3 of 3 Client Onboarding Jobs in Newcastle upon Tyne

strong relationships with internal and external stakeholders. Designing and improving processes to enhance customer experience and service delivery. Managing budgets, pricing models, and financial controls. Supporting business development and client onboarding/offboarding. Driving continuous improvement and embedding agile ways of working. Coaching and developing team members to achieve high performance. You'll be a key point … objectives to agreed standards and timescales; andd. constantly challenging and balancing timescales, project deliverables, resources and governance considerations to meet difficult challenges presented by changes in policy, ICT capabilities, client priorities and the wider context while maintaining productive collaborative working relationships.2. Leading in successfully developing and managing customer expectations ensuring mutual understanding of business needs through regular and effective … communication, working collaboratively with internal and external stakeholders to achieve shared goals. 3. Providing expertise in relation to best practice for project and change management and building excellent working client relationships internally and externally, with system and service suppliers, customers and other organisations, representing the NHSBSA in local and external user groups. 4. Leading on all aspects of relevant More ❯

Head of Global Contractor Administration (Onboarding & Compliance) Full Time Monday-Friday, Newcastle Global HQ (Hybrid - after training) Who: Tenth Revolution Group... https://careers.tenthrevolution.com/What : Head of Global Contractor Admin (Onboarding & Compliance) Where: Global HQ Office in Newcastle (hybrid after training period) When : ASAP Oct/Nov ideally (will consider later start with seniority … regions, while adapting to local requirements. Compliance & Risk Control Make sure all contractor onboarding activities meet local legal, tax, and immigration requirements. Work with compliance, legal, and client services teams to resolve issues quickly and mitigate risk. Support audits and maintain accurate reporting and documentation. Stakeholder & Contractor Support Collaborate with recruitment, sales, billing and operational teams to … align onboarding with client needs. Serve as the main escalation point for complex onboarding or compliance issues. Maintain strong relationships with third-party providers (e.g., background checks, payroll vendors). Continuous Improvement Track KPIs such as onboarding turnaround times, accuracy, and contractor satisfaction. Identify process bottlenecks and recommend practical improvements. Support implementation of More ❯

role sits at the heart of product development, working closely with Leadership and the wider development team. This is a key role designed to strengthen the roadmap, improve customer onboarding, and enhance product delivery. The opportunity: Define and execute against the product roadmap, ensuring alignment with customer and market needs, and strategic business objectives. Turn customer insights into … ups, retrospectives, and other Agile ceremonies. Conduct UAT and QA testing to validate new features and maintain quality standards. Contribute to the design and improvement of customer self-onboarding processes. Develop materials such as user guides, FAQs, and tutorials to enhance the user experience. Provide domain expertise and technical support to both customers and internal teams. You’ll More ❯