High Wycombe, Buckinghamshire, UK Hybrid / WFH Options
Leasepath
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: CustomerOnboarding & Relationship Management: • Lead and manage the customeronboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customeronboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯
Milton Keynes, Buckinghamshire, UK Hybrid / WFH Options
Leasepath
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: CustomerOnboarding & Relationship Management: • Lead and manage the customeronboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customeronboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯
Social network you want to login/join with: Implementation and Customer Success Consultant, high wycombe col-narrow-left Client: Tracker Location: high wycombe, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: We’re a fast-growing SaaS company at the forefront … new and existing customers. You’ll lead implementation, configuration, and operational setup, optimising processes across warehouse operations, order management, and garment personalisation workflows. You’ll ensure a smooth onboarding experience, provide hands-on training and expert consultancy, and drive early value and long-term customer success. You’ll act as a trusted advisor throughout the lifecycle, working closely … Manage end-to-end implementation projects for Tracker’s SaaS platform managing all aspects from initial scoping, platform configuration to operational set-up and go-live. Deliver structured onboarding to ensure customers effectively adopt the platform for customer operations including warehousing, production workflows for garment decoration and dispatch. Advise customers on best practices in warehouse operations, stock handling More ❯
Social network you want to login/join with: Implementation and Customer Success Consultant, milton keynes col-narrow-left Client: Tracker Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: We’re a fast-growing SaaS company at the forefront of garment personalisation technology. … new and existing customers. You’ll lead implementation, configuration, and operational setup, optimising processes across warehouse operations, order management, and garment personalisation workflows. You’ll ensure a smooth onboarding experience, provide hands-on training and expert consultancy, and drive early value and long-term customer success. You’ll act as a trusted advisor throughout the lifecycle, working closely … Manage end-to-end implementation projects for Tracker’s SaaS platform managing all aspects from initial scoping, platform configuration to operational set-up and go-live. Deliver structured onboarding to ensure customers effectively adopt the platform for customer operations including warehousing, production workflows for garment decoration and dispatch. Advise customers on best practices in warehouse operations, stock handling More ❯
High Wycombe, England, United Kingdom Hybrid / WFH Options
Ebury
Client Account Manager Ebury High Wycombe, United Kingdom Apply now Posted 11 days ago Permanent Competitive Client Account Manager Ebury is a leading global fintech company that empowers businesses to trade and grow internationally. It offers a comprehensive suite of products, including international payments and collections, FX risk management, trade finance, and API integrations. Founded in 2009 by … Juan Lobato and Salvador García, Ebury is one of the fastest-growing global fintechs, with over 1,700 employees and 38 offices in more than 25 countries. Client Account Manager/Customer Success Manager High Wycombe - Office based, 4 days in the office, 1 day working from home Ebury Mass Payments (EMP) is the premier non-bank provider of … high volume currency and payment solutions. The division operates in 5 of the 24 Ebury offices and has made a recent acquisition which will dramatically accelerate growth. The Client Services team handles all day-to-day relations and service delivery for Ebury's Mass Payment clients. All late-stage and post-sales support - e.g. service solutions building and mapping More ❯
relationships with customers and providing an exceptional level of service across the board. The scope of this role is broad and not limited to – Onboarding: Manage customeronboarding to new services Client Relationship Management: Building and maintaining strong relationships with clients, understandingtheir needs, and ensuring their satisfaction with the services provided. Attend customer sites when … service performance metrics to identify areas for improvement and ensure SLAs are met. Process Improvement: Identifying opportunities to enhance service delivery processes and implementing solutions to improve efficiency and client satisfaction. Reporting: Preparing and presenting service reports to clients and management. Documentation: Maintaining accurate records of service delivery activities, client interactions, and issue resolutions. What are we looking … must have impeccable organisation and task management skills as well as being able to handle pressurised situations and deadlines. Skills – Required Experience – at least 2 years’ experience in a client facing, customer success role. Excellent Communication and Interpersonal Skills: Essential for building relationships and communicating effectively with clients and internal teams. Creative Problem-Solving Skills: Ability to identify issue More ❯
buckinghamshire, south east england, united kingdom
Saepio Information Security
relationships with customers and providing an exceptional level of service across the board. The scope of this role is broad and not limited to – Onboarding: Manage customeronboarding to new services Client Relationship Management: Building and maintaining strong relationships with clients, understandingtheir needs, and ensuring their satisfaction with the services provided. Attend customer sites when … service performance metrics to identify areas for improvement and ensure SLAs are met. Process Improvement: Identifying opportunities to enhance service delivery processes and implementing solutions to improve efficiency and client satisfaction. Reporting: Preparing and presenting service reports to clients and management. Documentation: Maintaining accurate records of service delivery activities, client interactions, and issue resolutions. What are we looking … must have impeccable organisation and task management skills as well as being able to handle pressurised situations and deadlines. Skills – Required Experience – at least 2 years’ experience in a client facing, customer success role. Excellent Communication and Interpersonal Skills: Essential for building relationships and communicating effectively with clients and internal teams. Creative Problem-Solving Skills: Ability to identify issue More ❯
