Gateshead, Tyne And Wear, United Kingdom Hybrid / WFH Options
SaleCycle
we work together and lead the way! Ultimate Passion: Infuse passion into every action! Job Overview: The ideal candidate will be responsible for onboarding, managing and nurturing client relationships, ensuring excellent service delivery and retention across a portfolio of accounts. The CSM will collaborate closely with internal teams, resolve client issues, and develop strategic plans to … meet client needs while maximising product/service adoption. Strong communication skills, a problem-solving mindset, and an ability to manage time and resources effectively are essential for success in this role. Key Responsibilities: Client Relationship Management: Build and maintain strong, long-lasting client relationships by serving as their primary point of contact. Understand client goals … communication. Proactively share relevant product/service updates and industry insights to clients. Communicate complex technical information in an easy-to-understand way for clients, ensuring alignment on objectives. Client Retention & Growth: Monitor client health, identify risks, and proactively address concerns to ensure long-term retention. Identify opportunities for upselling or cross-selling additional services/products to More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
Damia Group
Onboarding Manager - £40-45K base + benefits … Newcastle Upon Tyne** We are a recruiting on behalf of a growing software company who are seeking an Onboarding Manager to own and lead the full customeronboarding journey. You will ensure that every client migrating from a legacy system to their platform experiences a smooth, structured, and positive transition. This is an active delivery … improvements. Define and track key onboarding metrics (e.g., customer satisfaction, data migration quality, time to go live, etc.). Essential skills and experience: Proven experience managing customeronboarding, implementation, or project delivery in a SaaS or software environment. A firsthand approach — comfortable getting involved in the detail, working directly with customers, and taking ownership of key More ❯
Sunderland, north west england, united kingdom Hybrid / WFH Options
Client Server
senior, hands-on C# Developer role at a growing games/gambling site, whilst enjoying a range of benefits and perks. As a Senior C# Developer within the customeronboarding team you will help shape the player onboarding and registration journeys, including KYC and identity verifications. You'll design and develop backend features that interact with … week office) Family friendly policies Social events and more! Apply now to find out more about this Senior C# Developer/Software Engineer (C# .Net Core AWS) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all More ❯
Sunderland, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Client Server Ltd
senior, hands-on C# Developer role at a growing games/gambling site, whilst enjoying a range of benefits and perks. As a Senior C# Developer within the customeronboarding team you will help shape the player onboarding and registration journeys, including KYC and identity verifications. You'll design and develop backend features that interact with … week office) Family friendly policies Social events and more! Apply now to find out more about this Senior C# Developer/Software Engineer (C# .Net Core AWS) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all More ❯