement and satisfaction. Facilitate clientonboarding, ensuring a seamless transition to our products and services. Analyse client feedback and data … to identify valuable insights for continuous improvement. Collaborate with internal teams to address client needs and issues effectively and efficiently. Track and communicate client progress, delivering reports to stakeholders to highlight successes and areas for growth. Essential Skills and Experience: Proven ability to manage and nurture client … to work independently as well as part of a team to drive results. Familiarity with using CRM systems and data analysis tools to enhance client success. Desirable skills: Experience in the background screening or HR services industry. Knowledge of customer success methodologies and best practices. Wed also love you More ❯
a proactive point of contact for clients, building strong relationships to understand their objectives and challenges. Develop and execute customised success plans that drive client engagement and satisfaction. Facilitate clientonboarding, ensuring a seamless transition to our products and services. Analyse client feedback and data … to identify valuable insights for continuous improvement. Collaborate with internal teams to address client needs and issues effectively and efficiently. Track and communicate client progress, delivering reports to stakeholders to highlight successes and areas for growth. Essential Skills and Experience: Proven ability to manage and nurture client … to work independently as well as part of a team to drive results. Familiarity with using CRM systems and data analysis tools to enhance client success. Desirable skills: Experience in the background screening or HR services industry. Knowledge of customer success methodologies and best practices. Wed also love you More ❯
bedford, east anglia, united kingdom Hybrid / WFH Options
Forward Role
lead on onboarding new LMS clients—guiding them from kickoff through to go-live with confidence and care Set up and tailor client LMS platforms—this could include branding, permissions, user roles, and integrations based on their needs Work closely with product, project, and dev teams to … in learning tech and eLearning trends to bring fresh thinking and top-tier support to the table If you're passionate about creating exceptional client experiences, enjoy working in a tech-forward environment, and have a keen interest in the learning space, this could be the ideal next step More ❯
luton, bedfordshire, east anglia, united kingdom Hybrid / WFH Options
Forward Role
lead on onboarding new LMS clients—guiding them from kickoff through to go-live with confidence and care Set up and tailor client LMS platforms—this could include branding, permissions, user roles, and integrations based on their needs Work closely with product, project, and dev teams to … in learning tech and eLearning trends to bring fresh thinking and top-tier support to the table If you're passionate about creating exceptional client experiences, enjoy working in a tech-forward environment, and have a keen interest in the learning space, this could be the ideal next step More ❯