relationships with customers and providing an exceptional level of service across the board. The scope of this role is broad and not limited to – Onboarding: Manage customeronboarding to new services Client Relationship Management: Building and maintaining strong relationships with clients, understandingtheir needs, and ensuring their satisfaction with the services provided. Attend customer sites when … service performance metrics to identify areas for improvement and ensure SLAs are met. Process Improvement: Identifying opportunities to enhance service delivery processes and implementing solutions to improve efficiency and client satisfaction. Reporting: Preparing and presenting service reports to clients and management. Documentation: Maintaining accurate records of service delivery activities, client interactions, and issue resolutions. What are we looking … must have impeccable organisation and task management skills as well as being able to handle pressurised situations and deadlines. Skills – Required Experience – at least 2 years’ experience in a client facing, customer success role. Excellent Communication and Interpersonal Skills: Essential for building relationships and communicating effectively with clients and internal teams. Creative Problem-Solving Skills: Ability to identify issue More ❯
High Wycombe, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Customer Success Manager (Aviation Tech), high wycombe col-narrow-left Client: FBO One Location: high wycombe, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Are you a proactive, relationship-focused professional passionate about … you will do: As a Customer Success Manager, you will: Develop strong customer relationships and serve as the primary point of contact between clients and our business. Lead onboarding for new customers, ensuring they quickly and effectively adopt FBO One. Provide training and demonstrations to help customers maximize the value of FBO One. Assist the sales team by More ❯
Milton Keynes, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Customer Success Manager (Aviation Tech), milton keynes col-narrow-left Client: FBO One Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Are you a proactive, relationship-focused professional passionate about customer engagement and success … you will do: As a Customer Success Manager, you will: Develop strong customer relationships and serve as the primary point of contact between clients and our business. Lead onboarding for new customers, ensuring they quickly and effectively adopt FBO One. Provide training and demonstrations to help customers maximize the value of FBO One. Assist the sales team by More ❯
Keynes is looking for a motivated and results-driven Internal Sales Account Manager to join our growing sales team, reporting into the Head of Partnership and Sales. Key responsibilities Client Relationship Management: Develop and maintain strong relationships with existing and new clients, ensuring their satisfaction and loyalty Product Knowledge: Stay updated on our product offerings, industry trends and competitors … to effectively communicate the value of our solutions to clients CRM Management: Utilise our CRM system to track and manage sales activities, opportunities and client interactions, ensuring data accuracy and timely follow-up Collaboration: Work closely with the marketing, sales and product teams to align sales strategies, gather client feedback and participate in marketing campaigns Reporting: Prepare and … manager and senior management as well as customers Customer Success: Monitor and enhance the customer experience by providing exceptional post-sale support, including training, troubleshooting and resolving any issues ClientOnboarding: Assist in onboarding new clients, ensuring a smooth transition and understanding of our products and services Retention Strategies: Develop and implement strategies to retain More ❯
Keynes is looking for a motivated and results-driven Internal Sales Account Manager to join our growing sales team, reporting into the Head of Partnership and Sales. Key responsibilities Client Relationship Management: Develop and maintain strong relationships with existing and new clients, ensuring their satisfaction and loyalty Product Knowledge: Stay updated on our product offerings, industry trends and competitors … to effectively communicate the value of our solutions to clients CRM Management: Utilise our CRM system to track and manage sales activities, opportunities and client interactions, ensuring data accuracy and timely follow-up Collaboration: Work closely with the marketing, sales and product teams to align sales strategies, gather client feedback and participate in marketing campaigns Reporting: Prepare and … manager and senior management as well as customers Customer Success: Monitor and enhance the customer experience by providing exceptional post-sale support, including training, troubleshooting and resolving any issues ClientOnboarding: Assist in onboarding new clients, ensuring a smooth transition and understanding of our products and services Retention Strategies: Develop and implement strategies to retain More ❯
