4 of 4 Client Onboarding Jobs in Tyne and Wear

the way! Ultimate Passion: Infuse passion into every action! Job Overview: The ideal candidate will be responsible for onboarding, managing and nurturing client relationships, ensuring excellent service delivery and retention across a portfolio of accounts. The CSM will collaborate closely with internal teams, resolve client issues … and develop strategic plans to meet client needs while maximising product/service adoption. Strong communication skills, a problem-solving mindset, and an ability to manage time and resources effectively are essential for success in this role. Key Responsibilities: Client Relationship Management: Build and maintain strong, long-lasting … client relationships by serving as their primary point of contact. Understand client goals, challenges, and business needs to provide tailored solutions and ensure customer satisfaction. Regularly engage with clients to gather feedback, assess satisfaction, and identify opportunities for improvement. Communication Skills: Serve as the liaison between clients and More ❯

for an expert in financial crime, ideally gained within a fintech industry; someone with an exceptionally broad and detailed portfolio of skills in onboarding, transaction monitoring and investigations. Leading a team of 8-10 financial crime analysts, reporting to the business' VP of Risk & Compliance/MLRO, the … an ambitious person looking to develop and grow in a diverse and inclusive environment. What you'll be doing: Responsible for the full customer onboarding journey via an effective workflow including KYC due diligence, risk assessment and risk classification, and investigations Manage the Sanctions/PEP/Adverse More ❯

Implementations Project Manager - Newcastle - £35K An established client of ours in the Technology sector are looking for a Implementations Project manager to join their IT department, on a permanent basis. The successful candidate will be responsible the successful execution of onboarding customers onto our software ensuring that … maintain momentum in project execution Meetings with clients to assess their needs and define project requirements, acceptance criteria and project timelines Document and review client feedback on practice set up and ways of working to ensure all operational items are captured for training & onboarding requirements Monitor project … performance and continuously seek ways to improve efficiency and customer experience Provide high level customer service, acting as a trusted advisor to the client throughout the implementation journey Assist the Head of Conversions in developing and implementing Processes and Work Instructions This is an excellent opportunity for an enthusiastic More ❯

Implementations Project Coordinator - Newcastle - £35K An established client of ours in the Technology sector are looking for a Implementations Project manager to join their IT department, on a permanent basis. The successful candidate will be responsible the successful execution of onboarding customers onto our software ensuring that … maintain momentum in project execution Meetings with clients to assess their needs and define project requirements, acceptance criteria and project timelines Document and review client feedback on practice set up and ways of working to ensure all operational items are captured for training & onboarding requirements Monitor project … performance and continuously seek ways to improve efficiency and customer experience Provide high level customer service, acting as a trusted advisor to the client throughout the implementation journey Assist the Head of Conversions in developing and implementing Processes and Work Instructions This is an excellent opportunity for an enthusiastic More ❯