Milton Keynes, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises and supports users of Oracle ERP. Our … compliance. They will work with Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customeronboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The TSM is required to participate … of New WoW/automation/new tools Work with CSMs & SDMs to identify opportunities for customers to reduce costs and increase GM Manage Patching/Maintenance (calendars) Represent client needs at the weekly CAB (Change Advisory Board) Presales support to manage requests for information e.g. Tools Release, Oracle software end of life. Candidate Skillset Bachelor's degree preferred More ❯
High Wycombe, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
They will collaborate with Technical Resource Managers to build dedicated support teams for customers based on technical environment and service requirements. The TSM will also be involved in onboarding new customers, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role requires participation in a Duty Manager rota and performing Incident Manager duties … Manage RCAs, ensure they are published, and implement preventative measures Work with Technical Resource Managers to form support teams based on technical and service needs Assist in planning customeronboarding with GS & PS Support technical consultants and serve as escalation point for incidents and tasks Implement service improvements and contribute to process enhancements Stay updated on current trends … as needed Manage the deployment of new workflows, automation, and tools Collaborate with CSMs & SDMs to identify cost reduction and revenue growth opportunities Oversee patching and maintenance schedules Represent client needs at weekly CAB meetings Support presales activities, including information requests related to tools and Oracle software lifecycle Candidate Skillset Bachelor's degree or equivalent experience in a relevant More ❯
Marlow, England, United Kingdom Hybrid / WFH Options
Atech Cloud
Join to apply for the Project Manager role at Atech Cloud Join to apply for the Project Manager role at Atech Cloud Direct message the job poster from Atech Cloud Talent Partner | Expert in Candidate Generation, Strategic Recruitment What you More ❯
Aylesbury, Buckinghamshire, United Kingdom Hybrid / WFH Options
Skyhigh Security
a Customer Success Manager with a deep passion for creating a world-class customer experience, you directly support and guide our largest customers throughout their product adoption and onboarding journey. You are a trusted advisor, assisting customers in maximizing the value of our cybersecurity solutions, ensuring they can achieve their security goals. Working across our teams in Sales … pivotal in ensuring a seamless onboarding experience, while proactively managing the ongoing success of customers throughout their lifecycle to drive strong customer satisfaction, retention, and growth. CustomerOnboarding & Implementation Own the end-to-end project management of the onboarding process, ensuring a smooth transition from sales to active usage. Ensure continued alignment between the … and solutions. Experience managing Enterprise level customers. Exceptional relationship management skills with the ability to engage both technical and business stakeholders. Strong project management skills, with experience managing customeronboarding, training, and implementation projects. Strong problem-solving skills with a proactive, customer-first mindset. Ability to manage multiple accounts while prioritizing key customer needs. Exceptional attention to detail More ❯
+ up to 25% bonus We’re looking for a motivated, detail-oriented Audit Software Consultant to support strategic customer evaluations and implementations of our client's SaaS accounting solutions. You’ll collaborate with sales, product, and support teams to guide … clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery. Key Responsibilities: Partner with Strategic Account Managers on customeronboarding and implementation. Develop tailored project and demo strategies focused on client value. Coordinate cross-functional support to ensure smooth client experiences. Contribute to the improvement of … internal knowledge bases and scalable processes. Gather and relay customer feedback to support product innovation. Requirements: 4+ years in audit/accounting or 5+ years in a client-facing SaaS role. Strong communication, project coordination, and problem-solving skills. Experience in or understanding of technology in the accounting sector. Bonus: Chartered Accountant qualification, audit tech experience, or CRM/ More ❯
clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery. Key Responsibilities: Partner with Strategic Account Managers on customeronboarding and implementation. Develop tailored project and demo strategies focused on client value. Coordinate cross-functional support to ensure smooth client experiences. Contribute to the improvement of … internal knowledge bases and scalable processes. Gather and relay customer feedback to support product innovation. Requirements: 4+ years in audit/accounting or 5+ years in a client-facing SaaS role. Strong communication, project coordination, and problem-solving skills. Experience in or understanding of technology in the accounting sector. Bonus: Chartered Accountant qualification, audit tech experience, or CRM/ More ❯
Social network you want to login/join with: Audit Software Consultant, milton keynes col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 07.06.2025 Expiry Date: 22.07.2025 col-wide Job Description: Audit Software Consultant – Remote (UK) Salary: £60,000 - £75,000 + up to 25% bonus We’re … looking for a motivated, detail-oriented Audit Software Consultant to support strategic customer evaluations and implementations of our client's SaaS accounting solutions. You’ll collaborate with sales, product, and support teams to guide … clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery. Key Responsibilities: Partner with Strategic Account Managers on customeronboarding and implementation. Develop tailored project and demo strategies focused on client value. Coordinate cross-functional support to ensure smooth client experiences. Contribute to the improvement of More ❯
Milton Keynes, England, United Kingdom Hybrid / WFH Options
VitalSource Technologies LLC
with confidence, and negotiate deals that deliver real value. Your collaborative spirit will shine as you work closely with internal teams to create seamless customer experiences. By balancing new client acquisition with thoughtful account management, you’ll be at the forefront of our mission to expand our reach and make a lasting impact in your territory. Key Responsibilities: Identify … ensuring responsive communication across internal teams, including customer success, inventory, finance, and integrations. Manage a remote engagement calendar, maximizing each virtual meeting's potential to drive sales and reinforce client relationships. Maintain comprehensive records of virtual sales activities, account management actions, and pipeline information within SFDC. Engage with … new and existing customers virtually to share our current product suite and vision, crafting tailored communication to meet diverse client needs. Follow established remote contract processes and customeronboarding systems, ensuring a standardized and professional virtual sales operation. Efficiently manage lead workflows and oversee the development of opportunities from the virtual sales environment into enduring account relationships. More ❯
Milton Keynes, England, United Kingdom Hybrid / WFH Options
WorkBuzz
challenges and goals. Providing training to help empower customers to launch their own surveys and get maximum value from using WorkBuzz. Support in the design and optimisation of the client journey and onboarding processes Monitoring key client metrics to spot churn risks or opportunities for expansion Maintain customer success metrics and data on our client … KPIs including but not limited to NPS, Customer Health, Net revenue retention and upsells Occasional out of hours support and onboarding for overseas clients Occasional travel to client visits and events (occasional overnight may be needed) Key Requirements Customer focused: you’ve got experience of forming strong customer relationships and get energy from helping customers realise their … goals and solving their problems. Super organised: used to juggling multiple projects and working to short deadlines. Commercially minded: able to measure your progress through retaining and growing client accounts Strong attention to detail: our customers rely on us to ensure their projects run perfectly. Good with numbers: numbers don't scare you, they excite you! The ability to More ❯
Milton Keynes, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: col-narrow-left Client: Aveni Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Aveni is an award-winning technology company. We use advanced AI to enable scalable efficiency for financial services companies, combining world … smaller inbound opportunities while working with existing SME accounts for expansion and renewals. This role is crucial to driving growth through direct engagement with prospects, ensuring a seamless onboarding process, and supporting customers throughout their lifecycle. It’s a great stepping stone to develop your closing skills and move towards a Mid-Market Account Executive role in the … partnership channels and flag potential larger opportunities for MM and Enterprise AEs. Identify, develop, and close expansion opportunities with existing SME accounts. Manage post-sale processes, ensuring smooth onboarding and access to the platform for new users, including but not limited to arranging and conducting user training and ensuring customer success post-implementation. Take ownership of renewals for More ❯
High Wycombe, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Inside Sales Representative, high wycombe col-narrow-left Client: Aveni Location: high wycombe, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Aveni is an award-winning technology company. We use advanced AI to … smaller inbound opportunities while working with existing SME accounts for expansion and renewals. This role is crucial to driving growth through direct engagement with prospects, ensuring a seamless onboarding process, and supporting customers throughout their lifecycle. It’s a great stepping stone to develop your closing skills and move towards a Mid-Market Account Executive role in the … partnership channels and flag potential larger opportunities for MM and Enterprise AEs. Identify, develop, and close expansion opportunities with existing SME accounts. Manage post-sale processes, ensuring smooth onboarding and access to the platform for new users, including but not limited to arranging and conducting user training and ensuring customer success post-implementation. Take ownership of renewals for More ❯
comfortable jumping across multiple areas of the business, from handling customer complaints to working on loyalty, terminal estate, and more. You'll play a key part in the onboarding journey, ensuring our customers receive their card payment terminals quickly and are supported in getting set up and trading with ease. You'll also support internal teams, maintain day … and ensure continued service satisfaction. Receiving inbound customer service calls and resolving queries efficiently and professionally. Managing customer cancellations, identifying reasons, and supporting smooth account closures. Support the onboarding of new customers and help get their payment terminals set up smoothly. Maintain and update the CRM, including the boarding of new accounts. Provide support via shared inboxes and More ❯
comfortable jumping across multiple areas of the business, from handling customer complaints to working on loyalty, terminal estate, and more. You’ll play a key part in the onboarding journey, ensuring our customers receive their card payment terminals quickly and are supported in getting set up and trading with ease. You’ll also support internal teams, maintain day … and ensure continued service satisfaction. Receiving inbound customer service calls and resolving queries efficiently and professionally. Managing customer cancellations, identifying reasons, and supporting smooth account closures. Support the onboarding of new customers and help get their payment terminals set up smoothly. Maintain and update the CRM, including the boarding of new accounts. Provide support via shared inboxes and More ❯